Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • ipanasenko
  • Newbie
  • 56835 Views
  • 77 replies
  • 27 likes
  • 56835 Views
  • 77 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • MasterRagnarok
  • Casual Listener
  • 80997 Views
  • 274 replies
  • 21 likes
  • 80997 Views
  • 274 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5662 Views
  • 1 replies
  • 6 likes
  • 5662 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 146013 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 146013 Views
  • 0 replies
  • 26 likes

Solved!! I can't access the home page in the Spotify Windows application.

In the windows application, i get a message 'Something went wrong'. From the web player, it says page not found

  • Casual Listener
  • In the windows application, i get a message 'Something went wrong'. From the web player, it says page not found
  • th3d3zman
  • Casual Listener
  • 185 Views
  • 1 replies
  • 1 likes
  • 185 Views
  • 1 replies
  • 1 likes

Superuser Contribution Remove/Customize "Shows you might like"

I'm not sure the algorithm that comes up with the recommendations in the "Shows you might like", but I'm getting some podcasts recommendations that are disappointing to see. I liked Spotify because it allows me to get away from deplorable propaganda ...

  • Casual Listener
  • I'm not sure the algorithm that comes up with the recommendations in the "Shows you might like", but I'm getting some podcasts recommendations that are disappointing to see. I liked Spotify because i...
  • ZooWall
  • Visitor
  • 34318 Views
  • 63 replies
  • 53 likes
  • 34318 Views
  • 63 replies
  • 53 likes

My liked songs page is emptied on PC!

Hey!So I am using Spotify on both PC and iOS, but the PC app decided to delete my Liked Songs for whatever reason. All the stuff on the left sidebar disappeared, including said liked songs. I tried logging out and logging back in without avail. How c...

  • Regular
  • Hey! So I am using Spotify on both PC and iOS, but the PC app decided to delete my Liked Songs for whatever reason. All the stuff on the left sidebar disappeared, including said liked songs. I...
  • MateusM
  • Spotify Star
  • 116 Views
  • 1 replies
  • 0 likes
  • 116 Views
  • 1 replies
  • 0 likes

Superuser Contribution Desktop app closing immediately

PlanPremiumCountryUnited KingdomDevicePCOperating SystemWindows 10 My Question or IssueThe Spotify desktop app is closing immediately after login on Windows 10. This occurs when opening the application after installation and login with the window sho...

  • Regular
  • Plan Premium Country United Kingdom Device PC Operating System Windows 10   My Question or Issue The Spotify desktop app is closing immediately after login on Windows 10. This occurs w...
  • xmike15
  • Regular
  • 1038 Views
  • 14 replies
  • 0 likes
  • 1038 Views
  • 14 replies
  • 0 likes

Superuser Contribution Where is Listening history on desktop.?

I followed the steps on the website, and can see the queue of upcoming songs, but there is no option to click to see the songs I just heard.

  • Visitor
  • I followed the steps on the website, and can see the queue of upcoming songs, but there is no option to click to see the songs I just heard.
  • Joan
  • Moderator
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs spam skip or won't play the song at all

PlanPremiumCountryUSDevice(Desktop)Operating System(Windows 11) My Question or IssueMy desktop spotify won't play or work at all, but my Iphone version is fine, the client web and installed app on my computer both do the same thing, I have a video he...

  • Newbie
  • Plan Premium Country US Device (Desktop) Operating System (Windows 11)   My Question or Issue My desktop spotify won't play or work at all, but my Iphone version is fine, the client we...
  • MihailY
  • Moderator
  • 232 Views
  • 4 replies
  • 2 likes
  • 232 Views
  • 4 replies
  • 2 likes

Superuser Contribution why does spotify pause playing on laptop when plugging in power?

I have a persistent issue on windows. When changing powersource from battery to plug in (charging), spotify on windows installed on a laptop stops playing. Whether the window is open or closed, the music will pause. The window remains open, and play ...

  • Visitor
  • I have a persistent issue on windows. When changing powersource from battery to plug in (charging), spotify on windows installed on a laptop stops playing. Whether the window is open or closed, the m...
  • v1o7dkmf7oxp5asmwptx
  • Casual Listener
  • 237 Views
  • 2 replies
  • 0 likes
  • 237 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify painfully slow to start up

PlanPremiumCountryUKDeviceLaptopOperating SystemWindows 8.1 My Question or IssueSince one of the recent updates a month or so back, the desktop version of Spotify has become incredibly slow to get going - after opening the app, I get a blank black sc...

