Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
4370 Views
1 replies
0 likes

4370 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
6470 Views
1 replies
0 likes

6470 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4430 Views
1 replies
3 likes

4430 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
41189 Views
19 replies
1 likes
music stops

41189 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
166459 Views
0 replies
35 likes
Mac

166459 Views
0 replies
35 likes

Starred playlist deleted by Spotify

Hi, My starred list that I've been compiling for over 2 years was wiped by Spotify. Any way this can be returned? Restarting won't help, and it looks wiped on all my devices. Thanks

Skenetor
Casual Listener
Hi, My starred list that I've been compiling for over 2 years was wiped by Spotify. Any way this can be returned? Restarting won't help, and it looks wiped on all my devices. &nbsp...
2015-10-16 5:54:21 PM
2015-10-17 1:20:37 AM
Skenetor
Casual Listener
381 Views
2 replies
0 likes
Mac

381 Views
2 replies
0 likes

sort my playlist

Good morning, I have Spotify on my Macbook Air.And I can´t switch one song to another position.For example...I have 22 songs in my Playlist.I want to switch my sng number 13 to position 2.how can I do it?thanky for your help!!luis410

luis410
Newbie
Good morning, I have Spotify on my Macbook Air. And I can´t switch one song to another position. For example...I have 22 songs in my Playlist. I want to switch my sng number 13 to positio...
2015-09-27 12:43:49 PM
2015-10-14 10:51:22 PM
MattSuda
Spotify Star
580 Views
1 replies
0 likes

580 Views
1 replies
0 likes

Certain Songs Unplayable as of Today?

Hey Kids, Was enjoying The Albert Anastasia EP by Rick Ross yesterday. I open the Spotify app on my Mac today and I see that the whole album is grayed out save for Super High. What's the dilly-o? I thought maybe it was a licensing fiasco, which makes...

THC1138
Casual Listener
Hey Kids, Was enjoying The Albert Anastasia EP by Rick Ross yesterday. I open the Spotify app on my Mac today and I see that the whole album is grayed out save for Super High. What's the dil...
2015-10-14 10:14:11 PM
2015-10-14 10:25:28 PM
Nico
Community Legend
699 Views
1 replies
0 likes
Mac

699 Views
1 replies
0 likes

App no longer launches with latest update - says it's a PPC binary

Just now I downloaded the latest version of the app and it didn't play. I checked the Applications folder and the app icon has a bar through it. Launching the app gives me "You can’t open the application “Spotify” because PowerPC applications are no ...

aangel
Regular
Just now I downloaded the latest version of the app and it didn't play. I checked the Applications folder and the app icon has a bar through it. Launching the app gives me "You can’t open the applica...
2015-10-06 8:04:54 PM
2015-10-14 6:25:15 PM
aangel
Regular
567 Views
4 replies
0 likes
Mac

567 Views
4 replies
0 likes

App has gone from home screen while trying to install update

Hi can anyone help, whilst downloading and later installing the latest update, the app has disappeared from my iPhone home screen..went into App Store and the only option is to update. However I know longer have the app as it has gone. So the app won...

Pomroy37
Newbie
Hi can anyone help, whilst downloading and later installing the latest update, the app has disappeared from my iPhone home screen..went into App Store and the only option is to update. However I know...
2015-10-13 2:13:42 AM
2015-10-13 4:02:15 AM
kbrooksc
Community Legend
318 Views
1 replies
0 likes
Mac

318 Views
1 replies
0 likes

Solved!! Give me back my album art!! (please :)

Dude - so first there was a release that hid the album art by default from my playlists. Now it's just gone all-together - it's really hard to sort through long playlists by reading - Scanning visually for an album cover is very very helpful. I'll gi...

danieljsummers
Regular
Dude - so first there was a release that hid the album art by default from my playlists. Now it's just gone all-together - it's really hard to sort through long playlists by reading - Scanni...
2013-04-17 1:27:20 PM
2015-10-08 3:03:39 PM
sophia1959
Newbie
1795 Views
6 replies
14 likes
Mac

1795 Views
6 replies
14 likes

Improve readability in user interface?

