Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
4413 Views
1 replies
0 likes

4413 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
6504 Views
1 replies
0 likes

6504 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4444 Views
1 replies
3 likes

4444 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
41264 Views
19 replies
1 likes
music stops

41264 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
166480 Views
0 replies
35 likes
Mac

166480 Views
0 replies
35 likes

Shuffle not working at all

In the latest version of Spotify for Mac OS, the shuffle function doesn't do anything at all to the queue. The songs play in the exact order listed instead of being shuffled or randomized. This has been an issue for several versions of Spotify. The v...

Mike-MusicBear
Regular
In the latest version of Spotify for Mac OS, the shuffle function doesn't do anything at all to the queue. The songs play in the exact order listed instead of being shuffled or randomized. This has b...
2017-10-29 11:18:23 PM
318 Views
0 replies
0 likes

318 Views
0 replies
0 likes

Make secret anti-syncs across devices

I use spotify on mac and android. When I pick a playlist on mac to "make secret", this option gets removed in favor of "make public". I assume this is because the playlist became secret. However, when I check on my phone, I still have the option to "...

Stairway
Newbie
I use spotify on mac and android. When I pick a playlist on mac to "make secret", this option gets removed in favor of "make public". I assume this is because the playlist became secret. How...
2017-10-29 9:29:32 PM
269 Views
0 replies
0 likes

269 Views
0 replies
0 likes

Spotify not showing all songs at Local Files

I am making a playlist of a certain artist and there is a song I really want on there that is not on Spotify. So I ripped the CD the song was on, and now those songs won't show up! All of the other songs in my local files are there, but I can't seem ...

xpeon
Newbie
I am making a playlist of a certain artist and there is a song I really want on there that is not on Spotify. So I ripped the CD the song was on, and now those songs won't show up! All of the ot...
2017-10-29 12:10:42 PM
2017-10-29 12:26:15 PM
Luke
Spotify Star
1613 Views
1 replies
0 likes

1613 Views
1 replies
0 likes

My downloaded songs just keep disappearing

It is not the first time it happens. I turn off my laptop, then when i turn it back on the songs that i had downloaded are not there any longer. I need help with this issue since it it just keeps happening every now and then.

DarlingMesa
Newbie
It is not the first time it happens. I turn off my laptop, then when i turn it back on the songs that i had downloaded are not there any longer. I need help with this issue since it it just kee...
2017-10-28 10:41:12 PM
256 Views
0 replies
0 likes

256 Views
0 replies
0 likes

Previous account won't let me update my new music on the computer so I can merge iTunes music to new

Spoiler (Highlight to read)Spoiler (Highlight to read)Want to clear old Spotify account An music and put my current account on the computer so I can merge my iTunes to it . Can someone help me ? It would be greatly appreciated Want to clear old Spoti...

user-removed
Visitor
Want to clear old Spotify account An music and put my current account on the computer so I can merge my iTunes to it . Can someone help me ? It would be greatly appreciated
2017-10-28 5:56:42 AM
2017-10-28 8:09:44 AM
LeoRager
Community Legend
366 Views
1 replies
0 likes

366 Views
1 replies
0 likes

Como mudar o nome de dispositivo

Boa tarde.Quando inicio o Spotify no Computador aparece em cima o meu nome de dispositivo mas aparece um nome estranho.Queria saber como mudo?Obrigado.

JSILVA_TECH
Newbie
Boa tarde. Quando inicio o Spotify no Computador aparece em cima o meu nome de dispositivo mas aparece um nome estranho. Queria saber como mudo? Obrigado.
2016-12-21 3:49:33 PM
2017-10-26 12:39:40 AM
juan_brufau
Newbie
5790 Views
1 replies
2 likes

5790 Views
1 replies
2 likes

Superuser Contribution how to mass delete playlists?

i accidentally imported itunes playlists to spotify. how can i delete them??

user-removed
Visitor
i accidentally imported itunes playlists to spotify. how can i delete them??
2012-02-23 6:48:27 PM
2017-10-25 4:44:03 PM
Kdlfldlflflflfl
Newbie
58894 Views
25 replies
5 likes

58894 Views
25 replies
5 likes

Solved!! Contact other users?

