Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4652 Views
  • 1 replies
  • 0 likes
  • 4652 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6739 Views
  • 1 replies
  • 0 likes
  • 6739 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4600 Views
  • 1 replies
  • 3 likes
  • 4600 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 41671 Views
  • 19 replies
  • 1 likes
  • music stops
  • 41671 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 166663 Views
  • 0 replies
  • 35 likes
  • Mac
  • 166663 Views
  • 0 replies
  • 35 likes

Playlist deleted

Hi I have spotify premium and for some reason I logged on to my spotify a couple days ago and one of my playlists had dissapeard. It also deleted off my iPad, as well as my laptop but somehow still seems to be on my phone, although it won't let me ad...

  • Newbie
  • Hi I have spotify premium and for some reason I logged on to my spotify a couple days ago and one of my playlists had dissapeard. It also deleted off my iPad, as well as my laptop but somehow still s...
  • MattSuda
  • Spotify Star
  • 639 Views
  • 2 replies
  • 0 likes
  • Mac
  • 639 Views
  • 2 replies
  • 0 likes

Solved!! Iphone (and android phone) not showing up in devices/ Unable to sync local files

I connected my mac and my iphone to the same wifi and still not gettiing my iphone to show in the "devices" in spotify app. I even tried to connect it through the USB cable and still the same problem. Also, my iphone was turned on all the time on the...

  • Newbie
  • I connected my mac and my iphone to the same wifi and still not gettiing my iphone to show in the "devices" in spotify app. I even tried to connect it through the USB cable and still the same problem...
  • MattSuda
  • Spotify Star
  • 755 Views
  • 1 replies
  • 0 likes
  • Mac
  • 755 Views
  • 1 replies
  • 0 likes

Solved!! Latest Spotify for Mac desktop app update: cannot detect devices via Wifi for sync

Since the latest update for Spotify for Mac, it will no longer detect my iPhone via Wifi in order to sync playlists to it. They are both connected to the same Wifi network with Spotify openI have restarted both my Mac and iPhone and tried again, but ...

  • Newbie
  • Since the latest update for Spotify for Mac, it will no longer detect my iPhone via Wifi in order to sync playlists to it.   They are both connected to the same Wifi network with Spotify open...
  • MattSuda
  • Spotify Star
  • 658 Views
  • 1 replies
  • 0 likes
  • Mac
  • 658 Views
  • 1 replies
  • 0 likes

When in fullscreen, switching to another desktop causes spotify window to scroll to the top

This only happens when Spotify is in fullscreen mode. If I am at the bottom of, e.g. a really long playlist or an artist's really long discography, then switch over to another desktop, then switch back to Spotify, the window is then scrolled all the ...

  • Newbie
  • This only happens when Spotify is in fullscreen mode. If I am at the bottom of, e.g. a really long playlist or an artist's really long discography, then switch over to another desktop, then swit...
  • 320 Views
  • 0 replies
  • 0 likes
  • Mac
  • 320 Views
  • 0 replies
  • 0 likes

Can not add local files to Spotify playlist directly from Finder (anymore)

Hi,since the latest Spotify update (1.0.1.1060.gc75ebdfd) I am not longer able to just drag and drop audiio files from Finder (10.10.2) or Path Finder into a Spotify Playlist. I have been doing this since im downloading Podcasts from Itunes and later...

  • Newbie
  • Hi, since the latest Spotify update (1.0.1.1060.gc75ebdfd) I am not longer able to just drag and drop audiio files from Finder (10.10.2) or Path Finder into a Spotify Playlist. I have been doing thi...
  • MattSuda
  • Spotify Star
  • 854 Views
  • 2 replies
  • 0 likes
  • Mac
  • 854 Views
  • 2 replies
  • 0 likes

Recent Spike in Spotify Lag

I've been an Spotify Premium user for over a year now and I am generally pretty happy about they do here. However until recently Spotify has been consistently 'laggy' or rather the stream keeps cutting out. I write this in hopes that others with the ...

  • Newbie
  • I've been an Spotify Premium user for over a year now and I am generally pretty happy about they do here. However until recently Spotify has been consistently 'laggy' or rather the stream keeps cutti...
  • 549 Views
  • 0 replies
  • 0 likes
  • Mac
  • 549 Views
  • 0 replies
  • 0 likes

Adding Music To Playlists & Other General Update Hating

Hi everyone, after the latest update - which I HATE by the way - Spotify is extremely erratic with allowing me to add new songs to existing playlists. About 10% of the time it works, the other 90% nothing happens at all - i.e. the song doesnt show up...

