Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • notworking117
  • Casual Listener
  • 82385 Views
  • 81 replies
  • 27 likes
  • 82385 Views
  • 81 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Lanciano007
  • Gig Goer
  • 95259 Views
  • 289 replies
  • 22 likes
  • 95259 Views
  • 289 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6772 Views
  • 1 replies
  • 6 likes
  • 6772 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 147450 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 147450 Views
  • 0 replies
  • 26 likes

I think my account is not receiving any updates.

PlanPremiumCountryTurkeyDevicePCOperating SystemWindow 11, Android 10My Question or IssueI am not receiving any updates on Spotify, and I see that some features have been removed. I used the new interface for two days and then reverted to the old int...

  • Regular
  • Plan Premium Country Turkey Device PC Operating System Window 11, Android 10 My Question or Issue I am not receiving any updates on Spotify, and I see that some features have been removed. I...
  • kaworu_bloodpaw
  • Roadie
  • 310 Views
  • 1 replies
  • 0 likes
  • accound
    Theme
  • 310 Views
  • 1 replies
  • 0 likes

Superuser Contribution song lyrics do not synchronize

PlanFreeCountryEcOperating SystemWindows 11My Question or Issueif the "friends activity" bar is not present on the screen, the lyrics are no longer synchronized.Recent problem after last update

  • Visitor
  • Plan Free Country Ec Operating System Windows 11 My Question or Issue if the "friends activity" bar is not present on the screen, the lyrics are no longer synchronized. Recent problem after l...
  • Alex
  • Spotify Legend
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

Solved!! glitchy audio

Idk why this started but idk if it was an emulator i downloaded on my HP labtop, after using it, i noticed the glitchy audio and tried everything from uninstalling the emulator, uninstalling and clean reinstalling spotify, updating sound drivers, unp...

  • Music Fan
  • Idk why this started but idk if it was an emulator i downloaded on my HP labtop, after using it, i noticed the glitchy audio and tried everything from uninstalling the emulator, uninstalling and clea...
  • blacksnake4276
  • Music Fan
  • 12135 Views
  • 12 replies
  • 1 likes
  • 12135 Views
  • 12 replies
  • 1 likes

Superuser Contribution Spotify does not launch on my Windows 10 laptop

Hello,I'm no longer able to launch Spotify on my Windows laptop. Re-installing the app and cleaning my hard-drive did not resolve the issue. The Event Viewer adds the following entry after trying to launch Spotify: Faulting application name: Spotify....

  • Casual Listener
  • Hello, I'm no longer able to launch Spotify on my Windows laptop. Re-installing the app and cleaning my hard-drive did not resolve the issue. The Event Viewer adds the following entry after trying t...
  • ata6502
  • Casual Listener
  • 1119 Views
  • 4 replies
  • 1 likes
  • 1119 Views
  • 4 replies
  • 1 likes

Spotify is preventing Windows from sleeping

PlanPremiumCountryUnited StatesDeviceDesktop, iPhone 11 Pro Max, Macbook Air, Roku w/ SpotifyOperating SystemWindows 10 My Question or IssueWhen playing Spotify on another device, my Desktop will no longer sleep due to Spotify claiming there is "Back...

  • Casual Listener
  • Plan Premium Country United States Device Desktop, iPhone 11 Pro Max, Macbook Air, Roku w/ Spotify Operating System Windows 10   My Question or Issue When playing Spotify on another de...
  • Jofuso
  • Regular
  • 4961 Views
  • 4 replies
  • 2 likes
  • prevent
    sleep
  • 4961 Views
  • 4 replies
  • 2 likes

Can't play any song in Spotify from my Windows Desktop machine

PlanPremiumDevice(Desktop Computer)Operating System(Windows 11) My Question or IssueI get the following error whenever I try to play any song from the Spotify desktop app on Windows 11. See attached screenshot. I have tried uninstalling and reinstall...