How can I contact someone who made a playlist I really like? I want to thank him.

Cherevo
Newbie
How can I contact someone who made a playlist I really like? I want to thank him.
2014-05-19 11:57:16 PM
2017-10-25 9:44:04 AM
BJoe
Regular
38674 Views
12 replies
6 likes

38674 Views
12 replies
6 likes

Offline Location

Hi there, So I want Spotify to download its offline-playlists to an external storage device and I set /Volumes/someHDD/Spotify/offline in the 'Offline Songs Storage' setting. However if I mark a playlist to be kept offline Spotify downloads to /Users...

gslze
Newbie
Hi there, So I want Spotify to download its offline-playlists to an external storage device and I set /Volumes/someHDD/Spotify/offline in the 'Offline Songs Storage' setting. However if I ma...
2017-10-20 7:36:50 AM
487 Views
0 replies
0 likes
Mac

487 Views
0 replies
0 likes

Scan a file with a list of songs and add them in my Spotify (no local files)

I really like my friend's songs but he doesn't use Spotify. He exported for me a txt file of all his songs from iTunes. Is there a way my Spotify would scan the file and find the songs for me? I can manage to have an excel file from it if that helps....

oliwood
Newbie
I really like my friend's songs but he doesn't use Spotify. He exported for me a txt file of all his songs from iTunes. Is there a way my Spotify would scan the file and find the songs for m...
2017-10-19 3:54:37 PM
2017-10-19 4:13:38 PM
jsannn
Community Legend
1343 Views
1 replies
0 likes
Mac

1343 Views
1 replies
0 likes

Shuffle is only shuffling first ~100 songs

When I hit shuffle, the song that starts playing and the queue are made entirely of songs from the first roughly 100 songs of the playlist. On my 2,400 song master playlist, this means it only plays songs from artists beginning with A and B while sor...

TheSlamDunk
Newbie
When I hit shuffle, the song that starts playing and the queue are made entirely of songs from the first roughly 100 songs of the playlist. On my 2,400 song master playlist, this means it only plays ...
2016-12-18 8:45:48 PM
2017-10-19 1:11:28 PM
Logharn
Newbie
874 Views
1 replies
1 likes

874 Views
1 replies
1 likes

Solved!! Bluetooth headset buttons

Recently I've been listening to music on spotify on my Mac through my Bluetooth headset with no problems but last week spotify stopped responding the the buttons on my headset (play/pause, forward, back) and instead they trigger itunes, even when I a...

ainslie
Newbie
Recently I've been listening to music on spotify on my Mac through my Bluetooth headset with no problems but last week spotify stopped responding the the buttons on my headset (play/pause, forward, b...
2012-10-01 12:51:54 AM
2017-10-18 8:06:21 PM
joemarden
Newbie
55813 Views
65 replies
24 likes

55813 Views
65 replies
24 likes

Solved!! Friend activity and scrobbling to last.fm doesn't work

I've tried everything, but my friends can't see me listening to music on spotify and the connecting to last.fm is not working. No private session activated and my settings allow others to see my activity. Restarting won't work, even tried reinstallin...

sijsje95
Newbie
I've tried everything, but my friends can't see me listening to music on spotify and the connecting to last.fm is not working. No private session activated and my settings allow others to see my acti...
2017-10-18 10:48:26 AM
2017-10-18 11:57:56 AM
Sebasty
Community Legend
1514 Views
1 replies
1 likes

1514 Views
1 replies
1 likes

Cannot play songs that are in local files

When a playlist includes a song that I already have in iTunes, I get a message saying that the song can't be played. It won't stream the song from Spotify or play the local version from iTunes. I have tried changing the settings for playing local fil...

