Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2025-03-19 6:29:55 PM
notworking117
Casual Listener
92019 Views
81 replies
27 likes

92019 Views
81 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
whatintheworldisthis
Visitor
102548 Views
291 replies
22 likes

102548 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
7446 Views
1 replies
6 likes

7446 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
147957 Views
0 replies
26 likes
Mac
Windows

147957 Views
0 replies
26 likes

Playlist Leer nach neu installation.

Ich kann keinen Song hören und meine Playlists sind auch alle leer. Ich habe schon alle mir mögliche ausprobiert. Auf anderen Geräten läuft alles.PlanFree/PremiumCountryGermanyDevicePCOperating SystemWindows 7 My Question or Issue

Keviniceman
Regular
Ich kann keinen Song hören und meine Playlists sind auch alle leer. Ich habe schon alle mir mögliche ausprobiert. Auf anderen Geräten läuft alles. Plan Free/Premium Country Germany Device PC ...
2019-02-25 1:08:55 PM
2019-02-25 6:54:45 PM
dergamerde
Newbie
2405 Views
1 replies
4 likes

2405 Views
1 replies
4 likes

Solved!! App won't play any music I've not played previously now.

Spotify free, United States, Windows 10. Spotify is refusing to play any muisc that I've not previously played before at some point, and shows on albums the speaker with music (indicating that song is playing) yet shows only a blank album cover space...

stitch2k1
Newbie
Spotify free, United States, Windows 10. Spotify is refusing to play any muisc that I've not previously played before at some point, and shows on albums the speaker with music (indicating th...
2019-02-12 4:53:32 PM
2019-02-25 6:45:01 PM
pregenesis
Regular
708 Views
2 replies
1 likes

708 Views
2 replies
1 likes

Spotify não está reproduzindo as músicas!

Meu software instalado está atualizado e ao tentar escutar músicas antigas e lançamentos o mesmo não os reproduz, porém, em meu app no celular as músicas rodam normalmente.

pdropdk
Regular
Meu software instalado está atualizado e ao tentar escutar músicas antigas e lançamentos o mesmo não os reproduz, porém, em meu app no celular as músicas rodam normalmente.
2019-02-23 6:24:49 PM
2019-02-25 6:19:08 PM
Mantisentil
Community Legend
20140 Views
4 replies
6 likes

20140 Views
4 replies
6 likes

Solved!! Several problems with Spotify

PlanFreeCountry ItalyOperating SystemWindows 10 My Question or IssueHi there. My spotify does not work as it should. Initially it worked fine but I could not play only the tracks of new album, so I tried to reinstall it and after that it did not work...

gyromusic27
Casual Listener
Plan Free Country Italy Operating System Windows 10 My Question or Issue Hi there. My spotify does not work as it should. Initially it worked fine but I could not play only the t...
2019-02-25 4:34:57 PM
2019-02-25 6:17:48 PM
Mantisentil
Community Legend
799 Views
3 replies
0 likes

799 Views
3 replies
0 likes

spotify is completely broken

PlanFreeCountry Czech republic Operating SystemWindows 7 Ultimate 64 bit My Question or Issue I cannot play anything, still not fixed after multiple reinstalls and resets.

someradno
Casual Listener
Plan Free Country Czech republic Operating System Windows 7 Ultimate 64 bit My Question or Issue I cannot play anything, still not fixed after multiple reinst...
2019-02-25 2:54:30 PM
2019-02-25 4:32:45 PM
Loxer
Community Legend
328 Views
1 replies
0 likes

328 Views
1 replies
0 likes

After new installation: cant hear songs, no songs in playlist!!! please help

PlanFree/PremiumCountry GermanyDevicePCOperating SystemWin 7 My Question or Issue I cant hear any song, my playlists are empty on my 2. PC. After 5 reinstallations the same problem. I hope anyone can help me.

