Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
3979 Views
1 replies
0 likes

3979 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
6153 Views
1 replies
0 likes

6153 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4226 Views
1 replies
3 likes

4226 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
40749 Views
19 replies
1 likes
music stops

40749 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
166206 Views
0 replies
35 likes
Mac

166206 Views
0 replies
35 likes

login issue when trying to access from iphone

I'm trying to login on my iphone with facebook creditentials. the system says that facebook has been authorised already and then comes back to spotify page but nothing happen.It will only log in if connected to wifi and once is connected i will only ...

rhogany
Newbie
I'm trying to login on my iphone with facebook creditentials. the system says that facebook has been authorised already and then comes back to spotify page but nothing happen. It will only log in if...
2016-12-02 9:39:35 PM
222 Views
0 replies
0 likes
Mac

222 Views
0 replies
0 likes

Local mp3 file won't play due to "this song is not available."

The song is not on Spotify, so I have a local file of it. It syncs up and appears in Local Files but will not play because it says "This song is not available. If you have the file on your computer you can import it." I tried it on offline mode, and ...

Mokkakahvi
Newbie
The song is not on Spotify, so I have a local file of it. It syncs up and appears in Local Files but will not play because it says "This song is not available. If you have the file on your comp...
2016-07-05 11:17:49 PM
2016-12-01 12:59:18 AM
Consti2tion
Newbie
502 Views
1 replies
2 likes
Mac

502 Views
1 replies
2 likes

Album repeating to Track 1 randomly

Over the past month, an album will jump back to track 1 and start over and the end of later tracks when I'm using Spotify on my Mac desktop app. I've updated Spotify at least once since this began but this issue still hasn't been fixed.

dougbleggi
Casual Listener
Over the past month, an album will jump back to track 1 and start over and the end of later tracks when I'm using Spotify on my Mac desktop app. I've updated Spotify at least once since this beg...
2016-11-29 5:48:45 PM
2016-11-29 7:36:21 PM
Bittencourt
Spotify Star
259 Views
3 replies
1 likes
Mac

259 Views
3 replies
1 likes

Album cover and song title freeze [Mac OS X]

Hello In the last two weeks I experienced that the album cover and the song title freeze after listening to a couple of songs or that the ad that was played before a song freezes. I attached a screenshot. I must mention that I deleted all the Spotify...

cristiiii8
Newbie
Hello In the last two weeks I experienced that the album cover and the song title freeze after listening to a couple of songs or that the ad that was played before a song freezes. &nb...
2016-08-25 4:01:40 PM
2016-11-28 9:30:14 PM
Hakul
Regular
3259 Views
17 replies
7 likes

3259 Views
17 replies
7 likes

Spotify doesn't play the entire playlist

I have a playlist which has about 50 hours of music in it (give or take), however when i play it spotify seems to be grabbing a chunk of this (maybe 100 songs) and looping them, this is without repeat turned on.It also seems to do the same thing when...

PatchworkKitten
Newbie
I have a playlist which has about 50 hours of music in it (give or take), however when i play it spotify seems to be grabbing a chunk of this (maybe 100 songs) and looping them, this is without repea...
2016-11-28 10:36:48 AM
307 Views
0 replies
2 likes
Mac
Windows

307 Views
0 replies
2 likes

Songs will play on desktop but not on my phone

Hello, I have looked at forums to see how this question has been addressed but all are a bit different. It appears that my local files which play fine on my computer (macbook pro) will not play on my phone. They are indicated to be downloaded as the ...

jbron
Newbie
Hello, I have looked at forums to see how this question has been addressed but all are a bit different. It appears that my local files which play fine on my computer (macbook pro) will...
2016-11-26 7:59:13 PM
183 Views
0 replies
0 likes
Mac

183 Views
0 replies
0 likes

Crash after +- 1 minute CONSTANLY

Hi Spotify! I've got the newest Spotify on my Mac (El Capitan), but after about 1 minute / 30 seconds, Spotify closes itself. Now I'm able to listen to a song for 30 seconds if I'm quick. :l I tried deleting and reinstall Spotify, but the bug keeps e...

