Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Rim4
  • Gig Goer
  • 73354 Views
  • 79 replies
  • 27 likes
  • 73354 Views
  • 79 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Pansauce
  • Casual Listener
  • 88516 Views
  • 283 replies
  • 22 likes
  • 88516 Views
  • 283 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6363 Views
  • 1 replies
  • 6 likes
  • 6363 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 146820 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 146820 Views
  • 0 replies
  • 26 likes

Not remembering history

Spotify Windows is not remembering my history. Instead, everytime I open it in Windows, the same song keeps appearing as the last song that I played. This is some kind of bug

  • Roadie
  • Spotify Windows is not remembering my history. Instead, everytime I open it in Windows, the same song keeps appearing as the last song that I played. This is some kind of bug
  • 236 Views
  • 0 replies
  • 1 likes
  • Windows
  • 236 Views
  • 0 replies
  • 1 likes

Consistently documenting keyboard shortcuts, Ctrl+Shift+C copy Spotify URI

There's a hint popup about using Ctrl+Shift+C to copy a Spotify URI to the keyboard, but this isn't mentioned anywhere else in the UI (eg. the obvious choice of it being a window menu selection). Help "keyboard shortcuts" gives a list (https://suppor...

  • Regular
  • There's a hint popup about using Ctrl+Shift+C to copy a Spotify URI to the keyboard, but this isn't mentioned anywhere else in the UI (eg. the obvious choice of it being a window menu selection). &n...
  • 315 Views
  • 0 replies
  • 1 likes
  • Windows
  • 315 Views
  • 0 replies
  • 1 likes

Superuser Contribution Problem Local Files

Hi, everyone I'm having a problem with the music that I have in my local files.I have like 1000 songs in my local sources (sources that I specified in Spotify app) but my local files view only shows like 700.I checked that my files were mp3 (the most...

  • Casual Listener
  • Hi, everyone 🙂 I'm having a problem with the music that I have in my local files. I have like 1000 songs in my local sources (sources that I specified in Spotify app)  but my local files...
  • 1283115001
  • Casual Listener
  • 318 Views
  • 2 replies
  • 0 likes
  • Windows
  • 318 Views
  • 2 replies
  • 0 likes

Superuser Contribution sound quality

do you apreciate any change of sound quality enabling and disabling the switch of streaming in high quality in preferences?

  • Newbie
  • do you apreciate any change of sound quality enabling and disabling the switch of streaming in high quality in preferences?
  • Maria_B
  • Moderator
  • 288 Views
  • 1 replies
  • 0 likes
  • Windows
  • 288 Views
  • 1 replies
  • 0 likes

Superuser Contribution Desktop player says offline, won't play. (but I'm connected)

Hello... I use premium... the player on my desktop is saying it's offline and will not play. But I'm connected and the internet is working fine. I'm listening now on the web player. Any help/reasons would be great! Already restarted and reinstalled.....

  • Casual Listener
  • Hello...   I use premium... the player on my desktop is saying it's offline and will not play. But I'm connected and the internet is working fine. I'm listening now on the web player. 😞 ...
  • Maria_B
  • Moderator
  • 394 Views
  • 1 replies
  • 0 likes
  • Windows
  • 394 Views
  • 1 replies
  • 0 likes

[desktop] reducing the size of the thumbnails while making a search?

Hi !When i run a search of playlists or albums in the windows desktop app, the thumbnails are displayed very large despite the fact I zoomed out 2 times :Previously, they were displayed smaller and the browsing between a list of 10 or 20 playlists/al...

spotify_bug2.JPG
  • Roadie
  • Hi ! When i run a search of playlists or albums in the windows desktop app, the thumbnails are displayed very large despite the fact I zoomed out 2 times : Previously, they were displayed small...
  • 448 Views
  • 0 replies
  • 1 likes
  • Windows
  • 448 Views
  • 0 replies
  • 1 likes

keine songs am PC verfügbar

Ich habe mir die app am PC heruntergeladen und es sind leider keine songs verfügbar warum?

  • Newbie
  • Ich habe mir die app am PC heruntergeladen und es sind leider keine songs verfügbar  warum?
  • 180 Views
  • 0 replies
  • 0 likes
  • Windows
  • 180 Views
  • 0 replies
  • 0 likes

PC playlist songs not ALL available on mobile

Howdy, I have checked the download box for one of my playlists filled with my local files, I believe that worked fine.The issue i am having is that not all of those local file songs downloaded are available for streaming on my mobile app, most of the...

  • Newbie
  • Howdy,   I have checked the download box for one of my playlists filled with my local files, I believe that worked fine. The issue i am having is that not all of those local file songs downlo...
  • 201 Views
  • 0 replies
  • 0 likes
  • Windows
  • 201 Views
  • 0 replies
  • 0 likes

Solved!! Sharing to Facebook

I seem to not be able to share to Facebook what I am playing. I used to be very easy: just click on Share in the "..." area and there it goes. Recenlty it seems Spotify has changed the interface and when you click on Share, up pops a social media pic...

  • Casual Listener
  • I seem to not be able to share to Facebook what I am playing. I used to be very easy: just click on Share in the "..." area and there it goes.  Recenlty it seems Spotify has changed the interfac...
  • MattSuda
  • Spotify Star
  • 1913 Views
  • 3 replies
  • 0 likes
  • Windows
  • 1913 Views
  • 3 replies
  • 0 likes

Solved!! Can't share

I was until now able to share an idividual song to facebook by right clicking on the song which opened a box from which I selected facebook and it was shared, wonderful. Now when I right click the song It opens up a box that says share link to clipbo...

