Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
3986 Views
1 replies
0 likes

3986 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
6159 Views
1 replies
0 likes

6159 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4228 Views
1 replies
3 likes

4228 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
40751 Views
19 replies
1 likes
music stops

40751 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
166210 Views
0 replies
35 likes
Mac

166210 Views
0 replies
35 likes

Solved!! Family plan

I just upgraded to family plan. I added my wife. We now have the same spotify, she has all my playlists and when she plays hers mine stops. Please help. Oh and I log in using Facebook

Kingink04
Casual Listener
I just upgraded to family plan. I added my wife. We now have the same spotify, she has all my playlists and when she plays hers mine stops. Please help. Oh and I log in using Facebook
2015-08-18 6:24:44 AM
2016-02-25 4:13:27 AM
Thodge4300
Newbie
753 Views
3 replies
0 likes
Mac

753 Views
3 replies
0 likes

Menu bar

Is there a way to have Spotify not show up in dock on Mac but still be running?

ycgtech8080
Newbie
Is there a way to have Spotify not show up in dock on Mac but still be running?
2016-02-20 8:44:16 PM
2016-02-23 7:37:37 PM
Juan
Spotify Legend
306 Views
1 replies
0 likes
Mac

306 Views
1 replies
0 likes

Playlist Radio not working on OS X or WIndows 10

Since the latests version I have been getting a bug I used to experience once every now and then almost every day. When playing songs and I decide to start a playlist radio (regardless of size, tried on 1000 songs and 10 songs) the Playlist Radio scr...

Sjmcg316
Casual Listener
Since the latests version I have been getting a bug I used to experience once every now and then almost every day. When playing songs and I decide to start a playlist radio (regardless of siz...
2016-02-17 3:14:35 PM
255 Views
0 replies
0 likes
Mac
Windows

255 Views
0 replies
0 likes

Solved!! Next / Previous media keys don't work on 3rd Party Keyboard, Play/Pause does work. [MAC]

Hello! So I am using a Logitech G710+ keyboard with my Mac (running 10.9) , and the media keys (Play/Pause, Stop, Next and Previous) work perfectly fine with iTunes, even in background. Now, when I use Spotify, I usually quit iTunes (to stop conflict...

Kd1011
Casual Listener
Hello! So I am using a Logitech G710+ keyboard with my Mac (running 10.9) , and the media keys (Play/Pause, Stop, Next and Previous) work perfectly fine with iTunes, even in background. ...
2013-11-18 4:01:02 AM
2016-02-16 4:30:55 PM
ntk91
Newbie
12764 Views
37 replies
20 likes
Mac

12764 Views
37 replies
20 likes

Payment failed

I've tried so many times to make payment using debit card. At first, i taught my card has problem to make international purchase, so i contact the bank. Then i try again but still fail. It keep appear "Oops, seems your card or payment provider is hav...

salwahanee
Casual Listener
I've tried so many times to make payment using debit card. At first, i taught my card has problem to make international purchase, so i contact the bank. Then i try again but still fail. It keep appea...
2016-02-16 5:44:57 AM
2016-02-16 3:32:50 PM
kbrooksc
Community Legend
255 Views
1 replies
0 likes
Mac
Windows

255 Views
1 replies
0 likes

iPhone - Spotify caught in "Installation" loop

I have a premium version which worked pretty well the last time. Since several days it says " Installation ..." . I tried to deinstall which does not work. Downloading the app again does not work either. Any idea ..?

Guebrue
Newbie
I have a premium version which worked pretty well the last time. Since several days it says " Installation ..." . I tried to deinstall which does not work. Downloading the app again does not work eit...
2016-02-13 1:45:34 AM
177 Views
0 replies
1 likes
Mac

177 Views
0 replies
1 likes

Opens on startup even when preferences set not to

Since the last spotify update, spotify opens on startup no matter the settings. It currently is not and has not ever been in my login startup items. The preference within the app is also set to NOT open on startup. I find it very annoying because it ...

