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Playlist cover art with transparent background color changes to black after restarting the app.

Solved!

Playlist cover art with transparent background color changes to black after restarting the app.

Plan

Premium Student

Country

Brazil

Operating System

(Windows 10, iOS 17.0.3, macOS Sonoma 14.0)


My Question or Issue

I have customized several cover arts with transparent backgrounds in PNG format, however after applying them to a playlist the background changes to black. For a few moments everything works, even when accessing it on another device. However, after restarting the app, the transparent color changes to black.

I believe that the cover arts are converted to JPEG and thus lose their transparency. Would it be possible to improve the app to preserve the cover art with transparency?

Reply

Accepted Solutions
Marked as solution

Hey @kelson-pereira,

 

Thanks for reaching out.

 

We can confirm that this is expected behavior, however, we do appreciate your feedback and we've made sure to forward it to the right team at Spotify.

 

Take care,

MihailYModerator
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View solution in original post

3 Replies
Marked as solution

Hey @kelson-pereira,

 

Thanks for reaching out.

 

We can confirm that this is expected behavior, however, we do appreciate your feedback and we've made sure to forward it to the right team at Spotify.

 

Take care,

MihailYModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Dude it's almost 2025, and still I found this thread? Why the problem persists? C'mon fix this plz.

can this be fixed please 😭😭 i keep uploading pngs and it works fine for a second and then when i close out of the app the playlist cover background goes back to black… please make it so the background stays transparent 😭😭🙏🏼

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