MC0315
Newbie
When a playlist includes a song that I already have in iTunes, I get a message saying that the song can't be played. It won't stream the song from Spotify or play the local version from iTunes....
2017-10-18 6:12:32 AM
343 Views
0 replies
0 likes
Windows

343 Views
0 replies
0 likes

Unable to listen to just one artist

So, I'm having this really strange issue where I can't listen to one specific artist, not only on my desktop but also on my mobile device. For some reason, only with any Kendrick Lamar song made by him, I can't listen to! I can listen to songs featur...

grahamg16
Newbie
So, I'm having this really strange issue where I can't listen to one specific artist, not only on my desktop but also on my mobile device. For some reason, only with any Kendrick Lamar song ...
2017-10-13 11:11:03 PM
2017-10-17 6:57:29 AM
Ariston
Regular
570 Views
2 replies
2 likes

570 Views
2 replies
2 likes

Spotify 1.0.65.320 sluggish on MacOS 10.13

Hi,I've just updated Spotify to the latest version and it's slooooooowww! It takes a few seconds to respond to every click. The streaming is normal however. The previous version was just fine, i'll try to revert to it. Waiting for an update.Thanks

Funkstastic
Casual Listener
Hi, I've just updated Spotify to the latest version and it's slooooooowww! It takes a few seconds to respond to every click. The streaming is normal however. The previous version was jus...
2017-10-17 1:39:51 AM
267 Views
0 replies
0 likes
Mac

267 Views
0 replies
0 likes

Solved!! Can't play Metallica

I can't play any Metallica song. Spotify says "this song is not available". I tried everything and I also tried reinstalling Spotify. Just Metallica songs won't play in any way. What's the matter?

MarcoBux
Casual Listener
I can't play any Metallica song. Spotify says "this song is not available". I tried everything and I also tried reinstalling Spotify. Just Metallica songs won't play ...
2017-10-11 11:29:06 AM
2017-10-16 10:21:31 AM
MarcoBux
Casual Listener
2767 Views
7 replies
4 likes

2767 Views
7 replies
4 likes

Songs stop and start constantly.

It's happened a few times, but I've been trying to listen to my studying music and the songs just stop and start, stop and start, every couple of seconds. The stopping is accompanied by a small crackling noise, so it sounds like signal on a radio goi...

flanclanman
Casual Listener
It's happened a few times, but I've been trying to listen to my studying music and the songs just stop and start, stop and start, every couple of seconds. The stopping is accompanied by a small crack...
2017-10-05 12:08:14 PM
2017-10-14 12:38:34 AM
flanclanman
Casual Listener
913 Views
3 replies
0 likes

913 Views
3 replies
0 likes

Esta música não esta disponível. Se você tiver o arquivo no computado, é possível importa-lo.

Precisei desinstalar o spotify e quando instalei novamente não consegui executar nenhuma música. O que devo fazer? O que esta acontecendo? Possuo uma conta premium.

leticinunes
Newbie
Precisei desinstalar o spotify e quando instalei novamente não consegui executar nenhuma música. O que devo fazer? O que esta acontecendo? Possuo uma conta premium.
2016-09-30 4:19:58 PM
2017-10-14 5:11:41 PM
joaocoelh0
Casual Listener
1931 Views
3 replies
0 likes

1931 Views
3 replies
0 likes

Search Not Working

Search stops working after about 2 minutes in desktop (Mac) version. When it stops, nothing about search loads, there's just the spinning ring. The search bar doesn't auto-populate either. Nothing happens. Everything else works fine. Restart Spotify,...

SharpHusband
Newbie
Search stops working after about 2 minutes in desktop (Mac) version. When it stops, nothing about search loads, there's just the spinning ring. The search bar doesn't auto-populate either. Nothing ha...
2017-08-30 4:52:59 PM
2017-10-14 3:45:26 AM
brianhancill
Gig Goer
462 Views
1 replies
0 likes
Mac

462 Views
1 replies
0 likes

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