Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3983 Views
  • 1 replies
  • 0 likes
  • 3983 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6155 Views
  • 1 replies
  • 0 likes
  • 6155 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4226 Views
  • 1 replies
  • 3 likes
  • 4226 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 40749 Views
  • 19 replies
  • 1 likes
  • music stops
  • 40749 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 166207 Views
  • 0 replies
  • 35 likes
  • Mac
  • 166207 Views
  • 0 replies
  • 35 likes

[Bug] Playlist header layout issue

Spotify Build: 0.9.15.27.g87efe634 OS: OSX Yosemite 10.10.1 Steps to reproduce: Open a playlist with a long name Scroll to the right in the track list Screenshots: Attached, at increasing progressions of scrolling right Extra Details: Screen Resoluti...

  • Newbie
  • Spotify Build: 0.9.15.27.g87efe634 OS: OSX Yosemite 10.10.1   Steps to reproduce: Open a playlist with a long name Scroll to the right in the track list Screenshot...
  • Jordi
  • Community Legend
  • 263 Views
  • 1 replies
  • 0 likes
  • Mac
  • 263 Views
  • 1 replies
  • 0 likes

Spotify has problems with internet

Spotify on my Mac just today decided not to connect to the internet though y internet connection is near perfect. No other application on my Mac had any problems accessing my internet connection. I removed Spotify from Applications by dragging it to ...

  • Casual Listener
  • Spotify on my Mac just today decided not to connect to the internet though y internet connection is near perfect. No other application on my Mac had any problems accessing my internet connection. I r...
  • OviiiOne
  • Community Legend
  • 232 Views
  • 1 replies
  • 0 likes
  • Mac
  • 232 Views
  • 1 replies
  • 0 likes

What's the point of having public playlists and followers if you can't connect with them?

It's flattering to have quite a few followers for one of my playlists but it's largely fustrating in that there's no way to interact with them. No way for me to find out what might they want to listen to. No way to connect or know who they are. It's ...

  • Music Fan
  • It's flattering to have quite a few followers for one of my playlists but it's largely fustrating in that there's no way to interact with them. No way for me to find out what might they want to liste...
  • EGLUE
  • Music Fan
  • 937 Views
  • 4 replies
  • 2 likes
  • Mac
  • 937 Views
  • 4 replies
  • 2 likes

Radio not synchronised between Desktop and Mobile

Hi! I am making some experiments with Spotify Radio. The devices I am using are: - Mac OSX 10.10.1 with Spotify 1.0.1.811.g63b21681 - Samsung Galaxy Note 3 with Android 4.4.2 and latest Spotidy app - Denon AVR X2100W with Spotify Connect Both Mac and...

Screen Shot 2015-01-17 at 16.40.40.png Screenshot_2015-01-17-16-40-43.png
  • Community Legend
  • Hi! I am making some experiments with Spotify Radio. The devices I am using are: - Mac OSX 10.10.1 with Spotify 1.0.1.811.g63b21681 - Samsung Galaxy Note 3 with Android 4.4.2 and la...
  • 305 Views
  • 0 replies
  • 0 likes
  • Mac
  • 305 Views
  • 0 replies
  • 0 likes

Spotify 1.0.1.805 for Mac and AppleScript

Hello, I've just got the new version of Spotify and it doesn't support AppleScripting anymore. It was very handy for me, I used to use scripts to optimise my workflow with Spotify. Virtually all Mac applications have AppleScripting support, and previ...

  • Music Fan
  • Hello,   I've just got the new version of Spotify and it doesn't support AppleScripting anymore. It was very handy for me, I used to use scripts to optimise my workflow with Spotify. Virtual...
  • dinqe
  • Music Fan
  • 755 Views
  • 2 replies
  • 4 likes
  • 755 Views
  • 2 replies
  • 4 likes

Use two Accounts on one Mac

Hi Me and my wife have both our own Spotify Account wich we use on each iPhone. At home we both listen music on spotify running on a mac wich is connected with our sound system. The problem is, that only one account can be oppened on the mac software...