  • Gig Goer
  • Plan Premium Country UK Device Laptop Operating System Windows 8.1   My Question or Issue Since one of the recent updates a month or so back, the desktop version of Spotify has become ...
  • Remoire
  • Casual Listener
  • 12313 Views
  • 20 replies
  • 12 likes
  • 12313 Views
  • 20 replies
  • 12 likes

Solved!!Superuser Contribution No option to dislike songs on desktop

PlanPremiumCountryUSDevice(LG V20, Windows 10 pc) My Question or IssueWhy is there no Dislike or equivolent button on the desktop platform.... I dont want to have to take my phone out everytime i want to dislike a song. This is very anoying and im th...

s.PNG Screenshot_2019-10-23-21-33-21.png
  • Casual Listener
  •   Plan Premium Country US Device (LG V20, Windows 10 pc)     My Question or Issue Why is there no Dislike or equivolent button on the desktop platform.... I dont want to have...
  • Danielp17
  • Casual Listener
  • 20988 Views
  • 33 replies
  • 18 likes
  • 20988 Views
  • 33 replies
  • 18 likes

Solved!!Superuser Contribution Spotify desktop app windows 11

PlanPremiumCountryNetherlandsDeviceMsi GF65 thinOperating SystemW11 My Question or IssueSuddenly spotify stopped starting up, cant reinstall since its stating its already installed, prompts me to open the app with a yes or no. Tried both options same...

  • Music Fan
  • Plan Premium Country Netherlands Device Msi GF65 thin Operating System W11   My Question or Issue Suddenly spotify stopped starting up, cant reinstall since its stating its already ins...
  • ᵴᴛᴇᴠᴇ
  • Music Fan
  • 396 Views
  • 5 replies
  • 0 likes
  • 396 Views
  • 5 replies
  • 0 likes

Superuser Contribution [Desktop] Home page: Recently played wrong displayed

PlanPremiumCountryRomaniaDevice(PC - Spotify version 1.1.29.592.gf0779179)Operating System(Windows 10 - latest update March 24, 2020—KB4541335) My Question or IssueAt the Home page of Spotify app, on the first line is displayed "Recently played" fiel...

  • Visitor
  • Plan Premium Country Romania Device (PC - Spotify version 1.1.29.592.gf0779179) Operating System (Windows 10 - latest update March 24, 2020—KB4541335)   My Question or Issue At the H...
  • Not applicable
  • 6276 Views
  • 28 replies
  • 34 likes
  • 6276 Views
  • 28 replies
  • 34 likes

Superuser Contribution Remove spotify from system tray windows

PlanPremium Operating SystemWindows 10 My Question or Issue How can we disable spotify from running in the bottom right hand corner, the notification area (system tray) in windows. If the software is running it cannot be removed.

  • Casual Listener
  •   Plan Premium   Operating System Windows 10   My Question or Issue  How can we disable spotify from running in the bottom right hand corner, the notification area (system...
  • virgiliu
  • Casual Listener
  • 13269 Views
  • 17 replies
  • 21 likes
  • 13269 Views
  • 17 replies
  • 21 likes

Solved!!Superuser Contribution Play/Pause and Stop buttons (media keys) not working.

My play/pause and stop media buttons are not working in Spotify.Spotify for Windows, 1.2.0.1165.gabf054abWindows 11 Home, Version 22H2, Experience pack 1000.22636.1000.0My other media keys work with Spotify. All my media keys work with other apps. Th...

  • Casual Listener
  • My play/pause and stop media buttons are not working in Spotify. Spotify for Windows, 1.2.0.1165.gabf054ab Windows 11 Home, Version 22H2, Experience pack 1000.22636.1000.0 My other media keys ...
  • dmac-ie
  • Music Fan
  • 6378 Views
  • 10 replies
  • 1 likes
  • 6378 Views
  • 10 replies
  • 1 likes

Play button on keyboard not working. Other buttons skip, volume, etc. work

Using Desktop app.Windows 10Logitech MX Keys keyboardThe pause/play button is not functioning with Spotify. The other buttons, skip, volume, etc. are working as intended. I tried to disable the keymapping in Chrome, disable the Spotify desktop overla...

