New Folder Added All Playlists

[hop_dot]

Plan

Premium

Country

USA

Device

HP 

Operating System

Windows 11

My Question or Issue

I try to separate out certain items into folders and today when I created a new folder at the top of my playlist view after a few seconds it had added all 775 playlists to this newly created folder. Folders are great but I don’t like them for most things because they aren’t searchable and you can’t pin within them. So, my first question is how did this happen because everything I read says you have to drag/drop or r-click each playlist to add yet somehow it batch added.
Next question is, is there a way to undo this? Besides 775 context>remove from folder actions? 

[Joan]

Hi there @hop_dot,

Thanks for reaching out. 

This is quite strange. When you create a folder, no playlists should automatically get moved into it, so what you said about having to drag/drop or right click to move them is true. Can you please send us some screenshots of what you see? Do you see the same across all devices? What about the web player? 

In regards to getting the playlists back where they were, our support team have the option to revert your music library back to a previous state, to perhaps this will restore the folder hierarchy to how it was before too. When contacting support, make sure to have all your payment and account info on hand, as those will be necessary for search and verification.

Let us know how it goes.

[hop_dot]

Thank you so much for the reply! I was worried it would bother me during the workday, so I needed up just spending 3-4 hours moving my main playlists out of the folder. 

I assume a rollback would return it to the “snapshot” from yesterday? I hesitate to roll back my library just because I added and moved a lot of music yesterday so I would hate to risk undoing that as well. 

At this point my biggest concern is how it happened because I just know I will accidentally do it again until I figure out what to avoid. 

About your questions: the folder itself showed up on mobile within a few minutes and after, changes populated instantly. I am including screenshots of what the folders look like. I have since nested the few folders that were already in my library into the offending folder but when it was first created it just held every playlist - created by me, by Spotify, by other users. 

Oh, it pulled in playlists from both above and below where it was created spatially (it sucked up my pinned playlists as well). I know that is not even in the functionality but the only thing that felt similar behaviorally was windows explorer shift+end+drag/drop so I tried to rule that out. 

[Joan]

Hi @hop_dot,

Thanks for the reply.

Keyboard shortcuts don't normally apply on the library sidebar, so that seems like an unlikely explanation. Have you had any other odd or unexpected behaviour with your app in the past? If nothing similar has happened prior or since, it seems most likely that this was some kind of one time occurrence. 

Keep us posted.