Recently you changed to a different shade of green (with less yellow hue) while I don't like the new new shade of green for multiple reasons this message is not me asking you to revert it… Many user interface elements such as the green buttons with w...

NiklasBr
Casual Listener
Recently you changed to a different shade of green (with less yellow hue) while I don't like the new new shade of green for multiple reasons this message is not me asking you to revert it… M...
2015-09-05 6:05:17 PM
2015-10-07 9:32:11 AM
NiklasBr
Casual Listener
510 Views
2 replies
1 likes
Mac

510 Views
2 replies
1 likes

Stop wiping my play queue!

I currently use spotify on 4 different devices - my laptop (OSX), desktop (OSX), home theater PC (linux), and my iPhone. I generally use my desktop for discovery, my laptop for casual listening, and HTPC and iPhone to listen to my curated playlists. ...

rtwheato
Music Fan
I currently use spotify on 4 different devices - my laptop (OSX), desktop (OSX), home theater PC (linux), and my iPhone. I generally use my desktop for discovery, my laptop for casual list...
2014-11-21 6:37:45 PM
2015-10-07 4:07:36 AM
TwilightReader
Newbie
5627 Views
6 replies
29 likes
Mac

5627 Views
6 replies
29 likes

Solved!! Can't select multiple songs to add to playlist!

I am unable to select multiple songs so that I can add them to a playlist. From within a playlist, the multi-select works but when I'm on an artist or album page, I hit cmnd+a (on a Mac) and nothing happens. I even go to the top menu bar and hit "sel...

p-raveena
Casual Listener
I am unable to select multiple songs so that I can add them to a playlist. From within a playlist, the multi-select works but when I'm on an artist or album page, I hit cmnd+a (on a Mac) and nothing ...
2013-10-10 6:47:54 PM
2015-10-06 3:58:30 PM
rednblu
Roadie
16165 Views
7 replies
1 likes
Mac

16165 Views
7 replies
1 likes

Local Files won't sync from Computer to IPhone

I'm trying to add some songs to the local files portion of my Iphone's Spotify app from my MacBook and it won't work. My firewall is off, I'm on a school wifi with no other ones around, and I've tried redownloading both the phone app and the MacBook ...

pwh23
Regular
I'm trying to add some songs to the local files portion of my Iphone's Spotify app from my MacBook and it won't work. My firewall is off, I'm on a school wifi with no other ones around, and I'v...
2015-10-05 10:38:59 PM
435 Views
0 replies
0 likes
Mac

435 Views
0 replies
0 likes

3 different Release Notes threads pinned in this forum - all outdated...

I just got 1.0.15, would like to know what happened. Or maybe unpin these outdated threads already? OK, the current Release Notes are in the Community Blog now, formerly known as Announcements: https://community.spotify.com/t5/Spotify-Community-Blog/...

hans-jürgen
Roadie
I just got 1.0.15, would like to know what happened. Or maybe unpin these outdated threads already? 😉 OK, the current Release Notes are in the Community Blog now, formerly known as Announ...
2015-10-05 4:21:16 PM
327 Views
0 replies
3 likes
Mac
Windows

327 Views
0 replies
3 likes

Solved!! App constantly re-opens

Is there an ETC on when the bug that constantly re-opens Spotify after close will be fixed? Is horribly anoying! best,Pablo

Pablozissou
Newbie
Is there an ETC on when the bug that constantly re-opens Spotify after close will be fixed? Is horribly anoying! best, Pablo
2015-10-01 4:06:14 PM
2015-10-04 11:45:54 AM
user-removed
Not applicable
336 Views
1 replies
0 likes
Mac

336 Views
1 replies
0 likes

Starred songs gone!

My iphone broke and now the Phone company lend me a phone. I've downloaded spotify again because for some dessin not all my apps were restored. When i log in on spotify i get all my playlists but my favorites ( starred ) are all gone! Please help me.