Madelon
Casual Listener
Hi Spotify! I've got the newest Spotify on my Mac (El Capitan), but after about 1 minute / 30 seconds, Spotify closes itself. Now I'm able to listen to a song for 30 seconds if I'm quick. :l...
2016-11-25 12:47:41 PM
2016-11-25 5:00:22 PM
Madelon
Casual Listener
1137 Views
3 replies
0 likes
Mac

1137 Views
3 replies
0 likes

Superuser Contribution "X More Releases" Missing

When I click on the "Album" for all of the songs by Rammstein in my library, I'm brought to the album's page as expected. However, this album is different from the album accessed from Rammstein's main page. Fore example, my "Rosenrot" goes here https...

eric_schmidt
Casual Listener
When I click on the "Album" for all of the songs by Rammstein in my library, I'm brought to the album's page as expected. However, this album is different from the album accessed from Rammstein's mai...
2016-11-24 6:39:14 AM
338 Views
0 replies
0 likes
Mac
Windows

338 Views
0 replies
0 likes

New Releases Page Bug - Automatic Scroll to Top

For weeks now, when I go to the New Releases page from the Browse menu, and I click on an album title to see the track list for the album, then I hit the back button to go back to the New Releases page, as soon as I try to scroll, I am sent all the w...

sk8blitz23
Newbie
For weeks now, when I go to the New Releases page from the Browse menu, and I click on an album title to see the track list for the album, then I hit the back button to go back to the New Releases pa...
2016-08-22 3:41:46 PM
2016-11-23 2:42:27 AM
bennywiebet
Newbie
430 Views
4 replies
1 likes
Mac

430 Views
4 replies
1 likes

Don't know who I'm following

It seams somewhere along the many updates, it just plain doesn't show if I'm following an artist or not. This is frustrating as I think I'm not following anyone, missing out on their updates, releases. I am, in fact, following most artists I like, bu...

WANGFACE
Casual Listener
It seams somewhere along the many updates, it just plain doesn't show if I'm following an artist or not. This is frustrating as I think I'm not following anyone, missing out on their updates, release...
2016-11-21 8:43:22 PM
2016-11-21 9:11:20 PM
McLachlan
Roadie
228 Views
1 replies
0 likes
Mac

228 Views
1 replies
0 likes

[OSX] [Desktop] Spotify does not close and constantly reopens

DescriptionDesktop Spotify Client Constantly Reopens and cannot permanently closeA more detailed description, using numbered stepsOpened Spotify (technically, it was already open)Then I 'Quit' SpotifyI noticed Spotify restarted itself, minimized in t...

bolitovt
Newbie
Description Desktop Spotify Client Constantly Reopens and cannot permanently close A more detailed description, using numbered steps Opened Spotify (technically, it was already open) Then...
2015-03-17 9:30:49 PM
2016-11-21 4:42:41 PM
charlierockwell
Casual Listener
673 Views
2 replies
2 likes
Mac

673 Views
2 replies
2 likes

Solved!! Radio not loading

Not sure what happened but up until a few days ago my radio area was working fine and now all of a sudden starting a day ago or so I can't load my radio section at all or create new artist radio's. I'm on a mac and I've tried completely uninstalling ...

Screen+Shot+2014-11-13+at+8.52.36+PM.png

uniacid
Regular
Not sure what happened but up until a few days ago my radio area was working fine and now all of a sudden starting a day ago or so I can't load my radio section at all or create new artist radio...
2014-11-14 2:52:30 AM
2016-11-21 2:49:44 AM
MikeyE_73
Casual Listener
40945 Views
41 replies
4 likes
Mac

40945 Views
41 replies
4 likes

Spotify won't play on my car android when i choose a song.