  • Newbie
  • Plan Premium Device (Desktop Computer) Operating System (Windows 11)   My Question or Issue I get the following error whenever I try to play any song from the Spotify desktop ap...
  • kaworu_bloodpaw
  • Roadie
  • 431 Views
  • 1 replies
  • 0 likes
  • 431 Views
  • 1 replies
  • 0 likes

change a music via the task barr on windows

Hello when i am on the web page and i want to change a music without to go on the application i haven't the fonctionality for change a music quikly Thanks

  • Visitor
  • Hello when i am on the web page and i want to change a music without to go on the application i haven't the fonctionality for change a music quikly   Thanks
  • kaworu_bloodpaw
  • Roadie
  • 448 Views
  • 2 replies
  • 1 likes
  • 448 Views
  • 2 replies
  • 1 likes

Solved!! How to get this spotify layout?

I had this spotify layout where my library would be visible on left, the song icon enlarged and the current playlist playing on my left. I have an image of it too but it does not let me post an image of it. this happened on desktop and i really like ...

  • Newbie
  • I had this spotify layout where my library would be visible on left, the song icon enlarged and the current playlist playing on my left. I have an image of it too but it does not let me post an image...
  • MattSuda
  • Spotify Star
  • 1985 Views
  • 2 replies
  • 1 likes
  • 1985 Views
  • 2 replies
  • 1 likes

[Desktop] Ability to adjust album artwork size

Since the latest update changing the general layout of the Desktop app, we do not have the ability anymore to resize the album artwork to our liking by pulling it from the sides. It makes it hard to really appreciate the artwork on certain screen siz...

  • Newbie
  • Since the latest update changing the general layout of the Desktop app, we do not have the ability anymore to resize the album artwork to our liking by pulling it from the sides. It makes it hard to ...
  • MattSuda
  • Spotify Star
  • 3128 Views
  • 1 replies
  • 12 likes
  • 3128 Views
  • 1 replies
  • 12 likes

Superuser Contribution Windows Desktop Full Screen

PlanPremiumCountryUKDeviceHP LaptopOperating SystemWindows 10 My Question or IssueA while ago, when going into full screen mode in Windows, this was changed from the album cover, to the artists picture/profile or whatever.I did not agree with this, b...

  • Gig Goer
  • Plan Premium Country UK Device HP Laptop Operating System Windows 10   My Question or Issue A while ago, when going into full screen mode in Windows, this was changed from the album co...
  • Prague
  • Community Legend
  • 2086 Views
  • 1 replies
  • 1 likes
  • 2086 Views
  • 1 replies
  • 1 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • Spotify is introducing a new Your Library sidebar in the desktop app and Web Player.   The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if ...
  • MattSuda
  • Spotify Star
  • 6772 Views
  • 1 replies
  • 6 likes
  • 6772 Views
  • 1 replies
  • 6 likes

Solved!! Não consigo alterar a capa de uma playlist

Olá! Estou tentando alterar a imagem de capa de algumas playlists, porém não funciona. Retorna o erro "Falha ao tentar carregar a imagem. Tente de novo." Já tentei alterar a imagem, diminuir a qualidade mas nada está funcionando. Não encontrei nenhum...

  • Casual Listener
  • Olá!   Estou tentando alterar a imagem de capa de algumas playlists, porém não funciona. Retorna o erro "Falha ao tentar carregar a imagem. Tente de novo."   Já tentei alterar a imagem,...
  • nrbnicolaz
  • Visitor
  • 14436 Views
  • 14 replies
  • 0 likes
  • 14436 Views
  • 14 replies
  • 0 likes

Solved!!Superuser Contribution Song won't play after Advertisement.

PlanFreeCountry DevicePersonal computer.Intel i7-7700k, GTX 1080 TiOperating SystemWindows 10 My IssueAfter a sequence of ad's the next song in the album or playlist will not play. If you go to click on it a blue box at the top of the screen appears ...

  • Casual Listener
  • Plan Free Country   Device Personal computer. Intel i7-7700k, GTX 1080 Ti Operating System Windows 10   My Issue After a sequence of ad's the next song in the album or playlist w...
  • AlejaR
  • Moderator
  • 2875 Views
  • 8 replies
  • 1 likes
  • 2875 Views
  • 8 replies
  • 1 likes

How can I remove forever the new useless Now Playing View trash?

