Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Rim4
  • Gig Goer
  • 70987 Views
  • 79 replies
  • 27 likes
  • 70987 Views
  • 79 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • morefluff
  • Music Fan
  • 87047 Views
  • 282 replies
  • 22 likes
  • 87047 Views
  • 282 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6290 Views
  • 1 replies
  • 6 likes
  • 6290 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 146702 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 146702 Views
  • 0 replies
  • 26 likes

Superuser Contribution How do I dislike songs/artists so they don't come up in play lists

I have a very clear 'like' button next to the song. How do I dislike a song or an artist? I don't mind it coming up once on the rotation, but why should I keep on having to listen to something that I dislike? I guess I could always create my own play...

  • Visitor
  • I have a very clear 'like' button next to the song.  How do I dislike a song or an artist?  I don't mind it coming up once on the rotation, but why should I keep on having to listen to some...
  • Ringo1965
  • Visitor
  • 29528 Views
  • 54 replies
  • 26 likes
  • 29528 Views
  • 54 replies
  • 26 likes

Superuser Contribution Windows shows multiple audio output from Spotify

PlanPremiumCountryCanadaOperating SystemWindows 10My Question or IssueWindows shows multiple audio output from Spotify, usually 2 to 3, only one of them actually outputs audio. I find it annoying as I often use the sound mixer for all my applications...

  • Casual Listener
  • Plan Premium Country Canada Operating System Windows 10 My Question or Issue Windows shows multiple audio output from Spotify, usually 2 to 3, only one of them actually outputs audio. I find i...
  • Vasil
  • Moderator
  • 2440 Views
  • 26 replies
  • 3 likes
  • Other
  • 2440 Views
  • 26 replies
  • 3 likes

Superuser Contribution Can not open audio files, only video files

Sound with video is ok. When I change to audio the sound stops. I have tried everything, including new download. Other music from my Windows computer works fine.

  • Visitor
  • Sound with video is ok. When I change to audio the sound stops. I have tried everything, including new download. Other music from my Windows computer works fine.
  • Vasil
  • Moderator
  • 63 Views
  • 1 replies
  • 0 likes
  • 63 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify sound so quiet all of a sudden (Win 11)

Plan: PremiumCountry: PHDevice: Spotify for Windows (64 bit) 1.2.52.442.g01893f92Operating System: Win 11Speaker: Edifier r1380db Issue:All of the sudden my Spotify sound in my speaker is quiet. Normally my volume is only at 20% in the application, n...

  • Regular
  • Plan: Premium Country: PH Device: Spotify for Windows (64 bit) 1.2.52.442.g01893f92 Operating System: Win 11 Speaker: Edifier r1380db   Issue: All of the sudden my Spotify sound...
  • KinnyKinns
  • Regular
  • 1051 Views
  • 13 replies
  • 2 likes
  • 1051 Views
  • 13 replies
  • 2 likes

Superuser Contribution Why am I getting ads on Spotify Premium?

PlanPremiumCountrySwedenDevicePC desktopOperating SystemWindows 11 My Question or IssueAt the start of some podcasts, I am getting targeted ads in a completely different language than the podcast is in. The ads are completely random and unrelated to ...

  • Newbie
  •   Plan Premium Country Sweden Device PC desktop Operating System Windows 11   My Question or Issue At the start of some podcasts, I am getting targeted ads in a completely differ...
  • l3xpl3x
  • Visitor
  • 13733 Views
  • 40 replies
  • 21 likes
  • 13733 Views
  • 40 replies
  • 21 likes

Superuser Contribution Shuffle mode playing the same songs all the time

I have a playlist with 10,000 songs and use shuffle to listen to them. What I realized the past weeks is that the same songs are played over and over again - and not because I listen to this playlist 24/7 but because the shuffle mode seems to not pic...

  • Music Fan
  • I have a playlist with 10,000 songs and use shuffle to listen to them. What I realized the past weeks is that the same songs are played over and over again - and not because I listen to this playlist...
  • 1290510252
  • Casual Listener
  • 146680 Views
  • 203 replies
  • 123 likes
  • 146680 Views
  • 203 replies
  • 123 likes

Solved!!Superuser Contribution Spotify Windows Desktop App very slow and lag continuous unsolved issue since 2022

I have tried everything, everything. Unless you have a new command prompt entry for me to make, I have tried it. This is a formal functionality failure report to hand to the devs, not an opportunity to say that I should clean install (which I have do...

  • Casual Listener
  • I have tried everything, everything. Unless you have a new command prompt entry for me to make, I have tried it.   This is a formal functionality failure report to hand to the devs, not an opp...
  • Skillenot
  • Visitor
  • 11739 Views
  • 16 replies
  • 7 likes
  • 11739 Views
  • 16 replies
  • 7 likes

Superuser Contribution Devices not syncing

PlanPremiumDeviceSamsung A52, HP laptop, Asus ComputerOperating SystemAndroid 13, Windows 10, Windows 11 My Question or IssueHi guys, I have an issue recently that my windows devices do not sync current music with other devices. It happened after I u...

  • Casual Listener
  •   Plan Premium Device Samsung A52, HP laptop, Asus Computer Operating System Android 13, Windows 10, Windows 11   My Question or Issue Hi guys, I have an issue recently that my win...
  • Eni
  • Moderator
  • 193 Views
  • 5 replies
  • 0 likes
  • 193 Views
  • 5 replies
  • 0 likes

Superuser Contribution smart shuffle stopped working

I like the Smart Shuffle option to add songs to my favorite playlist *while* listening to that playlist but it always stops working. Currently I can't get it to work at all--I toggle it on and off, I close and restart the app, I even tried uninstalli...

  • Casual Listener
  • I like the Smart Shuffle option to add songs to my favorite playlist *while* listening to that playlist but it always stops working. Currently I can't get it to work at all--I toggle it on and off, I...
  • CHolla89
  • Visitor
  • 9943 Views
  • 18 replies
  • 4 likes
  • 9943 Views
  • 18 replies
  • 4 likes

Spotify App won't play unless I start it with administrator rights

PlanFamilyCountryGermany DeviceDesktop PCOperating SystemWindows 10 My Question or IssueWhen I start the Spotify-App (either the one from the Windows Store or the regular one) and try to play songs I get the error "Spotify can't play this right now. ...

  • Regular
  • Plan Family Country Germany   Device Desktop PC Operating System Windows 10   My Question or Issue When I start the Spotify-App (either the one from the Windows Store or the regu...
  • hunt4spot_25
  • Casual Listener
  • 4855 Views
  • 15 replies
  • 4 likes
  • 4855 Views
  • 15 replies
  • 4 likes

Home page and friends activity are blank

Everything on my desktop app (Windows) are blank, except for my libraries on the left tab. That includes my profile, home page, and friend activity. I've tried to restart my device, interne connection, and even reinstalling it. But nothing works

  • Casual Listener
  • Everything on my desktop app (Windows) are blank, except for my libraries on the left tab. That includes my profile, home page, and friend activity. I've tried to restart my device, interne conne...
  • 154 Views
  • 0 replies
  • 1 likes
  • 154 Views
  • 0 replies
  • 1 likes

Superuser Contribution First second of song cut off

PlanPremiumCountryUSDeviceraider ge68hx 13vfOperating SystemWindows 11 My Question or IssueWhen a song starts, it is quiet for the first second and seems to fade in. Sometimes the first second is cut off entirely from the song. This started yesterday...

  • Casual Listener
  • Plan Premium Country US Device raider ge68hx 13vf Operating System Windows 11   My Question or Issue When a song starts, it is quiet for the first second and seems to fade in. Sometime...
  • dbolly
  • Regular
  • 412 Views
  • 6 replies
  • 1 likes
  • 412 Views
  • 6 replies
  • 1 likes

Superuser Contribution Unable to login into desktop app

The other day, all of a sudden, on my Spotify Windows App, all the tracks turned grey, and the same song kept playing in a loop. I thought it was an Internet issue and changed my network, but no change. I logged out and tried to log back in, but it d...