Keviniceman
Regular
Plan Free/Premium Country Germany Device PC Operating System Win 7 My Question or Issue I cant hear any song, my playlists are empty on my 2. PC. After 5 reinstallations ...
2019-02-25 2:09:54 PM
2019-02-25 2:36:38 PM
Keviniceman
Regular
399 Views
2 replies
0 likes

399 Views
2 replies
0 likes

Recently added date is gone

PlanFreeCountrySweden DevicePC DesktopOperating SystemWindows My Question or Issue With the new Spotify update on PC recently added date is gone, when i added a song with earlier versions it said "added one day ago" so i could sort after that. attach...

zyrien
Regular
Plan Free Country Sweden Device PC Desktop Operating System Windows My Question or Issue With the new Spotify update on PC recently added date is gone, when i added a...
2019-02-21 6:14:35 PM
2019-02-25 2:22:02 PM
Sebasty
Community Legend
1640 Views
11 replies
0 likes

1640 Views
11 replies
0 likes

Solved!! Can't play any song and every playlist is empty

PlanPremiumCountryGermanyDeviceComputerOperating SystemWindows My Question or IssueHello,As I said above, I can only play songs which are already on my computer. Also every playlist, not only made by me, is completely empty for me. I tried using Spot...

TopAkira
Casual Listener
Plan Premium Country Germany Device Computer Operating System Windows My Question or Issue Hello, As I said above, I can only play songs which are already on my computer. Also every...
2019-02-14 7:51:46 PM
2019-02-25 1:39:17 PM
Mantisentil
Community Legend
4783 Views
4 replies
0 likes

4783 Views
4 replies
0 likes

All saved songs are gone

PlanFreeCountry USADeviceDesktop ComputerOperating SystemWindows 10 My Question or Issue I was having an issue with followed friends' music history not showing up in the side-bar, so I was doing trouble-shooting things like uninstall/reinstall, and u...

nukeysenpai
Casual Listener
Plan Free Country USA Device Desktop Computer Operating System Windows 10 My Question or Issue I was having an issue with followed friends' music history not showing up i...
2019-02-25 8:45:36 AM
2019-02-25 10:56:00 AM
nukeysenpai
Casual Listener
442 Views
2 replies
0 likes
saved songs gone

442 Views
2 replies
0 likes

Solved!! No Form of Spotify is working on my pc

PlanPremiumCountryUK Operating SystemWindows 10 My Question or IssueSpotify is not working on my pc at all I have uninstalled and re-installed twice already and it is currently uninstalled. However, the web player is not working either. I have no Ide...

l-srd0r_j6i7
Casual Listener
Plan Premium Country UK Operating System Windows 10 My Question or Issue Spotify is not working on my pc at all I have uninstalled and re-installed twice already ...
2019-02-25 3:13:36 AM
2019-02-25 3:52:05 AM
l-srd0r_j6i7
Casual Listener
1015 Views
2 replies
0 likes

1015 Views
2 replies
0 likes

Sorting in Search Results

PlanUnlimited.Country USADevice(PC Computer)Operating System Windows 10 My Question or Issue Why is the sort (by title/artist/album/time, etc.) within searches no longer working? Also, what about filtering results...? It worked yesterday - then a new...

artist666
Casual Listener
Plan Unlimited. Country USA Device (PC Computer) Operating System Windows 10 My Question or Issue Why is the sort (by title/artist/album/time, etc.) within search...
2019-02-24 11:42:11 PM
2019-02-25 3:33:25 AM
Maixxi
Regular
407 Views
1 replies
1 likes

407 Views
1 replies
1 likes

Solved!! My playlists on my phone is now more up to date that the one on my two pc's.

PlanPremiumCountryNorwayDevicePCOperating SystemWindows 10 My Question or Issue my playlist only has a couple of songs in it after i reinstalled spotify on my computer! Somehow i only have a couple of songs on my other computer as well even though i ...

Soddis
Casual Listener
Plan Premium Country Norway Device PC Operating System Windows 10 My Question or Issue my playlist only has a couple of songs in it after i reinstalled spotify on my computer! ...
2019-02-24 7:49:55 PM
2019-02-24 11:27:42 PM
RICARDO1231
Newbie
1473 Views
3 replies
0 likes
Playlists
Troubleshooting

1473 Views
3 replies
0 likes

[Windows] Universal App for Windows 10 (UWP)

Hello i have problem with my spotify Yesterday i was listening music and suddenly when i restarted my PC for a reason my songs doesn't appear in Favorite songs neither they were playing.It happens only on my PC app when im in my IOS App on Iphone 6 i...

dafbg2
Newbie
Hello i have problem with my spotify Yesterday i was listening music and suddenly when i restarted my PC for a reason my songs doesn't appear in Favorite songs neither they were playing.It hap...
2019-02-24 1:34:55 PM
2019-02-24 9:01:57 PM
A_Musicophile
Community Legend
1466 Views
1 replies
1 likes

