Spotify won't play the selected song

[Reload050]

Hi guys,

For now 1 week, I cannot choose a song on a saved album, Spotify will just play another one, I have to scroll to the next and next and next to find the one I wanted. 

It's not happening on my playlists, just the saved albums. I just can't play the song I want, Spotify is playing another one randomly from the same saved album..

(Working fine on the mobile app)

Any solutions ?

[Maria_B]

Hey @Reload050!

Welcome to the Spotify Community.

Let's try a deep reinstallation to get this fixed. Just follow these steps:

• Log out of Spotify and then close the program.
• Uninstall 
• Browse to the cache and delete everything inside the folder. The default location should be:

C:\Users\%Username%\AppData\Local\Spotify\Storage 

• Delete also the folder:

C:\Users\%Username%\AppData\Local\Spotify\Users\<random numbers-user>\

There is a folder for each profile that has been logged into Spotify on that computer account. 

• Restart your PC.

• Reinstall the app from here: http://download.spotify.com/Spotify%20Installer.exe.

Let us know how it goes.