Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Rim4
  • Gig Goer
  • 77012 Views
  • 79 replies
  • 27 likes
  • 77012 Views
  • 79 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • perpends
  • Casual Listener
  • 90874 Views
  • 287 replies
  • 22 likes
  • 90874 Views
  • 287 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6519 Views
  • 1 replies
  • 6 likes
  • 6519 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 147085 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 147085 Views
  • 0 replies
  • 26 likes

Browse / Discover not updating

PlanPremiumCountry ItalyOperating SystemWindows 10 My Question or Issue Since many days now all the section Browse/Discover does not update. Top recommendations for you and all suggestions are the same since more than one week. My current Spotify Pre...

  • Gig Goer
  • Plan Premium Country  Italy Operating System Windows 10   My Question or Issue  Since many days now all the section Browse/Discover does not update. Top recommendations for you...
  • Headover
  • Music Fan
  • 1863 Views
  • 18 replies
  • 8 likes
  • 1863 Views
  • 18 replies
  • 8 likes

Spotify won't play songs, and doesn't display album covers

PlanPremiumCountryHungaryDeviceDesktopOperating SystemWindows 10 My Question or IssueSpotify doesn't do anything. It won't play any audio, display album arts and it's also very slow. I tried reinstalling it but that didn't work. I'd appreciate any he...

  • Newbie
  • Plan Premium Country Hungary Device Desktop Operating System Windows 10   My Question or Issue Spotify doesn't do anything. It won't play any audio, display album arts and it's also ve...
  • 352 Views
  • 0 replies
  • 1 likes
  • 352 Views
  • 0 replies
  • 1 likes

Only saved songs or songs in playlists playing

PlanFreeCountry UKDeviceHP laptopOperating SystemWindows 10 My Question or IssueAny song not in one of my playlists or that I have explicitly saved will play. Instead the album art comes up as black (sometimes appears if I have saved other songs in t...

  • Casual Listener
  • Plan Free Country UK Device HP laptop Operating System Windows 10   My Question or Issue Any song not in one of my playlists or that I have explicitly saved will play. Instead the alb...
  • 264 Views
  • 0 replies
  • 0 likes
  • 264 Views
  • 0 replies
  • 0 likes

Skip Duplicates feature not working properly

PlanPremiumCountryUSDevicedesktop PCOperating SystemWindows 10 (latest updates)My Question or IssueI have been maintaining several playlists of recent tracks from JQBX rooms. I normally load up the desktop client, go to the recent playlist capture an...

  • Music Fan
  • Plan Premium Country US Device desktop PC Operating System Windows 10 (latest updates) My Question or Issue I have been maintaining several playlists of recent tracks from JQBX rooms.  ...
  • 484 Views
  • 0 replies
  • 3 likes
  • 484 Views
  • 0 replies
  • 3 likes

Solved!! Can't search for facebook friends

PlanPremiumCountryArgentinaDevice(PC/Mobile)Operating System(Windows 10/Android Oreo) My Question or IssueI cant' search for facebook friends. I see the following error: LO SENTIMOS, PERO NO HEMOS PODIDO CARGAR LA SECCIÓN AMIGOS PARA TI.

  • Casual Listener
  • Plan Premium Country Argentina Device (PC/Mobile) Operating System (Windows 10/Android Oreo)   My Question or Issue I cant' search for facebook friends. I see the following error:&nbsp...
  • leagq
  • Casual Listener
  • 1358 Views
  • 2 replies
  • 1 likes
  • 1358 Views
  • 2 replies
  • 1 likes

Superuser Contribution Volume slider won't work

PlanPremiumCountryUSADeviceDell Latitude E7450Operating SystemWindows 8.1 Enterprise My Question or IssueAs others have posted, my volume slider (and song location slider) do not work. I have properly uninstalled/reinstalled twice, and I have toggled...

  • Newbie
  • Plan Premium Country USA Device Dell Latitude E7450 Operating System Windows 8.1 Enterprise   My Question or Issue As others have posted, my volume slider (and song location slider) do...
  • Katerina
  • Spotify Legend
  • 2450 Views
  • 1 replies
  • 1 likes
  • Volume Control
  • 2450 Views
  • 1 replies
  • 1 likes

Solved!! Crashing right as it opens

PlanPremiumCountryUSADeviceWindows DesktopOperating SystemWindows 10 Pro My Question or IssueIve been a premium member for about 6 years ive lost accounts and other stuff... but let me ask why is my spotify crashing every time it opens since the new ...