1466 Views
1 replies
1 likes

spotify lag

PremiumCountry CanadaDeviceDesktopOperating Systemwindows 7 My Question or Issuei dont know why but my spotify is looping every random 3 seconds of any song Plan

kifou26
Casual Listener
Premium Country Canada Device Desktop Operating System windows 7 My Question or Issue i dont know why but my spotify is looping every random 3 seconds of any s...
2019-02-24 6:23:49 PM
2019-02-24 7:35:18 PM
OneByBoo
Roadie
809 Views
4 replies
0 likes

809 Views
4 replies
0 likes

Spotify song list on the PC fails to update when new favourite songs are added via the Spotify Web P

When I fave a song on the Spotify Web Player it doesn't update my favorite songs list of Spotify on PC.

Kittypurr28
Newbie
When I fave a song on the Spotify Web Player it doesn't update my favorite songs list of Spotify on PC.
2019-02-24 5:27:46 PM
2019-02-24 7:10:21 PM
user-removed
Not applicable
861 Views
3 replies
1 likes

861 Views
3 replies
1 likes

"Favorite Songs" disappeared

Hello, All of my "Favorite songs" playlist disappeared, along with the possibility of "loving" specific songs in Spotify, after an update.Is there a way to recover those features? Now I can only "add" songs but it's not as intuitive as before. PlanPr...

raphaelhuleux
Regular
Hello, All of my "Favorite songs" playlist disappeared, along with the possibility of "loving" specific songs in Spotify, after an update. Is there a way to recover those features? Now I ca...
2019-02-24 5:10:57 PM
2019-02-24 6:02:57 PM
raphaelhuleux
Regular
730 Views
7 replies
0 likes

730 Views
7 replies
0 likes

Spotify still uses bandwidth after Offline Mode is turned on

Plan Premium Country Norway Device Desktop Operating System Windows 10 My IssueMy internet is really bad, so while watching video tutorials with music in the background I didn't want Spotify to use up any bandwidth. So I switched on Offline Mode to o...

Svish
Music Fan
Plan Premium Country Norway Device Desktop Operating System Windows 10 My Issue My internet is really bad, so while watching video tutorials with music in...
2019-02-24 3:15:01 PM
330 Views
0 replies
0 likes

330 Views
0 replies
0 likes

Some songs do not work on PC but works on Phone

PlanPremiumCountryNorwayDeviceiPhone XSOperating SystemWindows 10 My Question or IssueI can not play some songs on my PC but works fine on my Phone (my friend have the same problem) Example On PC:I see the new Album an artist posted and I press play ...

KrisSs
Regular
Plan Premium Country Norway Device iPhone XS Operating System Windows 10 My Question or Issue I can not play some songs on my PC but works fine on my Phone (my friend have the same p...
2019-02-10 8:59:16 PM
2019-02-24 1:39:36 PM
KrisSs
Regular
4085 Views
20 replies
9 likes

4085 Views
20 replies
9 likes

Can no longer play music on Windows 10 :(

I get 2 different errors when I try to play a song. Mostly I get "Spotify canot play this right now. If you have the file on your computer you can import it." but sometimes it jumps from song to song to song too fast for them to begin playing (not ev...

jenn5175
Casual Listener
I get 2 different errors when I try to play a song. Mostly I get "Spotify canot play this right now. If you have the file on your computer you can import it." but sometimes it jumps from song to song...
2019-02-23 2:26:06 PM
2019-02-24 1:26:59 PM
Mantisentil
Community Legend
1144 Views
3 replies
0 likes

1144 Views
3 replies
0 likes

Spotify GUI stuttering

PlanPremiumCountryFinlandDevicePCOperating SystemWindows 10 Pro, version 1809NVIDIA Display driver version: 419.17Spotify client version: 1.1.0.237.g378f6f25 My Question or Issue The Spotify client window, when moved, stutters and moves in a blocky f...

spede
Casual Listener
Plan Premium Country Finland Device PC Operating System Windows 10 Pro, version 1809 NVIDIA Display driver version: 419.17 Spotify client version: 1.1.0.237.g378f6f25 My Questi...
2019-02-24 12:43:08 PM
410 Views
0 replies
1 likes

410 Views
0 replies
1 likes

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