  • Casual Listener
  • Hi everyone, after the latest update - which I HATE by the way - Spotify is extremely erratic with allowing me to add new songs to existing playlists. About 10% of the time it works, the other 90% no...
  • 376 Views
  • 0 replies
  • 0 likes
  • Mac
  • 376 Views
  • 0 replies
  • 0 likes

Cannot move song from one folder's playlist to another folder's playlist

I have 2 different folders (not nested) or even a playlist not nested in the folder, if I try to move a track from that playlist to the folder's playlist the track does not move. No matter how you drag and drop, either from the playlist to the side c...

  • Casual Listener
  • I have 2 different folders (not nested) or even a playlist not nested in the folder, if I try to move a track from that playlist to the folder's playlist the track does not move. No matter how you dr...
  • 1509 Views
  • 0 replies
  • 0 likes
  • Mac
  • 1509 Views
  • 0 replies
  • 0 likes

What happened to the ability to search for songs within playlists?

I updated to 1.0.1.1060.gc75ebdfd and noticed that I can no longer search within playlists. Prior to updating, I was able to do this using CMD+F. What happened to this feature? Will it be coming back? I manage lots of large playlists and it's become ...

  • Casual Listener
  • I updated to 1.0.1.1060.gc75ebdfd and noticed that I can no longer search within playlists. Prior to updating, I was able to do this using CMD+F.   What happened to this feature? Wil...
  • lashl001
  • Casual Listener
  • 926 Views
  • 8 replies
  • 5 likes
  • Mac
    Windows
  • 926 Views
  • 8 replies
  • 5 likes

Right-click and choose play is gone?

Will this be coming back? I can no longer right-click on a playlist and choose Play. That seems like it should (still) be the top function on that menu! I'm running Spotify 1.0.1.1060.gc75ebdfd on Mac OS X 10.10.2 (14C109)

  • Roadie
  • Will this be coming back? I can no longer right-click on a playlist and choose Play. That seems like it should (still) be the top function on that menu!   I'm running Spotify 1.0.1.1060...
  • Soundofus
  • Community Legend
  • 422 Views
  • 1 replies
  • 0 likes
  • Mac
  • 422 Views
  • 1 replies
  • 0 likes

Spotify audio stops after each album / playlist / ... ?

Hi, Connected a Mac running Yosemity to a pair of bluetooth speakers (Harman Kardon Onyx Studio).Sound quality is fantastic but is somehow impossible to listen to more than one playlist. When the list is finished, all audio stops and it is impossible...

  • Newbie
  • Hi,   Connected a Mac running Yosemity to a pair of bluetooth speakers (Harman Kardon Onyx Studio). Sound quality is fantastic but is somehow impossible to listen to more than one playlist.&n...
  • 372 Views
  • 0 replies
  • 0 likes
  • Mac
  • 372 Views
  • 0 replies
  • 0 likes

Bugs. Bugs Everywhere

Since the desktop client before this current update, I've been getting frequent error popups warning of uncaught exceptions. They occur in a variety of circumstances, whether searching spotify, opening notifications, navigating, or doing any nubmer o...

Screen Shot 2015-02-05 at 12.20.06.png
  • Regular
  • Since the desktop client before this current update, I've been getting frequent error popups warning of uncaught exceptions. They occur in a variety of circumstances, whether searching spotify, openi...
  • 390 Views
  • 0 replies
  • 0 likes
  • Mac
  • 390 Views
  • 0 replies
  • 0 likes

Friend activity feed/stream suggestions after latest version (1.0.1.1060)

I have a couple of issue with the new activity feed: 1) Most of the time, you can't even see the artist name that people are listening to. This is mostly due to the fact that it is pushed off the screen when the song title is more than a couple of wo...

  • Casual Listener
  • I have a couple of issue with the new activity feed:   1) Most of the time, you can't even see the artist name that people are listening to. This is mostly due to the fact that it is push...
  • 365 Views
  • 0 replies
  • 1 likes
  • Mac
  • 365 Views
  • 0 replies
  • 1 likes

Solved!! Cannot figure out how to create personale playlist from en Spotify generate Playlist?