  • Visitor
  • The other day, all of a sudden, on my Spotify Windows App, all the tracks turned grey, and the same song kept playing in a loop. I thought it was an Internet issue and changed my network, but no chan...
  • Plant1342543
  • Visitor
  • 4420 Views
  • 20 replies
  • 5 likes
  • 4420 Views
  • 20 replies
  • 5 likes

Superuser Contribution Local files are only playing on the left headphone (Spotify app for Windows

Greetings. Songs on the Spotify site play fine on both sides of the headphones, but local .WAV files are only playing on the left side . . . no sound on the right side. These files play fine in stereo on both sides of the headphones using a different...

  • Casual Listener
  • Greetings. Songs on the Spotify site play fine on both sides of the headphones, but local .WAV files are only playing on the left side . . . no sound on the right side. These files play fine in ste...
  • Barclay61
  • Casual Listener
  • 207 Views
  • 4 replies
  • 0 likes
  • 207 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Volume control not working

Since about a week ago, i've had constant problems with the volume settings on spotify - at first, the songs randomly went on max volume for a few seconds, and then came back to normal, but now the volume slider completely stopped working. I can move...

  • Casual Listener
  • Since about a week ago, i've had constant problems with the volume settings on spotify - at first, the songs randomly went on max volume for a few seconds, and then came back to normal, but now the v...
  • Peppieplop
  • Casual Listener
  • 889 Views
  • 7 replies
  • 0 likes
  • 889 Views
  • 7 replies
  • 0 likes

Superuser Contribution "Couldn't find that playlist" keeps happening when I click on the Daily Wellness playlist

PlanPremiumCountryUSA DeviceLaptop (CHROME)Operating SystemWindows 10 My Question or IssueWhen I try to open the Daily Wellness podcast on the web player on Chrome, it keeps saying "Couldn't find that playlist.". It was working fine earlier this morn...

  • Regular
  • Plan Premium Country USA   Device Laptop (CHROME) Operating System Windows 10   My Question or Issue When I try to open the Daily Wellness podcast on the web player on Chrome, it...
  • SoundObserver
  • Casual Listener
  • 8143 Views
  • 21 replies
  • 2 likes
  • 8143 Views
  • 21 replies
  • 2 likes

Solved!!Superuser Contribution Spotify can't play this right now

PlanPremiumCountryNetherlands DeviceLenovo ThinkpadOperating SystemWindows 10 ProVersion 10.0.19044 Build 19044 My Question or IssueSince last tuesday 2023/07/18 I keep getting "Spotify can't play this right now" messages whenever I attempt to play a...

  • Casual Listener
  • Plan Premium Country Netherlands   Device Lenovo Thinkpad Operating System Windows 10 Pro Version 10.0.19044 Build 19044   My Question or Issue Since last tuesday 2023/07/18 I k...
  • benemaru
  • Visitor
  • 39198 Views
  • 28 replies
  • 1 likes
  • 39198 Views
  • 28 replies
  • 1 likes

Superuser Contribution lyrics not auto scrolling

so im using the app on my laptop and have a premium subscription in case that matters. My issue is that when im trying to view any song lyrics, the lyrics dont auto scroll and sync to the song, im not pressing any lyrics or any other buttons, just th...

  • Visitor
  • so im using the app on my laptop and have a premium subscription in case that matters. My issue is that when im trying to view any song lyrics, the lyrics dont auto scroll and sync to the song, im no...
  • PerryThePlatypus
  • Visitor
  • 22811 Views
  • 51 replies
  • 12 likes
  • 22811 Views
  • 51 replies
  • 12 likes

Superuser Contribution Prevent Spotify playing on another device than the one I am using

I do not want pressing "Play" on the Spotify Desktop app to ever start music playing on my phone. It's not even an intuitive best guess as to what should happen when I move between devices. I want control over this. I should be able to prevent this f...

  • Music Fan
  • I do not want pressing "Play" on the Spotify Desktop app to ever start music playing on my phone. It's not even an intuitive best guess as to what should happen when I move between devices. I want co...
  • Yordan
  • Moderator
  • 99 Views
  • 1 replies
  • 0 likes
  • Connect
    playback
  • 99 Views
  • 1 replies
  • 0 likes