  • Visitor
  • Using Desktop app. Windows 10 Logitech MX Keys keyboard The pause/play button is not functioning with Spotify. The other buttons, skip, volume, etc. are working as intended. I tried to disable...
  • dmac-ie
  • Music Fan
  • 2677 Views
  • 7 replies
  • 0 likes
  • 2677 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify on Windows 11 Keeps Disabling Hardware Acceleration, Leading to Lag

PlanPremiumCountryUSADevicePCOperating SystemWindows 11 Pro My Question or IssueSpotify on my desktop (I've tried both the Microsoft Store app and the standalone program) works for 30 seconds before it starts lagging. Skipping songs, pausing and play...

  • Casual Listener
  • Plan Premium Country USA Device PC Operating System Windows 11 Pro   My Question or Issue Spotify on my desktop (I've tried both the Microsoft Store app and the standalone program) wor...
  • Ivelina
  • Moderator
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not mentioned in hosts file

PlanPremiumCountryUnited StatesDeviceAcer laptopOperating SystemWindows 10 My Question or Issue I was following these steps on how to clear my hosts file, and Spotify is not mentioned in the host file. I have no way of listening to tracks now as far ...

  • Casual Listener
  • Plan Premium Country United States Device Acer laptop Operating System Windows 10   My Question or Issue   I was following these steps on how to clear my hosts file, and Spotify ...
  • Ivelina
  • Moderator
  • 305 Views
  • 2 replies
  • 0 likes
  • 305 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Desktop App Doesn't Work After Closing and Reopening Upon Reinstall

I recently got a new Windows 11 PC and have been unable to properly use the desktop app. Upon clean reinstalling it, it works somewhat (local files don't work though) and I'm able to use it. Though if I close the app, then I'm greeted with a black wi...

  • Regular
  • I recently got a new Windows 11 PC and have been unable to properly use the desktop app. Upon clean reinstalling it, it works somewhat (local files don't work though) and I'm able to use it. Though i...
  • Daniel631
  • Regular
  • 648 Views
  • 8 replies
  • 1 likes
  • 648 Views
  • 8 replies
  • 1 likes

Superuser Contribution How do I fix my search bar when nothing is able to load and I can't reload?

Whenever I type in my search bar, it says "Something went wrong" and says to reload, set when I click reload nothing happens and the screen stays the same. I have tried changing wifi and reopening and closing Spotify.

  • Visitor
  • Whenever I type in my search bar, it says "Something went wrong" and says to reload, set when I click reload nothing happens and the screen stays the same. I have tried changing wifi and reopening an...
  • Xiving
  • Casual Listener
  • 603 Views
  • 3 replies
  • 2 likes
  • 603 Views
  • 3 replies
  • 2 likes

Solved!! Playlist cover poor quality

DeviceDesktop Windows 10, Honor 9Operating SystemAndroid My Question or Issue Adding a picture to a playlist, even though it is 4k (3MB)(3840 × 2160), has poor quality and is blurry. I do not have a solution to this and help would be appreciated! (pi...

  • Casual Listener
  •    Device Desktop Windows 10, Honor 9 Operating System Android   My Question or Issue  Adding a picture to a playlist, even though it is 4k (3MB)(3840 × 2160), ha...
  • Ayuushh
  • Casual Listener
  • 43814 Views
  • 5 replies
  • 0 likes
  • 43814 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Playlist cover art with transparent background color changes to black after restarting the app.

PlanPremium StudentCountryBrazilOperating System(Windows 10, iOS 17.0.3, macOS Sonoma 14.0)My Question or IssueI have customized several cover arts with transparent backgrounds in PNG format, however after applying them to a playlist the background c...

  • Newbie
  • Plan Premium Student Country Brazil Operating System (Windows 10, iOS 17.0.3, macOS Sonoma 14.0) My Question or Issue I have customized several cover arts with transparent backgrounds in PNG...
  • hotdog32358
  • Casual Listener
  • 2689 Views
  • 3 replies
  • 2 likes
  • 2689 Views
  • 3 replies
  • 2 likes