Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-12-16 1:46:58 PM
Rim4
Gig Goer
74615 Views
79 replies
27 likes

74615 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Tuesday
Nekse
Casual Listener
89417 Views
285 replies
22 likes

89417 Views
285 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6404 Views
1 replies
6 likes

6404 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146887 Views
0 replies
26 likes
Mac
Windows

146887 Views
0 replies
26 likes

Superuser Contribution Vertical spacing issues after the update

PlanPremiumCountryGeorgiaOperating SystemWindows 10 My Question or IssueAfter the update today, I encountered some spacing bugs on the right sidebar and an artist's page. See the screenshots below.

lumiuko
Music Fan
Plan Premium Country Georgia Operating System Windows 10 My Question or Issue After the update today, I encountered some spacing bugs on the right sidebar and an artist's page. See the...
2023-10-10 2:27:27 AM
2023-10-10 11:12:25 PM
Eni
Moderator
260 Views
1 replies
0 likes

260 Views
1 replies
0 likes

Superuser Contribution Can't search anymore within my playlists on Browser app

PlanPremiumCountryCanada DeviceLatpopOperating SystemWindows 11, Chrome Browser My Question or IssueFor some reason the "Find in Playlist" option is gone. The mobile app still has the feature but it seems that for the web player is gone. It's a criti...

aljawo
Visitor
Plan Premium Country Canada Device Latpop Operating System Windows 11, Chrome Browser My Question or Issue For some reason the "Find in Playlist" option is gone. The mobile a...
2023-10-04 3:40:16 PM
2023-10-09 4:26:59 PM
Yordan
Moderator
430 Views
1 replies
0 likes

430 Views
1 replies
0 likes

Superuser Contribution "What's new" on Spotify for PC

Recently Spotify added my favorite feature of all time on spotify for android and iphone(?). The "What's new" section, where you can see daily releases of your favorite artists. However, I frequently use Spotify on Windows as well and I can not find ...

ArturBurger
Newbie
Recently Spotify added my favorite feature of all time on spotify for android and iphone(?). The "What's new" section, where you can see daily releases of your favorite artists. However, I frequently...
2021-10-21 9:50:34 AM
2023-10-09 1:31:22 PM
SDavid33
Newbie
13135 Views
42 replies
99 likes

13135 Views
42 replies
99 likes

Superuser Contribution I cant play any song or podcasts

PlanFreeCountryINDIADeviceAcer Extensa LaptopOperating SystemWindows 10 My Question or Issuewhenever i am opening spotify and clicking on a song to play it says content not available and whenver i am clicking on the play button of any podcasts my cur...

ATHARVA4
Casual Listener
Plan Free Country INDIA Device Acer Extensa Laptop Operating System Windows 10 My Question or Issue whenever i am opening spotify and clicking on a song to play it says content not a...
2023-10-07 5:21:21 PM
2023-10-09 8:06:36 AM
Dian
Spotify Legend
229 Views
2 replies
0 likes

229 Views
2 replies
0 likes

Superuser Contribution When I play a local song, any songs after it have no album art.

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueWhenever I play a local file song with no album cover, every song after will have no album cover until I restart spotify in both the bottom right and "Now Play...

locuslol
Casual Listener
Plan Premium Country United States Device Desktop Operating System Windows 10 My Question or Issue Whenever I play a local file song with no album cover, every song after wil...
2023-10-01 5:31:58 AM
2023-10-08 9:53:27 AM
Joan
Moderator
409 Views
6 replies
0 likes

409 Views
6 replies
0 likes

Listening On Sync Issues between devices, Random Play, or Playlists

PlanPremium/FamilyCountryUSADeviceSamsung S20Operating SystemWindows 11 My Question or IssueI'll often switch from my desktop to laptop. If I start a session on my Desktop, when I got to my laptop, it will correctly show listening on (desktop). Howev...

SeanV
Regular
Plan Premium/Family Country USA Device Samsung S20 Operating System Windows 11 My Question or Issue I'll often switch from my desktop to laptop. If I start a session on my Desk...
2023-10-07 8:14:44 PM
190 Views
0 replies
0 likes

190 Views
0 replies
0 likes

Superuser Contribution Appreciation post

God knows how much I can criticize Spotify sometimes, but I just gotta say how much I really love the new UI, with the big Library on the left, our current Playlist in the middle and the Now Playing on the right, with the big album cover art and a li...

