Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • James335
  • Casual Listener
  • 58474 Views
  • 78 replies
  • 27 likes
  • 58474 Views
  • 78 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Turle_wave
  • Casual Listener
  • 81756 Views
  • 276 replies
  • 21 likes
  • 81756 Views
  • 276 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5720 Views
  • 1 replies
  • 6 likes
  • 5720 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 146105 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 146105 Views
  • 0 replies
  • 26 likes

Popups too invasive

Dear all,I understand that the free service is a great opportunity, and I can happily deal with audio advertising The "problem" comes with the "visual" advert, a.k.a. the popups that appears on the (Windows) desktop client.It wouldn't be a problem to...

  • Music Fan
  • Dear all, I understand that the free service is a great opportunity, and I can happily deal with audio advertising 🙂   The "problem" comes with the "visual" advert, a.k.a. the popups that ap...
  • KatesHere
  • Community Legend
  • 324 Views
  • 1 replies
  • 0 likes
  • Windows
  • 324 Views
  • 1 replies
  • 0 likes

Playback Stuck Halfway in Offline Mode

OS : Windows 10 Pro 64-bit (10.0, Build 14393) (14393.rs1_release.160715-1616)Spotify Version : 1.0.48.103.g15edf1ecBoth including previous builds and versions.Been having this issue ever since I first subscribed to Spotify Premium, more than 3 month...

  • Casual Listener
  • OS : Windows 10 Pro 64-bit (10.0, Build 14393) (14393.rs1_release.160715-1616) Spotify Version : 1.0.48.103.g15edf1ec Both including previous builds and versions. Been having this issue ever sin...
  • ckay-
  • Casual Listener
  • 332 Views
  • 2 replies
  • 0 likes
  • Windows
  • 332 Views
  • 2 replies
  • 0 likes

Can't Log In

I downloaded Spotify and nothing happens when I click Log In with Facebook. What can I do to fix this?

  • Newbie
  • I downloaded Spotify and nothing happens when I click Log In with Facebook. What can I do to fix this?
  • jairosk8
  • Music Fan
  • 226 Views
  • 1 replies
  • 0 likes
  • Windows
  • 226 Views
  • 1 replies
  • 0 likes

Solved!! CONTINUOUS PLAY ISSUES

I simply want to play one song at a time (single play) and do not want continuous play of my songs

  • Casual Listener
  • I simply want to play one song at a time (single play) and do not want continuous play of my songs
  • MikeyB2
  • Casual Listener
  • 531 Views
  • 2 replies
  • 0 likes
  • Windows
  • 531 Views
  • 2 replies
  • 0 likes

why my song is not available?

I have music in my music but it said its not available eiffel 65 Blue (Da Ba Dee) does Spotify remove it or something? Can Anyone help me with this question And how to make it not be unavailable? Want to keep it forever Thank you,Christopher Moyes

  • Regular
  • I have music in my music but it said its not available eiffel 65 Blue (Da Ba Dee) does Spotify remove it or something? Can Anyone help me with this question And how to make it not be unavailable...
  • gatorchron
  • Regular
  • 1037 Views
  • 2 replies
  • 0 likes
  • Windows
  • 1037 Views
  • 2 replies
  • 0 likes

bugs in new version 1.0.48.103

there's still bugs in a new version of spotify for windowsthey damage my ramcan anyone help ?

  • Casual Listener
  • there's still bugs in a new version of spotify for windows they damage my ram can anyone help ?
  • 249 Views
  • 0 replies
  • 0 likes
  • Windows
  • 249 Views
  • 0 replies
  • 0 likes

Solved!! Spotify window never shows

I'm on Windows 10. Whenever I start Spotify, nothing shows up, but if I go into Task Manager it shows the process running and using 20-25% CPU. I let it go and nothing happens. I tried to uninstall (after ensuring I killed all Spotify processes) to t...

  • Casual Listener
  • I'm on Windows 10. Whenever I start Spotify, nothing shows up, but if I go into Task Manager it shows the process running and using 20-25% CPU. I let it go and nothing happens. I tried to uninstall (...
  • TobiasYoung
  • Composer
  • 327 Views
  • 1 replies
  • 0 likes
  • Windows
  • 327 Views
  • 1 replies
  • 0 likes

Desperate need of help

Right, I was desperately trying to get my Spotify to store offline playlists on my HDD instead of my SDD.I tried the work around that someone posted where you use command prompt and follow these steps:1/ Close spotify (make sure it isn't just minimiz...

  • Newbie
  • Right, I was desperately trying to get my Spotify to store offline playlists on my HDD instead of my SDD. I tried the work around that someone posted where you use command prompt and follow t...
  • 227 Views
  • 0 replies
  • 0 likes
  • Windows
  • 227 Views
  • 0 replies
  • 0 likes

Specific song's getting stuck...

I am trying to play a song: Dolce Francia LIVE - Carla Bruni and it goes well until 6 seconds, then it goes to a loop and then suddenly skips to the next song in the playlist.I've tried cleanning everything. I've uninstalled the program, deleted data...

  • Newbie
  • I am trying to play a song: Dolce Francia LIVE - Carla Bruni and it goes well until 6 seconds, then it goes to a loop and then suddenly skips to the next song in the playlist. I've tried cleanning e...
  • 168 Views
  • 0 replies
  • 0 likes
  • Windows
  • 168 Views
  • 0 replies
  • 0 likes

Going back to homepage randomly

Hello, On windows 10 desktop, Spotify is randomly going back to homepage with and without material acceleration. Thank you.