  • Regular
  •  I was until now able to share an idividual song to facebook by right clicking on the song which opened a box from which I selected facebook and it was shared, wonderful. Now when I right click ...
  • MattSuda
  • Spotify Star
  • 17427 Views
  • 12 replies
  • 0 likes
  • Windows
  • 17427 Views
  • 12 replies
  • 0 likes

Does not play new song if song is removed after start

Basically:Start/restart Spotify. It has song A selected from last playlist (top song in my case). I listen to A and decide to remove it. B is now top song on it's place. A is still playing. I try to play B instead but pressing play/stop only affects ...

  • Casual Listener
  • Basically: Start/restart Spotify. It has song A selected from last playlist (top song in my case). I listen to A and decide to remove it. B is now top song on it's place. A is still playing. I try t...
  • kushzei
  • Casual Listener
  • 329 Views
  • 1 replies
  • 0 likes
  • Windows
  • 329 Views
  • 1 replies
  • 0 likes

Friend feed not showing my friends

I previously had a problem where my Friend Feed didn't load at all and today Spotify Support helped me to change to account where Friend Feed was working just fine at the start. I'm using Facebook linked profile and I think this new problem started a...

  • Newbie
  • I previously had a problem where my Friend Feed didn't load at all and today Spotify Support helped me to change to account where Friend Feed was working just fine at the start. I'm using Facebook li...
  • 318 Views
  • 0 replies
  • 1 likes
  • Windows
  • 318 Views
  • 0 replies
  • 1 likes

Start playing music on desktop app, then randomly will play from phone instead.

As the lengthy title states, the Spotify player is behaving strangely. I start playing music on my desktop computer (Windows 7). Then, randomly, it'll start playing the music on my android phone (Nougat)! Sometimes it'll play from both computer and p...

  • Regular
  • As the lengthy title states, the Spotify player is behaving strangely. I start playing music on my desktop computer (Windows 7). Then, randomly, it'll start playing the music on my android phone (Nou...
  • 219 Views
  • 0 replies
  • 1 likes
  • Windows
  • 219 Views
  • 0 replies
  • 1 likes

2 issues

First issue is that nobody can find my account on spotify or any of my playlists. Second issue is that when I close out of Spotify the border remains. sometimes when I click on things in the app nothing happens i have to click on them multiple times....

  • Newbie
  • First issue is that nobody can find my account on spotify or any of my playlists.  Second issue is that when I close out of Spotify the border remains. sometimes when I click on things in the a...
  • Sebasty
  • Community Legend
  • 246 Views
  • 1 replies
  • 0 likes
  • Windows
  • 246 Views
  • 1 replies
  • 0 likes

Superuser Contribution Danish s*x toy ad on Spotify!?

Dear Spotify, Don't distribute s*x toy ads, not even if the account's age is 18+. I don't need to explain why. Just remove them.(The specific ad I'm talking about is from "Orion-erotik") Thanks in advance.Simon.

  • Regular
  • Dear Spotify,   Don't distribute s*x toy ads, not even if the account's age is 18+.  I don't need to explain why. Just remove them. (The specific ad I'm talking about is from "Orion-ero...
  • Erika
  • Roadie
  • 724 Views
  • 8 replies
  • 0 likes
  • Windows
  • 724 Views
  • 8 replies
  • 0 likes

deleting & hiding local files

how do you delete local files from a source you opened and can you hide songs from local files while showing others from another source

  • Casual Listener
  • how do you delete local files from a source you opened and can you hide songs from local files while showing others from another source
  • 276 Views
  • 0 replies
  • 0 likes
  • Windows
  • 276 Views
  • 0 replies
  • 0 likes

Re: Inbox and messages

Haha, thats funny, decided to take a look in here once again and found your message right on the bottom. turns out that the comment was made by ME. I just tried to access it via my profile and got a "The message you are trying to access is not availa...

  • Music Fan
  • Haha, thats funny, decided to take a look in here once again and found your message right on the bottom. turns out that the comment was made by ME.   I just tried to access it via my profile a...
  • 329 Views
  • 0 replies
  • 3 likes
  • 329 Views
  • 0 replies
  • 3 likes

Re: Inbox and messages

As far as I know Deezer is the only one that has anything social. I had just left Deezer because they really hadn't done any other development on social in the 1+ year I was there and swithed to a family subscription on Spotify for about a week when ...

  • Music Fan
  • As far as I know Deezer is the only one that has anything social. I had just left Deezer because they really hadn't done any other development on social in the 1+ year I was there and swithed to&nbsp...
  • 322 Views
  • 0 replies
  • 5 likes
  • 322 Views
  • 0 replies
  • 5 likes

Re: Inbox and messages

I made a screenshot of the deleted message:

  • Regular
  • I made a screenshot of the deleted message:
  • 4187 Views
  • 0 replies
  • 16 likes
  • 4187 Views
  • 0 replies
  • 16 likes

Re: Inbox and messages

@ luceiia So I didn't imagine they'd deleted that comment!Spotify - as removing social features is such a leap forward for your product, why do you fear competitors that still have such a laughably old-fashioned function?

  • Roadie
  • @ luceiia So I didn't imagine they'd deleted that comment! Spotify - as removing social features is such a leap forward for your product, why do you fear competitors that still have such a laughably...
  • 103 Views
  • 0 replies
  • 2 likes
  • 103 Views
  • 0 replies
  • 2 likes