Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Concert in Artist Pick is not the nearest one but the next upcoming one.

Concert in Artist Pick is not the nearest one but the next upcoming one.

Hello.

I have verified this with several users in different cities and it seems like your desktop up is bugged and is not showing the nearest concert but rather the next one in chronological order.

https://open.spotify.com/artist/77s5NAGQbxu8oLstaqSwHE?si=e2lbKBAaQy6xbryYyMrekw

On the mobile app it works fine and shows indeed the closest concert while on the desktop app this isn't happening.

Any chance you will be able to fix this bug?

All the best

MBR

Reply
3 Replies

Hey there @masterbootrecord,

 

Thanks for raising this on the Community!

 

So we can have a further look into this & forward the details to our teams, it would be great if you could let us know the following info:

 

  • The make and model of your device.
  • It's current OS version.
  • Your current Spotify version.
  • Screenshot of how the Artist Pick appears from your end - both on mobile & desktop.
  • Did you notice if this happened after an update? For example, an update to the Spotify app or after changing any listed info.

We'll keep an eye out for your reply!

MariaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

Hello!

 

So the version I was using is Spotify for Windows (64 bit) 1.2.45.454.gc16ec9f6

Which is the latest version. Regardless of the location I set it will always show San Diego which is the next show. But consider my geolocation is nowhere close any of these upcoming show.

 

Screnshots below.

 

masterbootrecord_0-1725364329207.png

masterbootrecord_1-1725364363976.jpeg

 

All I can add is I have a friend in Marseille that is using android/windows and it shows san diego.

Another friend in Leewarden using apple/ios says it works for him both on mobile and desktop

Another friend in Hamburg has apple/ios and it works for him only on mobile, while he sees San diego in the desktop one.

 

At any rate you should be able to check this yourself I guess. I'm pretty sure this is happening to everyone.

 

MBR

 

Hey @masterbootrecord,

Thanks for the reply & for all the details here - we appreciate it!

We've passed this onto our tech folks who'll have a closer look. In the meantime, I recommend keeping the app up-to-date to get any newly released fixed as soon as they're launched.


Should anything else appear in the meantime, we're just a post away.

 

Cheers!

MariaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts