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Plan
Free
Country
Operating System
Windows 10 version 1.1.64.561.
My Question or Issue
So I was re-listening some artist I follow and I found 1 problem, some of songs I liked aren't visible on albums where I liked them from. First attachment is proof that I have this songs liked from that album and second attachment is when I go to that album. I hope this gets fixed.
Solved! Go to Solution.
Hi there @BurgerFifi1,
Thanks for the help.
It looks like these all have double releases on the platform. This happens when a track gets removed due to licensing or other content related issues and the re-uploaded to the platform.
We've passed this info on to the right teams who'll look into it.
Cheers.
Hey @BurgerFifi1,
Welcome to the Community and thank you for posting!
To start, we'd like to make sure if you've noticed this is happening with multiple albums or only this one.
Also, please try using a different device to see if the issue persists.
We'll be on the lookout.
It happens on more albums not only this one.
Hey @BurgerFifi1,
Thank you for your swift reply.
Can you let us know if things look the same on the Web player and on your phone too?
Also, can you try going into an album, liking a few songs (make sure they're visible in Liked songs too), then restart the app and check if they're still visible as liked in the album.
We'll be on the lookout for your reply.
Same thing on phone and web browser, when i liked couple songs in album then restarted the app they are visible in album after restarting it.
Hi again @BurgerFifi1,
Thanks for the reply.
Could you send us the links/URIs to a one of the songs which appears in your Liked songs, but doesn't have a green heart in the album view.
We'd like to see if there is a different release of the same song. This can sometimes happen, and a song will appear to be the same, but it's actually two different songs from two different album releases.
Cheers.
spotify:track:1HbEaQcCdwux7zPtD1eOGI. I found out why they didnt show on album when i go to artist. When i click on album in liked songs it takes me to album and at the bottom of album right corner there is another version(i have never seen this, is this new?). But on other songs from diffrent artist that didnt appear on album too there wasnt another version so i dont know what was problem with those songs, i will just re like songs if this happens again thanks for all the help.
Hi there @BurgerFifi1,
Thank you for your swift reply.
We've checked the album you shared, and certainly there are two releases of it. This is a new way to organize the albums inside an artist profile.
About the other songs from different artists, could you send us the URIs? This way we can take a look at that content.
Keep us posted.
Hi there @BurgerFifi1,
Thanks for the help.
It looks like these all have double releases on the platform. This happens when a track gets removed due to licensing or other content related issues and the re-uploaded to the platform.
We've passed this info on to the right teams who'll look into it.
Cheers.
I have the exact same issue. I can't go through all my thousands of liked songs and unlike/like them in artist current discographies. Especially when it just continues to happen. Hands down the worst part of Spotify. Any solution to this other than painstakingly correcting each liked song one by one would be much appreciated.
Sadly i don't think there is any other solution.
Hi @Alex, I'm still seeing this issue.
I have a song that I've liked:
But it's not liked in the album itself:
I'm able to like the song in the album to get it to show up twice in Liked Songs:
If I unlike the new one, it goes away and the old one remains. If I unlike the old one, both disappear.
The two instances have different URLs:
https://open.spotify.com/track/284DhB2tPz8oTLIrrkchWk?si=cc01ae91368d4a3b
https://open.spotify.com/track/71cmCbcua6q3Y4IzsqlKmI?si=f5a95c3168c64578
Does this mean they have been re-uploaded?
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