Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

What is Spotify doing with my mp4 files?

What is Spotify doing with my mp4 files?

 

Plan

Premium

Country

 

Device

PC

Operating System

Windows 11

 

My Question or Issue


What is spotify doing with my mp4 files? I was trying to move some of them. Windows didn't allow. I checked with an unlocker app and saw that spotify was using one of the files. I quit Spotify then I was able to move them.

Can someone explain this to me?

Reply
2 Replies

Hello @kh3ldar, welcome to the Spotify Community! 🎵

 

Based on your description, I believe the local files feature might be using those MP4 files. When you close the app, it releases the access to those files, allowing you to move them.

 

Could you please check this article about Local Files and confirm if the local files setting is using the folder where these files reside?

 

I hope this helps. 🙂

AmayySpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Hello, thank you for your reply. I've verified that local files features is disabled. App still trying to access my files.

Suggested posts