I use it on my Android car dvdץwhen i enter a playlist and want to play a song, a popup show me to add to playlist, and to play next ect. it only work when i press the shuffle. but it's annoying that i can't play what i want to listen now.

ronmargan
Newbie
I use it on my Android car dvdץ when i enter a playlist and want to play a song, a popup show me to add to playlist, and to play next ect. it only work when i press the shuffle. but it's annoyi...
2016-11-19 9:35:07 PM
209 Views
0 replies
0 likes
Mac

209 Views
0 replies
0 likes

spotify maximizes and minimizes itself

Spotify is continuingly maximizing and minimizing itself randomly on OSX. I'm really tired of this behavior and its really annoying. I hope there will be an update to fix this. edit: yes I know its the wrong topic I posted this but I cant delete and ...

zaralea
Casual Listener
Spotify is continuingly maximizing and minimizing itself randomly on OSX. I'm really tired of this behavior and its really annoying. I hope there will be an update to fix this. edit: yes I k...
2016-11-18 11:19:03 AM
238 Views
0 replies
0 likes
Mac

238 Views
0 replies
0 likes

New UX desktop media player looks horrible

The new UX on the desktop version looks like something from 2004, resembles an apple player. All the blue areas are wasted space, why would you change the modern sleek looking payer from before to this giant waste of space looking thing? come on guys...

CliffordCruz
Casual Listener
The new UX on the desktop version looks like something from 2004, resembles an apple player. All the blue areas are wasted space, why would you change the modern sleek looking payer from before to th...
2016-11-18 6:25:34 AM
251 Views
0 replies
2 likes
Mac

251 Views
0 replies
2 likes

Maximize window button on desktop version for Mac OS appears misplaced

I noticed that on the Spotify desktop version (Premium user, 1.0.42.151.g19de0aa6) for Mac OS (Sierra, 10.12.1) there appears to be an issue with the close / minimize / maximize window buttons. Specifically, the close / minimize buttons (red / yellow...

meloriot
Newbie
I noticed that on the Spotify desktop version (Premium user, 1.0.42.151.g19de0aa6) for Mac OS (Sierra, 10.12.1) there appears to be an issue with the close / minimize / maximize window buttons. Speci...
2016-11-17 9:20:18 PM
363 Views
0 replies
1 likes
Mac

363 Views
0 replies
1 likes

Solved!! Spotify Keeps Randomly Stopping Mid-Song

The Spotify Service runs fine on my desktop and iPhone -- But when use it on my MacBook PC it keeps on randomly stopping and won't continue to play the song -- You can select another song which will start to play but it will randomly stop playing the...

jberkowitz
Casual Listener
The Spotify Service runs fine on my desktop and iPhone -- But when use it on my MacBook PC it keeps on randomly stopping and won't continue to play the song -- You can select another song which will ...
2013-05-16 4:56:03 PM
2016-11-16 4:25:58 PM
cbmomof4
Newbie
58653 Views
15 replies
1 likes
Mac

58653 Views
15 replies
1 likes

The Wolf - Mumford & Sons is playing a different song

When I open the song 'The Wolf' by Mumford & Sons, it actually plays 'Snake Eyes'. Both on iOS and Mac.

da2n
Newbie
When I open the song 'The Wolf' by Mumford & Sons, it actually plays 'Snake Eyes'. Both on iOS and Mac.
2016-11-16 9:25:59 AM
187 Views
0 replies
0 likes
Mac

187 Views
0 replies
0 likes

Not all local files shown in local files

I have a folder with some local mp3s. In the past Spotify has found these files without any problems. But lately, both on my Mac and my PC more than half of the files are not "found". I have specifed specific folders and everything. Cleared the Spoti...

andreborud
Casual Listener
I have a folder with some local mp3s. In the past Spotify has found these files without any problems. But lately, both on my Mac and my PC more than half of the files are not "found". I have specifed...
2016-03-25 8:51:36 PM
2016-11-15 6:46:15 PM
Jheezee
Newbie
265 Views
1 replies
0 likes
Mac
Windows

265 Views
1 replies
0 likes

Cover Art

Is there anyone who knows why the Cover art doesn´t show on this site and many other sites..? It doesn´t matter what webbrowser your using, or Windows och Mac, the same result all the time. https://developer.spotify.com/technologies/widgets/examples/...

mangeboyen
Newbie
Is there anyone who knows why the Cover art doesn´t show on this site and many other sites..? It doesn´t matter what webbrowser your using, or Windows och Mac, the same result all the time. ...
2016-11-13 11:43:02 PM
247 Views
0 replies
0 likes
Mac
Windows

247 Views
0 replies
0 likes

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