Problem with removing current playing song from My playlist

[Noguri]

None of the below information is required. However, the more you provide the easier it will be for us to try and help.

Plan

Premium

Country

Slovakia

Device

Dell Inspiron

Operating System

Windows 10

My Question or Issue

Hello.

Those informations are not maybe inportant, which are mentioned abowe. I have a following problem.

I can't remove current played song from My playlist via 'now playing' context menu. I think, that It is very old issue and could be fixed. So, I must find this song and then remove It.

It'll be very easier to remove normally this song from current playing songs, not by this strange thing.

Note: item is on the context menu for removing song from this playlist, but It didn't work.

Please, could You look on It and fix It as soon, as possible?

Thank You.

Dear members, if You have same problem please, write here or give like to this post.

[Elena]

Hi @Noguri,

Thanks for posting in the Community!

Currently you can remove a song directly from the now playing bar, both on the mobile and the desktop apps. If this isn't the case for you, it'd b nice if you provide us with screenshots or a short screen recording of the situation, so we can advise you better! Also, let us know the type of Spotify app you're you using and its exact version number?

Hope this helps. Let us know how you get on.

[Noguri]

Hello.

At the first, I can't provide a screen recording. Nextly, I am using
newest version of Spotify.

Thank You for understanding.

Marco

[Mario]

Hey there Marco,

Thanks for your fast reply.

Could you then send us just some screenshots from the app where this happens (for example in the mobile/desktop apps or both)? It'd be great if you'd let us know the exact version number of the apps, so we're able to give you more precise advice.

In the meantime, you can also try to do a clean reinstall, which is a a bit more thorough than a normal reinstall, and it usually helps to fix situations like this one.

Hope this helps. We'll be keeping an eye out for your answer, thanks!

[Noguri]

Hello.

I have done both reinstallations on desktop and My mobile, due to
problem with slow playing and revinding, about which I have written
weeks ago.

Also, In My mobile (I am using Android) It isn't option 'remove from
playlist"' in now playing menu. Same is in the web browser on My computer.

But, on the desktop app It is still here.

[Eni]

Hi there @Noguri, 

Thanks for the clarification and sorry for the confusion. 

At the moment, you can only remove songs directly from the "Now playing view" in the desktop app. In order to remove songs in the web player or in the mobile app, you need to open the playlist, and from the list of songs, click on the 3 dots next to the song you want to remove and choose the Remove from this playlist option. 

We appreciate you taking the time to share your feedback with us and will make sure to pass it onto the right team, as we always strive to improve your experience.

If you need help with anything else, just let us know.

Cheers!

[Noguri · Accepted solution]

Hello.

Now I can remove without any problem songs from playlists via now
playing. Now this item finally works again.

Big thanks to You.

Best regards

Marco Oros

[Ver]

Hey @Noguri,

Thanks for keeping us posted 🙂

Glad to hear that it worked out and the app is behaving as expected again.

The Community is here for you if there's anything else!