  • Casual Listener
  • Hello,   On windows 10 desktop, Spotify is randomly going back to homepage with and without material acceleration.   Thank you.
  • Mara_F
  • Roadie
  • 771 Views
  • 5 replies
  • 0 likes
  • Windows
  • 771 Views
  • 5 replies
  • 0 likes

Flytta Spotify premium från Telia

Har haft Spotify premium via mitt Telia abonnemang som är avslutat för en vecka sedan. Tanken är att jag ska registrera nytt direkt via Spotify. På min Spotify sida står det fortfarande att jag är ansluten via Telia och jag måste vända mig till Telia...

  • Newbie
  • Har haft Spotify premium via mitt Telia abonnemang som är avslutat för en vecka sedan. Tanken är att jag ska registrera nytt direkt via Spotify. På min Spotify sida står det fortfarande att jag är an...
  • samhainsally
  • Newbie
  • 2346 Views
  • 1 replies
  • 2 likes
  • Windows
  • 2346 Views
  • 1 replies
  • 2 likes

Old library to Spotify

Hi!Before starting this topic, I apologize if this question has already asked before, and to clarify that I am not talking about importing music from my local files (media player, downloads nor library) to the app. OK! Before Spotify, all my music wa...

  • Regular
  • Hi! Before starting this topic, I apologize if this question has already asked before, and to clarify that I am not talking about importing music from my local files (media player, downloads nor lib...
  • 228 Views
  • 0 replies
  • 1 likes
  • Windows
  • 228 Views
  • 0 replies
  • 1 likes

Song name is translated when put in Up Next or a playlist

This song: https://open.spotify.com/track/6CsMd91gWWntqjZfXAScWeWhen I view the album, it shows up as Dream Lantern, but when I move it to a playlist or Up Next, it become Yumetourou. This happens on Windows desktop and Android mobile. I would apprec...

  • Casual Listener
  • This song: https://open.spotify.com/track/6CsMd91gWWntqjZfXAScWe When I view the album, it shows up as Dream Lantern, but when I move it to a playlist or Up Next, it become Yumetourou. This hap...
  • 192 Views
  • 0 replies
  • 0 likes
  • Windows
  • 192 Views
  • 0 replies
  • 0 likes

Ridiculous color scheme, and can't find way to change

I have been putting it off for a while, but I just tried to find a way to change this horrible color scheme and can't find anything. I mean, finding scroll bars and such shouldn't take more time than searching for a song. I am pretty sure if I wasn't...

  • Regular
  • I have been putting it off for a while, but I just tried to find a way to change this horrible color scheme and can't find anything. I mean, finding scroll bars and such shouldn't take more time than...
  • rmspot
  • Regular
  • 2714 Views
  • 6 replies
  • 2 likes
  • Windows
  • 2714 Views
  • 6 replies
  • 2 likes

Superuser Contribution Shuffle is Broken!

This is so annoying,Everytime I play my "songs" playlist it only shuffles up the latest 20 trakcs based on how the playlist is sorted by, so for example if I sort the playlist by artist name, the only songs it will play are artists that begin with A ...

  • Newbie
  • This is so annoying, Everytime I play my "songs" playlist it only shuffles up the latest 20 trakcs based on how the playlist is sorted by, so for example if I sort the playlist by artist name, the o...
  • Maria_B
  • Moderator
  • 403 Views
  • 1 replies
  • 1 likes
  • Windows
  • 403 Views
  • 1 replies
  • 1 likes

Superuser Contribution Music plays on phone simultaneously while using desktop app

This has been happening for at least the past week or so, but when I start playing on song on the desktop app, my phone will also start playing the song. If I click the "Devices Available" it shows as Listening on This Computer. The music will stop p...

  • Newbie
  • This has been happening for at least the past week or so, but when I start playing on song on the desktop app, my phone will also start playing the song. If I click the "Devices Available" it shows a...
  • Maria_B
  • Moderator
  • 213 Views
  • 1 replies
  • 0 likes
  • Windows
  • 213 Views
  • 1 replies
  • 0 likes

Song glitched?

Some of the songs I use, only work on my phone and not on my computer. Is this fixable?

  • Newbie
  • Some of the songs I use, only work on my phone and not on my computer. Is this fixable?
  • 164 Views
  • 0 replies
  • 0 likes
  • Windows
  • 164 Views
  • 0 replies
  • 0 likes

Não consigo instalar Spotfy no laptop

Tinha o Spotfy funcionando normal no meu laptop Windows 10. Começou a parar a reprodução e vir a mensagem que não era possível reproduzir a música no momento. Desinstalei e agora não consigo reinstalar. Demora e vem a mensagem que não estou conectado...

  • Newbie
  • Tinha o Spotfy funcionando normal no meu laptop Windows 10. Começou a parar a reprodução e vir a mensagem que não era possível reproduzir a música no momento.  Desinstalei e agora não consigo r...
  • 314 Views
  • 0 replies
  • 0 likes
  • Windows
  • 314 Views
  • 0 replies
  • 0 likes

Dragging songs around the application

Spotify version: 1.0.48.103.g15edf1ecWindows version: 10, 64 bit Dragging tracks in the applications seems to be broken, no adorner is attached to the mouse upon drag, and track isn't added to destination Broken functionality includesbut is not limit...

  • Casual Listener
  • Spotify version: 1.0.48.103.g15edf1ec Windows version: 10, 64 bit   Dragging tracks in the applications seems to be broken, no adorner is attached to the mouse upon drag, and track isn't...
  • Julian
  • Moderator
  • 442 Views
  • 1 replies
  • 0 likes
  • dragging
    tracks
    Windows
  • 442 Views
  • 1 replies
  • 0 likes