Spotify will go Max Volume upon star or switching to bluetooth on Windows 10

[torolatorre]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Since today whenever i switch to bluetooth speaker or bluetooth headphone or pc speaker the volume will go to max on the app, while the volume bar will remain at the current position, if volume is change in the app it will work normally again. if i tun off bluetooth headphone the usb headphone will go max volume when bluetooth headphone is re connected volume will raise again, this will happen over n over.

Closing/restarting app have the same problem

i tried a re installation but it didn't help

clear cache didn't work

[MateusM]

Hi there @torolatorre! Thanks for posting in the Community! 🌟

I understand you already tried reinstalling the app, however, I'd like to suggest a clean reinstall as this is more thorough than a regular one and can be helpful in getting rid of any cache that might be causing trouble.

You can do that by following these steps.

Keep me posted on how this goes.
/Mateus

[OniEnigma]

This did not work for me when I tried it! I think it might just be a spotify issue in general.

[DG_HAVOC]

can confirm, full-wipe/clean reinstall steps didn't work, having same issue.

switching between usb headset output and my 3.5mm jack speaker output will reset spotify's volume to acting as if it were set to the absolute maximum (both when the app on my phone is open and closed) until manually clicking into the volume slider to re-set the value.

clearing the cache didn't help, nor did the clean reinstall. this started no more than 5 days ago by my recollection.

i haven't tested on a free account, but it does happen on premium

[BrotherWildness]

I'm having the same issue with the desktop app, when I first select a playlist or album the volume goes to max until I adjust the volume slider.

I've tried clearing the cache and I've performed a clean install from both the website download and from the microsoft store but neither install helped.
Happens with both bluetooth headphones and 3.5mm jack.

Windows 11 Version 10.0.22631 Build 22631

Spotify app version Spotify for Windows (64 bit) 1.2.47.364.gf06e5cee

[MateusM]

Thank you for all the reports and for sharing more details folks! 

@torolatorre @BrotherWildness @DG_HAVOC @OniEnigma

There’s another thread on this issue where I’d recommend sharing your report. This way, the right team can look into it more closely. Adding your report there will help them gather all the relevant information for a proper investigation.

Hope this helps. We'll be here if you need something else.
/Mateus