EyeHeartMusic
Casual Listener
Since the last spotify update, spotify opens on startup no matter the settings. It currently is not and has not ever been in my login startup items. The preference within the app is also ...
2016-02-09 6:52:23 PM
2016-02-12 5:04:27 AM
Reflux_
Community Legend
248 Views
1 replies
0 likes
Mac

248 Views
1 replies
0 likes

Desktop Design Issue

Why in the world does the design have to be so Dark? And why aren't there ways to change it? I'm basically looking for a less-black bar on the right side of the application border to go up and down to various tracks. Also, there seems to be no way to...

cap_spalding
Newbie
Why in the world does the design have to be so Dark? And why aren't there ways to change it? I'm basically looking for a less-black bar on the right side of the application border to go u...
2016-02-11 12:13:19 AM
182 Views
0 replies
0 likes
Mac
Windows

182 Views
0 replies
0 likes

Missing all of my songs

I change the number of my credit card because I have s new one. When I tried to use my spotify account I had lost all my songs and my play lists. When I tried to recover the play listd I found nothing. Help!! Please , what can I do?

Anahicofre88
Casual Listener
I change the number of my credit card because I have s new one. When I tried to use my spotify account I had lost all my songs and my play lists. When I tried to recover the play listd I found nothin...
2016-02-07 3:42:10 PM
2016-02-08 10:22:39 PM
kbrooksc
Community Legend
331 Views
3 replies
0 likes
Mac

331 Views
3 replies
0 likes

Problem Listening Through Bose Soundlink II Bluetooth Around Ear Headphones

I'm having trouble listening to Spotify through my headphones as listed in the subject. Everything else on my computer (Amazon Prime video, YouTube, iTunes/Apple Music, all work fine. I usually have to restart Spotify if I want to listen through them...

a_j_t
Casual Listener
I'm having trouble listening to Spotify through my headphones as listed in the subject. Everything else on my computer (Amazon Prime video, YouTube, iTunes/Apple Music, all work fine. I usually...
2016-02-07 9:45:32 PM
388 Views
0 replies
0 likes
Mac

388 Views
0 replies
0 likes

Solved!! Spotify not loading...

If anyone can help me. As of yesterday my Spotify completly stopped working. I can open the application up, but then nothing would load I would be stuck in a black screen. Would still have the access to the menu bar, but nothing else. I was listening...

pavlov33
Casual Listener
If anyone can help me. As of yesterday my Spotify completly stopped working. I can open the application up, but then nothing would load I would be stuck in a black screen. Would still have the access...
2016-02-04 5:26:06 AM
2016-02-05 2:52:11 AM
pavlov33
Casual Listener
2164 Views
3 replies
2 likes
Mac

2164 Views
3 replies
2 likes

Solved!! Having multiple 'Liked from radio' stations

Hey there, I've looked around at threads about the 'Liked from radio' feature but I couldn't find any specific to my query. So I had 'Club/Trance' genre radio on yesterday and I was 'liking' songs and they were being added to my 'Liked from radio' pl...

Paccers
Casual Listener
Hey there, I've looked around at threads about the 'Liked from radio' feature but I couldn't find any specific to my query. So I had 'Club/Trance' genre radio on yesterday and I...
2014-01-05 4:33:43 AM
2016-02-01 11:51:05 AM
charlesandanso
Casual Listener
2279 Views
7 replies
2 likes
Mac

2279 Views
7 replies
2 likes

Spotify skips tracks immediately, won't play any tracks from my own playlists

So, when I try to play playlists I've created myself it just changes track immediately with the message can't play current track. And it just goes on and on and on. But I can play other playlists and I can play my playlists if I log in with my partne...

AN4A
Regular
So, when I try to play playlists I've created myself it just changes track immediately with the message can't play current track. And it just goes on and on and on. But I can play other playlists and...
2016-01-29 10:23:21 AM
2016-02-01 8:15:07 AM
AN4A
Regular
550 Views
6 replies
0 likes
Mac

550 Views
6 replies
0 likes

Recovering a Song

I was wondering if spotify has a history function or an ability to see what songs you've listen to or added to your music because I was in a rush and instead of adding a song to my playlist while on my phone I accidently removed the song. The song wa...