Grazzt
Roadie
God knows how much I can criticize Spotify sometimes, but I just gotta say how much I really love the new UI, with the big Library on the left, our current Playlist in the middle and the Now Playing ...
2023-10-07 3:01:53 PM
288 Views
0 replies
7 likes

288 Views
0 replies
7 likes

Solved!!Superuser Contribution Spotify web player controls are greyed out and my phone is not a "device"

PlanPremiumCountry DeviceDellOperating SystemWindows 10 My Question or IssueSuddenly, when I went into my Spotify web player today, the controls were all greyed out. So I went to my app on my Samsung Galaxy S8 and it doesn't show Web Player being a d...

littlemissem12
Regular
Plan Premium Country Device Dell Operating System Windows 10 My Question or Issue Suddenly, when I went into my Spotify web player today, the controls were all greyed out. So ...
2021-07-30 8:43:58 PM
2023-10-07 9:14:03 AM
MihailY
Moderator
4077 Views
17 replies
6 likes

4077 Views
17 replies
6 likes

Superuser Contribution songs playing but no sound on airpods pro

Planfamily PremiumCountryThe NetherlandsDeviceLenovo laptopOperating SystemWindows 10 My Question or IssueHello, I've been having issues with the spotify desktop app. When I want to play a song on my airpods, it doesnt play any sound, but when I disc...

LuukElsten
Newbie
Plan family Premium Country The Netherlands Device Lenovo laptop Operating System Windows 10 My Question or Issue Hello, I've been having issues with the spotify deskt...
2020-10-10 1:18:04 AM
2023-10-07 8:43:00 AM
BRdlC
Visitor
24319 Views
21 replies
4 likes

24319 Views
21 replies
4 likes

Game bar spotify forces install the microsfot store version

I have spotify installed, but when I go to install the game bar widget for spotify, it forces me to install the microsoft store version which I didn't want.

jhead
Regular
I have spotify installed, but when I go to install the game bar widget for spotify, it forces me to install the microsoft store version which I didn't want.
2023-10-05 10:18:44 PM
2023-10-06 4:51:42 AM
Prague
Community Legend
397 Views
1 replies
1 likes

397 Views
1 replies
1 likes

Solved!!Superuser Contribution Discover Weekly - "Couldn't find that playlist" and "This playlist has been deleted"

Hello. It seems my Discover Weekly playlist is not working, with errors.In Windows, it tries for about 20 seconds and says "Couldn't find that playlist".On Android, it says "This playlist has been deleted". I've tried a clean reinstall for my Windows...

Metalcastr
Casual Listener
Hello. It seems my Discover Weekly playlist is not working, with errors. In Windows, it tries for about 20 seconds and says "Couldn't find that playlist". On Android, it says "This playlist has bee...
2023-10-02 8:05:21 AM
2023-10-06 1:41:34 AM
Metalcastr
Casual Listener
993 Views
4 replies
0 likes
Discover Weekly

993 Views
4 replies
0 likes

Superuser Contribution The ordinal 380 could not be located in the dynamic link library

i have spotify set to auto run on startup and i get an error that says "The ordinal 380 could not be located in the dynamic link library C:\Users\User\AppData\Roaming\Spotify/Spotify.exe", i can open spotify by double clicking the EXE file while the ...

New user
Visitor
i have spotify set to auto run on startup and i get an error that says "The ordinal 380 could not be located in the dynamic link library C:\Users\User\AppData\Roaming\Spotify/Spotify.exe", i can open...
2023-02-20 6:40:21 PM
2023-10-05 10:49:27 PM
gooster
Visitor
3573 Views
4 replies
1 likes

3573 Views
4 replies
1 likes

Summary of 2023 - R.E. Developers and Designers

Have been told to move this message to the "Help" section, so I am assuming it won't be 'closed' on this section - thanks. 2023 has definitely not been the year for the designers and the developers! - Now Playing button in Settings stopped working (a...

barnes
Gig Goer
Have been told to move this message to the "Help" section, so I am assuming it won't be 'closed' on this section - thanks. 2023 has definitely not been the year for the designers a...
2023-10-05 6:14:43 PM
245 Views
0 replies
0 likes

245 Views
0 replies
0 likes

Superuser Contribution speaker balance messed up after driver update

After some of the drivers on my system were updated, Spotify decided to only play on the front center speaker of my 5.1 surround system. Other apps work fine on all speakers. I re-installed Spotify and it helped but it still sounds like only mono sou...

