Spotify volume won't change

[Singularity0880]

Plan

Premium

Country

France

Device

PC

Operating System

window 11

My Question or Issue

When i am using the app on my computer i can't change the audio volume i can't lower it or raise it in any way. I have already try to reinstall the app but it doesn't work.

Thanks for your help

[Yordan]

Hey there, @Singularity0880,

Welcome to the Spotify Community!

Is it the app's volume slider that's not working or Windows'? Perhaps both?

Are you hearing any audio? If not, it's worth checking if Spotify has been muted accidentally in the Windows Volume Mixer. Also, make sure that the correct output device is set for the Spotify app, and that the sample rate is set to anywhere between 44.1 kHz and 192 kHz. There's a detailed guide on how to do that here.

Something else you can do is disable the communication settings, as well as Exclusive Mode and audio enhancements in Windows:

Spoiler

1. Go to Start > Settings > System > Sound > Sound Control Panel, switch to the Communications tab and set "When Windows detects communications activity" to Do nothing.
2. Head back to the Playback tab, then right-click your audio output device and select Properties. In the new window that pops up, switch to the Advanced tab and untick "Exclusive Mode" + "Enable audio enhancements".

Lastly, I'd recommend making sure you're running the latest sound driver updates for your device.

Hope this helps! Let us know how it goes 👍

[#3]

The sliding bar and the Mute button do not affect the volume; even when using the Windows volume mixer, the volume will not change.

[Iman_chat]

Thank you Yordan i had the same issue than Singularity0880, disabling comm settings, exclusive mode and audio enhancements solved it. Have a nice day ♥

[MrEnderSoul06]

Plan:free

Free/Premium

Country:Romania

Device:

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System: Windows 10

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue:i cant change the volume on the music its staying on full volume and how much i try to change it i tried to reinstall the app and didnt work