  • Casual Listener
  • Plan Premium Country USA Device Windows Desktop Operating System Windows 10 Pro   My Question or Issue Ive been a premium member for about 6 years ive lost accounts and other stuff... ...
  • ListenToGlobal
  • Composer
  • 1571 Views
  • 3 replies
  • 0 likes
  • 1571 Views
  • 3 replies
  • 0 likes

probleme de lancement

PlanfreeCountryFranceDevicePCOperating SystemWin 7Bonjour, je lance ce thread car depuis quelque jours j'ai un drole de probleme avec spotify sur mon ordinateur. Spotify refuse carrément de se lancer, quand je clique dessus, dans le gestionnaire des ...

  • Casual Listener
  • Plan free Country France Device PC Operating System Win 7 Bonjour, je lance ce thread car depuis quelque jours j'ai un drole de probleme avec spotify sur mon ordinateur. Spotify refuse carrém...
  • Bittencourt
  • Spotify Star
  • 875 Views
  • 3 replies
  • 0 likes
  • 875 Views
  • 3 replies
  • 0 likes

Solved!! Alphabetizing "THE"

Am I mistaken or did Spotify just make every artist name beginning with THE alphabetized by the word THE, instead of the first letter after "the"? If so, what's the logic there? Or is it only me who cares about such things?

  • Regular
  • Am I mistaken or did Spotify just make every artist name beginning with THE alphabetized by the word THE, instead of the first letter after "the"? If so, what's the logic there? Or is it only me who ...
  • lubos
  • Roadie
  • 2140 Views
  • 7 replies
  • 0 likes
  • 2140 Views
  • 7 replies
  • 0 likes

[Desktop][Music] Each Song Stops Playing After 6 Seconds

I'm a premium user, and each time I try to play a song on my desktop, the song will play for 6 or 7 seconds before it pauses and I recieve a "cant play this song right now" message in the app. I try to play on the web player from the same computer bu...

  • Newbie
  • I'm a premium user, and each time I try to play a song on my desktop, the song will play for 6 or 7 seconds before it pauses and I recieve a "cant play this song right now" message in the app. I try ...
  • 773 Views
  • 0 replies
  • 0 likes
  • Desktop
    music
  • 773 Views
  • 0 replies
  • 0 likes

Spotify won't download songs

On my PC, Spotify will no longer download songs. It's been working fine for months on this PC, but now it's stuck on track 1, and never gets further - Downloading 1 of XX (see snapshot below). This happens independently of which playlist I try to dow...

Snip.PNG
  • Newbie
  • On my PC, Spotify will no longer download songs. It's been working fine for months on this PC, but now it's stuck on track 1, and never gets further - Downloading 1 of XX (see snapshot below). T...
  • Jᴀᴄᴋ
  • Roadie
  • 1232 Views
  • 1 replies
  • 0 likes
  • 1232 Views
  • 1 replies
  • 0 likes

Spotify looks like it's offline on windows

PlanFreeCountryHungaryDeviceROG GL753VEOperating SystemWindows 10 My Question or IssueI can open the desktop program, but it looks like it's offline while i have fine internet connection. www.spotify.com is working but www.open.spotify.com says "the ...

  • Casual Listener
  • Plan Free Country Hungary Device ROG GL753VE Operating System Windows 10   My Question or Issue I can open the desktop program, but it looks like it's offline while i have fine in...
  • 641 Views
  • 0 replies
  • 0 likes
  • not working
  • 641 Views
  • 0 replies
  • 0 likes

Discord Local Files Won't Show Up

FreeUnited StatesWindows 10 When I played local files on my Spotify, others could always see what I was listening to on discord. But today it stopped working. Others can no longer see what I'm listening to on discord. They made an update that allowed...

  • Regular
  • Free United States Windows 10  When I played local files on my Spotify, others could always see what I was listening to on discord. But today it stopped working. Others can no longer see what...
  • 1022 Views
  • 0 replies
  • 0 likes
  • 1022 Views
  • 0 replies
  • 0 likes

Solved!! Songs won't play

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 My Question or IssueWhen I try to play any song it'll either play for a few seconds then stop, or just not play at all. It'll come up with an "error" that says something like "it is not possi...