Keshka
Newbie
After some of the drivers on my system were updated, Spotify decided to only play on the front center speaker of my 5.1 surround system. Other apps work fine on all speakers. I re-installed Spotify a...
2023-10-03 7:52:07 PM
2023-10-05 12:23:30 PM
Yordan
Moderator
287 Views
1 replies
0 likes

287 Views
1 replies
0 likes

Superuser Contribution Spotify Wont play on desktop app

Plan: PremiumCountry: USADevice: PC Operating System: Windows 10My Question or Issue: I cannot play anything on the PC app. The scrum bar shows it playing the songs, and the lyrics follow the scrum, but no audio comes out of the speakers. I can switc...

anoiing
Visitor
Plan: Premium Country: USA Device: PC Operating System: Windows 10 My Question or Issue: I cannot play anything on the PC app. The scrum bar shows it playing the songs, and ...
2023-09-14 12:16:41 AM
2023-10-05 12:14:20 PM
Lyubka
Moderator
501 Views
5 replies
0 likes

501 Views
5 replies
0 likes

Superuser Contribution Song Context Menu opening twice

It seems like this is only a minor UI bug1. Hover over a Song2. Left click the three dots that open the "Song Context Menu"-> The "Song Context Menu" should now be visible3. Right click the three dots that open the "Song Context Menu"-> Now another i...

New user
Visitor
It seems like this is only a minor UI bug 1. Hover over a Song 2. Left click the three dots that open the "Song Context Menu" -> The "Song Context Menu" should now be visible 3. Right click ...
2023-10-03 12:35:18 PM
2023-10-05 11:36:35 AM
Yordan
Moderator
258 Views
1 replies
0 likes

258 Views
1 replies
0 likes

Superuser Contribution Bug in spotify website

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThere is an issue on website when you click right click on support heading they dont open men...

Ashirimran7
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue There i...
2023-10-03 11:50:47 AM
2023-10-05 10:32:18 AM
Yordan
Moderator
230 Views
1 replies
0 likes

230 Views
1 replies
0 likes

Superuser Contribution Too many ads on free plan

PlanFree/PremiumCountryUSAOperating SystemWindows 10 My Question or IssueI get the necessity of income and "free" isn't free, but my ad-to-song ratio is literally 1 to 1. It's become absurd. I use to get a reasonable series of commercials, followed b...

1278081198
Newbie
Plan Free/Premium Country USA Operating System Windows 10 My Question or Issue I get the necessity of income and "free" isn't free, but my ad-to-song ratio is literally 1 to 1. ...
2021-12-22 8:48:56 PM
2023-10-05 7:03:28 AM
raidynrosko
Newbie
1280 Views
2 replies
0 likes

1280 Views
2 replies
0 likes

Can't Delete a playlist

There is a playlist that no matter if I delete it, it always says that something went wrong and even if I delete it on the website, it is never removed from the home screen

gmeza3
Casual Listener
There is a playlist that no matter if I delete it, it always says that something went wrong and even if I delete it on the website, it is never removed from the home screen
2023-09-29 4:47:16 AM
2023-10-04 8:23:40 PM
MauriceMV
Spotify Star
362 Views
2 replies
0 likes

362 Views
2 replies
0 likes

Cant access undownloaded music or home

Hi. I am operating Windows 11 Pro and can only access my downloaded music. When I click on home it gives me a black screen saying Something went wrong. I also cant access / search for anything through search. I have had no issues in the past, so I ha...

AJB2
Casual Listener
Hi. I am operating Windows 11 Pro and can only access my downloaded music. When I click on home it gives me a black screen saying Something went wrong. I also cant access / search for any...
2023-10-04 4:29:52 PM
2023-10-04 4:50:43 PM
mauve_minnow
Roadie
287 Views
2 replies
0 likes

287 Views
2 replies
0 likes

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