  • Casual Listener
  • Hi Me and my wife have both our own Spotify Account wich we use on each iPhone. At home we both listen music on spotify running on a mac wich is connected with our sound system. The problem is, tha...
  • MattSuda
  • Spotify Star
  • 4265 Views
  • 3 replies
  • 2 likes
  • Mac
  • 4265 Views
  • 3 replies
  • 2 likes

Desktop Queue wiped after listening on phone

I often queue on my desktop. When I listening on my phone, it is often downloaded playlists. If I listen to a downloaded playlist on my phone, and then come to my desktop, the desktop's queue is wiped and instead starts from where I left my phone pla...

  • Casual Listener
  • I often queue on my desktop. When I listening on my phone, it is often downloaded playlists.   If I listen to a downloaded playlist on my phone, and then come to my desktop, the desktop's ...
  • 206 Views
  • 0 replies
  • 1 likes
  • Mac
  • 206 Views
  • 0 replies
  • 1 likes

Messages Through Facebook But Not Spotify

Description I am now getting Spotify messages through Facebook but not Spotify. I used to get messages through Spotify. A more detailed description, using numbered steps 1. I received messages sent from other Spotify users within my Spotify app. 2. A...

  • Casual Listener
  • Description I am now getting Spotify messages through Facebook but not Spotify. I used to get messages through Spotify.   A more detailed description, using numbered steps 1.  I ...
  • 246 Views
  • 0 replies
  • 0 likes
  • Mac
  • 246 Views
  • 0 replies
  • 0 likes

Solved!! Internal Error - Spotify crashes when iTunes or VLC is opened

DescriptionSpotify crashes on Mac when I launch/activate iTunes or VLC apps. The following details about the crash are displayed with options to "Crash" or "Continue": Exception Name: NSInvalidArgumentExceptionDescription: -[SPMediaKeyTap grab]: unre...

  • Casual Listener
  • Description Spotify crashes on Mac when I launch/activate iTunes or VLC apps. The following details about the crash are displayed with options to "Crash" or "Continue": Exception Name: NSInvalidAr...
  • vervorm
  • Newbie
  • 3582 Views
  • 22 replies
  • 3 likes
  • Mac
  • 3582 Views
  • 22 replies
  • 3 likes

Solved!! Dragging full albums into playlists on Mac

As of today, I am no longer able to drag an entire album into a playlist on my mac desktop app. Nor am I able to select all (Command-A on mac) to be able to drag. Currently I am only able to go to drop down menu to add album to a playlist. This is a ...

  • Gig Goer
  • As of today, I am no longer able to drag an entire album into a playlist on my mac desktop app. Nor am I able to select all (Command-A on mac) to be able to drag. Currently I am only able to go to dr...
  • shape5
  • Composer
  • 2927 Views
  • 39 replies
  • 6 likes
  • Mac
  • 2927 Views
  • 39 replies
  • 6 likes

Spotify on Mac App Store

I would love to see this app in the Mac App Store due it's easier and safer to update, and download. Please upload it

  • Newbie
  • I would love to see this app in the Mac App Store due it's easier and safer to update, and download. Please upload it 😞 
  • MattSuda
  • Spotify Star
  • 4957 Views
  • 2 replies
  • 20 likes
  • 4957 Views
  • 2 replies
  • 20 likes

Your Music and Offline Availability (Mac)

Previously, with the starred system, you were able to enable 'Available Offline' on your playlists and listen to them when streaming wasn't an option. While you can still do this with playlists, I was just wondering if this was an option with the new...

  • Casual Listener
  • Previously, with the starred system, you were able to enable 'Available Offline' on your playlists and listen to them when streaming wasn't an option. While you can still do this with playlists, I wa...
  • DSwoon
  • Regular
  • 1670 Views
  • 5 replies
  • 3 likes
  • Mac
  • 1670 Views
  • 5 replies
  • 3 likes

UPDATED VERSION AND LOST MY PLAYLIST

Hit the update Spotify option only to have my full playlist removed. This original version was on a PC. I had ealier installed on a new iMac only to see a small extract of my playlist... Can anyone explain? Can they be retrieved?