Killahkeezy44
Casual Listener
My iphone broke and now the Phone company lend me a phone. I've downloaded spotify again because for some dessin not all my apps were restored. When i log in on spotify i get all my playlists but my ...
2015-10-03 4:50:50 PM
2015-10-03 8:00:27 PM
MaryS
Roadie
460 Views
3 replies
1 likes
Mac

460 Views
3 replies
1 likes

"Your Music" empty -- reinstall did not fix, web player has songs still

After an update of Spotify, my "Your Music" section is completely empty on my desktop Spotify.The web player still has all the songs, as does my iPhone version. If I add/save a song on the desktop version, it updates the other two but still only show...

sukhbaatar
Casual Listener
After an update of Spotify, my "Your Music" section is completely empty on my desktop Spotify. The web player still has all the songs, as does my iPhone version. If I add/save a song on the deskto...
2015-10-03 5:55:00 PM
241 Views
0 replies
0 likes
Mac

241 Views
0 replies
0 likes

Music playing interruptions on Mac

Since a couple of weeks back I'm experiencing some serious music playback issues on my mac. I'm running OS X 10.10.2 Yosemite. When I play music it will interrupt with something like a pause for half a second every other second. Just like if it were ...

naw
Casual Listener
Since a couple of weeks back I'm experiencing some serious music playback issues on my mac. I'm running OS X 10.10.2 Yosemite. When I play music it will interrupt with something like a pause fo...
2015-03-17 9:29:57 AM
2015-10-03 1:11:08 PM
lovechicph
Casual Listener
1140 Views
3 replies
2 likes
Mac

1140 Views
3 replies
2 likes

[MAC] always buffering

I have 80Mbit per second internet speed however Spotify is always buffering. It always happens when I have a window on top of the Spotify window. What is happening?

jyfjhgkjhl
Roadie
I have 80Mbit per second internet speed however Spotify is always buffering. It always happens when I have a window on top of the Spotify window. What is happening?
2013-09-11 10:05:52 AM
2015-10-03 1:07:49 PM
lovechicph
Casual Listener
1948 Views
14 replies
0 likes

1948 Views
14 replies
0 likes

Solved!! Mac - 10.11 - El Capitan - Error occurs while using Spotify

While using Spotify on the mac (10.11 Dev preview) an error pops up with the following stack trace: Exception Name: NSInvalidArgumentException Description: -[SPMediaKeyTap grab]: unrecognized selector sent to instance 0x7f98434166a0 User Info: (null)...

mire3212
Casual Listener
While using Spotify on the mac (10.11 Dev preview) an error pops up with the following stack trace: Exception Name: NSInvalidArgumentException Description: -[SPMediaKeyTap grab]: unr...
2015-06-12 8:12:25 AM
2015-10-01 8:40:09 AM
Atkins
Newbie
4864 Views
8 replies
2 likes
Mac

4864 Views
8 replies
2 likes

I don't want that others can see which playlists I follow

I don't want that others (especially my fb friends) can see which playlists I follow. Can somebody help?!

carlohill
Casual Listener
I don't want that others (especially my fb friends) can see which playlists I follow. Can somebody help?!
2013-12-21 5:40:26 PM
2015-09-30 8:33:50 PM
Entzauberung
Casual Listener
16302 Views
3 replies
0 likes
Mac

16302 Views
3 replies
0 likes

Download Stopped after Update

After the latest and fantastic update Spotify won't update when I'm using wifi. It's now completely useless to me when I can't listen to new song on the go!

hunkabob
Casual Listener
After the latest and fantastic update Spotify won't update when I'm using wifi. It's now completely useless to me when I can't listen to new song on the go!
2015-09-30 8:37:11 AM
2015-09-30 3:03:50 PM
user-removed
Not applicable
267 Views
1 replies
0 likes
Mac

267 Views
1 replies
0 likes

Unknown random songs start playing

I've been having this problem for about a month. I'll be playing an album or a playlist and suddenly it'll stop and start playing a completely random song that I've never heard. Most of the time it's not even really a song, but wolf houling noises on...

maycobain
Casual Listener
I've been having this problem for about a month. I'll be playing an album or a playlist and suddenly it'll stop and start playing a completely random song that I've never heard. Most of the time it's...
2015-09-14 5:20:44 AM
2015-09-29 4:16:52 PM
pocius
Casual Listener
8542 Views
11 replies
6 likes
Mac

8542 Views
11 replies
6 likes

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