Local files do not show up

[abenthem]

Hello spotify community,

Today I tried to add an album to my spotify collection which wasn't on spotify anywhere. So I imported the CD onto my PC with windows media player. WMP is selected in my preferences fbut the album does not show up in my local files. So I added the folder where it was imported to but that didn't seem to help. Does anyone know why it isn't showing up?

[abenthem]

Anybody? I already reinstalled spotify and that didn't help. On my old pc there was no problem with this CD

[Foxxling]

I'm having the same problem. I bought a bunch of CDs at the weekend that I haven't found on spotify, and can't seem to get them to get onto  my local files, which is a shame. 😞

[MattSuda · Accepted solution]

Make sure the file formats are supported by Spotify:

Spotify supports these file types:

• .mp3
• .mp4
• .m4a
• .m4r

Note: to play .m4a files make sure you have the latest version of QuickTime.

.m4p is supported, but these files are often DRM-protected. If a file is DRM-protected Spotify will not be able to play it, but will try to find a replacement version in the Spotify catalogue.

.m4v, .3gp, .3g2 and .mov files will be imported, but will only play if they were originally exported as audio files.

[Foxxling]

So the properties says this, I don't know much about file types but like, does this mean it doesn't work?

http://prntscr.com/60n0o2

[MattSuda]

It shows that the file type is .wma

Spotify doesn't support .wma

Maybe you can convert it or rip it from the CD in a different file format such as .MP3?

[Foxxling]

Oh I'll get on that. Silly me :3 Thank you!

[MattSuda]

You're welcome