  • Casual Listener
  • Plan Premium Country Sweden Device PC Operating System Windows 10   My Question or Issue When I try to play any song it'll either play for a few seconds then stop, or just not play at ...
  • Bittencourt
  • Spotify Star
  • 1436 Views
  • 9 replies
  • 2 likes
  • 1436 Views
  • 9 replies
  • 2 likes

CSV to Spotify that also saves the 'date added'

PlanPremiumCountryNetherlandsDevice-Operating SystemWindows My Question or IssueHello! I am going to start a new account and I want to save all my precious playlists, including the added dates of each song in the playlists. Does anyone of you know a ...

  • Newbie
  • Plan Premium Country Netherlands Device - Operating System Windows   My Question or Issue Hello! I am going to start a new account and I want to save all my precious playlists, includi...
  • 627 Views
  • 0 replies
  • 1 likes
  • 627 Views
  • 0 replies
  • 1 likes

Suche nach allen Alben mit Bach Werken (BWV Nummern)

Hallo,kann mir zufällig jemand erklären, wie man nach allen Alben mit BWV (Bach Werke Verzeichnis) Nummern suchen kann? Die Suche bringt leider alle möglichen, aber keine korrekten Ergebnisse. BeispielSuche: BWV 10 oder Bach 10Ergebnis: BWV 100...BWV...

  • Casual Listener
  • Hallo, kann mir zufällig jemand erklären, wie man nach allen Alben mit BWV (Bach Werke Verzeichnis) Nummern suchen kann? Die Suche bringt leider alle möglichen, aber keine korrekten Ergebnisse. &nb...
  • ListenToGlobal
  • Composer
  • 554 Views
  • 3 replies
  • 0 likes
  • 554 Views
  • 3 replies
  • 0 likes

How to listen to local files on a network drive when PC is off

Hi, I can add local files via my Windows desktop app and create playlists and play then via my android phone. However, this only works while the PC is turned on. Is there a way to specify a source that is a network drive, but is not mapped to a drive...

  • Regular
  • Hi,   I can add local files via my Windows desktop app and create playlists and play then via my android phone. However, this only works while the PC is turned on. Is there a way to specify a ...
  • OneByBoo
  • Roadie
  • 1574 Views
  • 1 replies
  • 0 likes
  • 1574 Views
  • 1 replies
  • 0 likes

Podcasts not playing on laptop PC

PlanPremiumCountryUSADeviceThinkPadOperating SystemWindows 7 Pro My Question or IssueWhen I click 'Play' on podcasts, they show up in the 'Now Playing' section, but never start playing. Only an issue on my laptop.

  • Casual Listener
  • Plan Premium Country USA Device ThinkPad Operating System Windows 7 Pro   My Question or Issue When I click 'Play' on podcasts, they show up in the 'Now Playing' section, but never sta...
  • babrinkm
  • Casual Listener
  • 451 Views
  • 1 replies
  • 0 likes
  • 451 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is there a way to revert the way the Spotify library functions?

PlanPremiumCountryUnited States Operating SystemWindows 10 My Question or IssueI want to revert the way saving songs and albums works to an older version is there a way to do so. The new library method is not very intuitive.

  • Regular
  • Plan Premium Country United States  Operating System Windows 10   My Question or Issue I want to revert the way saving songs and albums works to an older version is there a way to d...
  • Peter
  • Spotify Legend
  • 880 Views
  • 3 replies
  • 0 likes
  • 880 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Win7] Spotify just won't play anything, anyway.(almost)

PlanPremiumCountryFranceDevicePCOperating SystemWin 7 My Question or IssueSo, 3 weeks ago, spotify started to "pause" after playing a few songs, like, completely stops playing anything.Then the issue affected all the songs I downloaded, it would play...

  • Casual Listener
  • Plan Premium Country France Device PC Operating System Win 7   My Question or Issue So, 3 weeks ago, spotify started to "pause" after playing a few songs, like, completely stops playin...
  • Dikorzan
  • Casual Listener
  • 582 Views
  • 2 replies
  • 0 likes
  • 582 Views
  • 2 replies
  • 0 likes