We just got another problem with the windows client. Now for some weird reason we get a hideous "Now Playing View" thing that closes our friend activity every time a new track starts. It's really stupid, and I can't even understand what's that trash ...

  • Roadie
  • We just got another problem with the windows client. Now for some weird reason we get a hideous "Now Playing View" thing that closes our friend activity every time a new track starts. It's really stu...
  • ben0012
  • Newbie
  • 633 Views
  • 1 replies
  • 0 likes
  • Now Playing View
  • 633 Views
  • 1 replies
  • 0 likes

New Folders don't appear in the new version

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueAny new folders I create don't show up since the update, I see that a folder has been created because the number of folders goes up but the folders can't be se...

  • Music Fan
  • Plan Premium Country United States Device Desktop Operating System Windows 10   My Question or Issue Any new folders I create don't show up since the update, I see that a folder has be...
  • gimpboy76
  • Music Fan
  • 438 Views
  • 1 replies
  • 0 likes
  • 438 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows app won't play music

This has been ongoing for a week now. I've uninstalled and reinstalled the app on Windows 11 multiple times. It will play music normally for a few days and then suddenly won't play any songs. Warning message is just "Spotify can't play this content r...

  • Visitor
  • This has been ongoing for a week now. I've uninstalled and reinstalled the app on Windows 11 multiple times. It will play music normally for a few days and then suddenly won't play any songs. Warning...
  • AlejaR
  • Moderator
  • 317 Views
  • 2 replies
  • 1 likes
  • 317 Views
  • 2 replies
  • 1 likes

Solved!! When I spam shuffle it just shows the same list of songs each time

I used to always click shuffle a few times until I got a nice queue of songs. However now that smart shuffle has been implemented, each time I click shuffle it toggles between how my playlist lists the song and a random shuffled list that never chang...

  • Casual Listener
  • I used to always click shuffle a few times until I got a nice queue of songs. However now that smart shuffle has been implemented, each time I click shuffle it toggles between how my playlist lists t...
  • -Pati
  • Casual Listener
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

Superuser Contribution Correct alphabetic playlist order (new interface 2023)

Hi,I just noticed that my maps starting with Swedish "Ö" is sorted before "P" and not in the bottom of my playlist. I'm guessing diacritical letters isn't interpreted correctly. I've tested it with both playlist, playlist folders and playlists inside...

  • Casual Listener
  • Hi, I just noticed that my maps starting with Swedish "Ö" is sorted before "P" and not in the bottom of my playlist. I'm guessing diacritical letters isn't interpreted correctly. I've tested it wit...
  • Lyubka
  • Moderator
  • 2682 Views
  • 1 replies
  • 0 likes
  • 2682 Views
  • 1 replies
  • 0 likes

Spotify stops responding

PlanPremiumCountrySwedenDevicepcOperating Systemwindows 11 My Question or Issue Sometimes when i try to switch song spotify stops responding. If close the app and reopen it i get "the spotify application is not responding" All i can do is open up the...

  • Regular
  • Plan Premium Country Sweden Device pc Operating System windows 11   My Question or Issue   Sometimes when i try to switch song spotify stops responding. If  close the app an...
  • Prague
  • Community Legend
  • 393 Views
  • 3 replies
  • 1 likes
  • 393 Views
  • 3 replies
  • 1 likes

[premium version][windows] I can't click any song.

Even if i go through my liked ones, or when I search for new song. I can't by clicking on the green play button or also when I click on the title directly. I already unlog and reloged myself, deleted and redownloaded the app but nothing helped. You'r...

  • Visitor
  • Even if i go through my liked ones, or when I search for new song. I can't by clicking on the green play button or also when I click on the title directly. I already unlog and reloged myself, deleted...
  • Prague
  • Community Legend
  • 266 Views
  • 1 replies
  • 1 likes
  • 266 Views
  • 1 replies
  • 1 likes