  • Newbie
  • Hit the update Spotify option only to have my full playlist removed. This original version was on a PC. I had ealier installed on a new iMac only to see a small extract of my playlist...   C...
  • MattSuda
  • Spotify Star
  • 347 Views
  • 1 replies
  • 0 likes
  • Mac
  • 347 Views
  • 1 replies
  • 0 likes

Spotify Bug Report

While browsing on the Red Hot Chili Peppers artist page, I tried playing their album, One Hot Minute, and when I played the song "One Big Mob" the audio only lasted for 0:52, 52 seconds. In reality, the song is actually 6:02, 6 minutes and 2 seconds ...

  • Newbie
  • While browsing on the Red Hot Chili Peppers artist page, I tried playing their album, One Hot Minute, and when I played the song "One Big Mob" the audio only lasted for 0:52, 52 seconds. In reality, ...
  • 262 Views
  • 0 replies
  • 0 likes
  • Mac
  • 262 Views
  • 0 replies
  • 0 likes

HELP! Spotify crash at the start

Hi guys! i have got a problem! yesterdat when i wanted open spotify, it crash and it gaving problem also today...i tried to disistanlled the app on my macbook and re-installed it but nothing. When i open it, it crash immediately! Solution?

  • Casual Listener
  • Hi guys!  i have got a problem! yesterdat when i wanted open spotify, it crash and it gaving problem also today...i tried to disistanlled the app on my macbook and re-installed it but nothing....
  • Mathaios
  • Casual Listener
  • 325 Views
  • 3 replies
  • 0 likes
  • Mac
  • 325 Views
  • 3 replies
  • 0 likes

Cannot play song after return to free account

Description 1.My subscription was canceled due to online payment limits on my card. 2.Unable top play song error occured everytime I was trying to play song (PC win8 and ios8). 3.Problem occur by best quality setting which is unavailable in free vers...

  • Newbie
  • Description 1.My subscription was canceled due to online payment limits on my card. 2.Unable top play song error occured everytime I was trying to play song (PC win8 and ios8). 3.Problem o...
  • Jordi
  • Community Legend
  • 255 Views
  • 1 replies
  • 0 likes
  • Mac
    Windows
  • 255 Views
  • 1 replies
  • 0 likes

Mac OS Yosemite 10.10.1 issues with Spotify application

Hi, I´ve recently updated my OS, but after this update my Spotify application did not work. So, I deleted it and downloaded new install file and when I am trying to run this file, it only blinks first window and instantly crashes down. Do you guys ha...

  • Newbie
  • Hi,   I´ve recently updated my OS, but after this update my Spotify application did not work. So, I deleted it and downloaded new install file and when I am trying to run this file, it only ...
  • Jordi
  • Community Legend
  • 1304 Views
  • 1 replies
  • 1 likes
  • Mac
  • 1304 Views
  • 1 replies
  • 1 likes

Disrupted playback on OSX 10.10.1

Hi, I'm having infrequent playback issues with the desktop player on OSX 10.10.1 (and actually earlier versions too). Whenever Spotify isn't the foremost window on the desktop, the playback is disrupted and plays in short bursts. The issue is resolve...

  • Newbie
  • Hi,   I'm having infrequent playback issues with the desktop player on OSX 10.10.1 (and actually earlier versions too).   Whenever Spotify isn't the foremost window on the desktop, ...
  • 240 Views
  • 0 replies
  • 0 likes
  • Mac
  • 240 Views
  • 0 replies
  • 0 likes

[OSX] Spotify installer installs Spotify in the wrong Applications folder

Hi, I just wanted to give you a heads up if you use Spotify on a Mac (OSX 10.10.1 in my case) and you use your Mac with a non-administrator account. The Spotify installer installs the app in the user applications folder and not in the system wide one...

  • Newbie
  • Hi,   I just wanted to give you a heads up if you use Spotify on a Mac (OSX 10.10.1 in my case) and you use your Mac with a non-administrator account. The Spotify installer installs the app ...
  • 229 Views
  • 0 replies
  • 0 likes
  • Mac
  • 229 Views
  • 0 replies
  • 0 likes