NinjaPandaDude
Newbie
I was wondering if spotify has a history function or an ability to see what songs you've listen to or added to your music because I was in a rush and instead of adding a song to my playlist while on ...
2016-01-31 7:26:03 PM
2016-02-01 1:41:16 AM
chris-red
Casual Listener
283 Views
2 replies
0 likes
Mac

283 Views
2 replies
0 likes

"None of your Facebook friends are on Spotify"

I just recently signed back on to Spotify and downloaded the desktop application to my Mac. At first I could not get my login to work via the Login with Facebook button, but then I read a workaround to create an application specific password on Faceb...

user-removed
Visitor
I just recently signed back on to Spotify and downloaded the desktop application to my Mac. At first I could not get my login to work via the Login with Facebook button, but then I read a workaround ...
2015-10-01 1:17:00 AM
2016-01-31 10:06:08 PM
SallyBrown
Casual Listener
928 Views
3 replies
5 likes
Mac

928 Views
3 replies
5 likes

How to make playlist folders?

I used to make playlist folders but I can't figure out how to do that now.

user-removed
Visitor
I used to make playlist folders but I can't figure out how to do that now.
2015-03-20 8:17:49 PM
2016-01-28 1:24:39 PM
cowgoesoo
Newbie
3256 Views
2 replies
0 likes
Mac

3256 Views
2 replies
0 likes

Spotify premium: an error occurred please try again

I have paid Spotify premier due to I have experiencing the above error for long time and I thought was something with my internet but not I'm still getting this error when I search for any song, artist, play list, is really frustrating that I'm payin...

12124939545
Newbie
I have paid Spotify premier due to I have experiencing the above error for long time and I thought was something with my internet but not I'm still getting this error when I search for any song, arti...
2016-01-27 3:42:14 AM
367 Views
0 replies
0 likes
Mac

367 Views
0 replies
0 likes

Solved!! Streaming to Airport Express from iPhone 6s

Hi,Spotify streams perfectly from my MacBook Pro to 2nd gen Airport Express but not from my iPhone 6s. Had the same problem with my iPhone 6. I've reset/rebooted all the devices in the chain and still not working. As you can imagine it's infuriating....

lcrozier
Casual Listener
Hi, Spotify streams perfectly from my MacBook Pro to 2nd gen Airport Express but not from my iPhone 6s. Had the same problem with my iPhone 6. I've reset/rebooted all the devices in the chain and st...
2016-01-23 8:28:19 AM
2016-01-26 10:00:07 AM
lcrozier
Casual Listener
1467 Views
4 replies
0 likes
Mac

1467 Views
4 replies
0 likes

Solved!! All Playlists have Disappeared

Hello, I logged into Spotify today and found that all of my playlists (I had created several) have completely disappeared. What happened? How do I get them back? EDIT: I should note - I HAVE playlists - they're just not mine. It's a short list of wei...

user-removed
Visitor
Hello, I logged into Spotify today and found that all of my playlists (I had created several) have completely disappeared. What happened? How do I get them back? EDIT: I should note - ...
2016-01-19 5:12:50 PM
2016-01-19 7:47:22 PM
user-removed
Not applicable
756 Views
7 replies
0 likes
Mac
Windows

756 Views
7 replies
0 likes

Devices Not Showing Up in Spotify

I have tried everything... connecting to the same Wi-Fi network, connecting with AND without a cable, restarting my laptop, restarting my phone, deleting my phone app, deleting the app on my Mac, and nothing seems to be working... nothing seems to be...

christyannexo
Casual Listener
I have tried everything... connecting to the same Wi-Fi network, connecting with AND without a cable, restarting my laptop, restarting my phone, deleting my phone app, deleting the app on my Mac, and...
2015-05-30 8:55:59 PM
2016-01-18 1:57:28 AM
peehikuru
Casual Listener
5021 Views
5 replies
0 likes
Mac

5021 Views
5 replies
0 likes

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