Hi.. Can anyone help me with help on how it get a Spotify created playlist like this one: https://open.spotify.com/user/spotify/playlist/4bWgWsz9p9eZVtpIvBgbsj converted to a personal playlist which I can edit - like adding numbers or deleting number...

  • Casual Listener
  • Hi..   Can anyone help me with help on how it get a Spotify created playlist like this one:    https://open.spotify.com/user/spotify/playlist/4bWgWsz9p9eZVtpIvBgbsj    ...
  • pabst
  • Casual Listener
  • 445 Views
  • 2 replies
  • 0 likes
  • Mac
    Windows
  • 445 Views
  • 2 replies
  • 0 likes

Solved!! [Mac][1.0.1.1060] Spotify won't allow https proxy without authentication info.

0.9.x doesn't have this issue... Now proxy username and password are required by 1.0.1, which practically makes the proxy useless.

  • Casual Listener
  • 0.9.x doesn't have this issue...   Now proxy username and password are required by 1.0.1, which practically makes the proxy useless.    
  • ade_se
  • Casual Listener
  • 1181 Views
  • 5 replies
  • 0 likes
  • Mac
  • 1181 Views
  • 5 replies
  • 0 likes

Spotify Keeps Quitting on my MAc

I currently have the newest update on my MAC and for some reason my spotify keeps quitting any time I press a key on the keyboard (whether it be a space or a letter) it keeps quitting. I have looked up everything and tried everything. I have reinstal...

  • Casual Listener
  • I currently have the newest update on my MAC and for some reason my spotify keeps quitting any time I press a key on the keyboard (whether it be a space or a letter) it keeps quitting. I have looked ...
  • anonymityincity
  • Casual Listener
  • 791 Views
  • 3 replies
  • 1 likes
  • Mac
  • 791 Views
  • 3 replies
  • 1 likes

I miss seeing the number of new songs added to a playlist :-(

Hi Spotify, I used to love looking at the little counter to the right of a playlist title (in the left hand nav) and being able to see if and how many new songs were added to a playlist. Please bring this back! Pretty please x

  • Newbie
  • Hi Spotify,    I used to love looking at the little counter to the right of a playlist title (in the left hand nav) and being able to see if and how many new songs were added to a ...
  • MattSuda
  • Spotify Star
  • 270 Views
  • 1 replies
  • 1 likes
  • Mac
  • 270 Views
  • 1 replies
  • 1 likes

spotify:trackset:Playlist uri no longer works in desktop app!

I sadly just updated my desktop app to find that the uri spotify:trackset:Playlist no longer works. I have created my own playlist generator for spotify that I use all the time and is publically accessible! It uses the echo nest database to generate ...

  • Casual Listener
  • I sadly just updated my desktop app to find that the uri spotify:trackset:Playlist no longer works. I have created my own playlist generator for spotify that I use all the time and is publically acce...
  • MattSuda
  • Spotify Star
  • 896 Views
  • 1 replies
  • 0 likes
  • Mac
  • 896 Views
  • 1 replies
  • 0 likes

MORE issues with 1.0.1

1. Local files load just fine, but cannot scroll through them. BUG. 2. When I drag files, both local and not to a playlist, I cannot then add more files to that playlist! BUG. I have to restart Spotify anytime I want to add a song to a playlist after...

  • Gig Goer
  • 1. Local files load just fine, but cannot scroll through them. BUG. 2. When I drag files, both local and not to a playlist, I cannot then add more files to that playlist! BUG. I have to re...
  • 272 Views
  • 0 replies
  • 0 likes
  • Mac
  • 272 Views
  • 0 replies
  • 0 likes

Bug - quickly switching areas shows old area

Basically: 1) Starting out from "Browse", click on "Radio" 2) before Radio loads, click back on "Browse" 3) A moment after Browse loads, the main content will be replaced by Radio. This works when switching between essentially any left-menu-thing are...

  • Newbie
  • Basically: 1) Starting out from "Browse", click on "Radio" 2) before Radio loads, click back on "Browse" 3) A moment after Browse loads, the main content will be replaced by Radio.   T...
  • MattSuda
  • Spotify Star
  • 319 Views
  • 1 replies
  • 0 likes
  • Mac
  • 319 Views
  • 1 replies
  • 0 likes