Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Rim4
  • Gig Goer
  • 76514 Views
  • 79 replies
  • 27 likes
  • 76514 Views
  • 79 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • perpends
  • Casual Listener
  • 90577 Views
  • 287 replies
  • 22 likes
  • 90577 Views
  • 287 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6506 Views
  • 1 replies
  • 6 likes
  • 6506 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 147068 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 147068 Views
  • 0 replies
  • 26 likes

Spotify connects to devices without warning

While listening to the Spotify Windows client, the music I am listening to will suddenly stop after working fine for an hour or more and will keep trying to connect to some device. This has happened at two different locations. I have Bluetooth on my ...

  • Casual Listener
  • While listening to the Spotify Windows client, the music I am listening to will suddenly stop after working fine for an hour or more and will keep trying to connect to some device. This has happened ...
  • 210 Views
  • 0 replies
  • 0 likes
  • Windows
  • 210 Views
  • 0 replies
  • 0 likes

Songs do not play after turning off spotify during the ad

Hello.Few days ago I turned off spotify when the ad was playing. The very next day I turned on spotify again and I can't play any song (I keep getting the message "can't play current track") . No matter which album, song or anything - It just won't p...

  • Newbie
  • Hello. Few days ago I turned off spotify when the ad was playing. The very next day I turned on spotify again and I can't play any song (I keep getting the message "can't play current track") . No m...
  • klee1214
  • Roadie
  • 215 Views
  • 1 replies
  • 0 likes
  • Windows
  • 215 Views
  • 1 replies
  • 0 likes

LOCAL FILES NOT SHOWING ON SPOTIFY

I ripped some CD's yesterday onto Windows Media Player. I have set preferrences in settings to WMP, c drive playlists, my music, etc. I have set WMP as my import from in files. Notghing is showing up in Local Files or Windows Media Player. PLEASE HEL...

  • Regular
  • I ripped some CD's yesterday onto Windows Media Player.  I have set preferrences in settings to WMP, c drive playlists, my music, etc.  I have set WMP as my import from in files.  Notg...
  • TLCONRAD
  • Regular
  • 1260 Views
  • 6 replies
  • 0 likes
  • Windows
  • 1260 Views
  • 6 replies
  • 0 likes

Remove a device for your spotify

I installed my spotify premium on a work computer and I am no longer with that company. I have been on my phone recently trying to listen to music and I am kicked off because someone at my previous employer is using my account. How do I disable devic...

  • Newbie
  • I installed my spotify premium on a work computer and I am no longer with that company. I have been on my phone recently trying to listen to music and I am kicked off because someone at my previous e...
  • Nic0_
  • Roadie
  • 268 Views
  • 1 replies
  • 0 likes
  • Windows
  • 268 Views
  • 1 replies
  • 0 likes

Spotify deletes duplicate tracks on it's own

So, my problem is as stated above is that if I for example have a couple of songs named alike(different versions for example), and I remove one, it removes them all, I accidentally deleted a couple of songs that way, is there a way to turn this optio...

  • Regular
  • So, my problem is as stated above is that if I for example have a couple of songs named alike(different versions for example), and I remove one, it removes them all, I accidentally deleted a couple o...
  • 317 Views
  • 0 replies
  • 0 likes
  • Windows
  • 317 Views
  • 0 replies
  • 0 likes

short command keys to windows 10

I wish that there is a short command keys spotify for windows 10.e.g. you have just open your spotify and minimised it or closed program while music is going then you want to press pause or next music, right? For windows 10 you have to use your mouse...

  • Regular
  • I wish that there is a short command keys spotify for windows 10. e.g. you have just open your spotify and minimised it or closed program while music is going then you want to press pause or next mu...
  • 342 Views
  • 0 replies
  • 0 likes
  • Windows
  • 342 Views
  • 0 replies
  • 0 likes

Spotify Remote Text Reader to play song?

Hey, I am working on a script, I want to send a command to my bot, and what the bot does is whatever keyword they put in, it will create it in a .txt file. Now with that being said, can Spotify read a text file, and put into queue for everytime the ....

  • Newbie
  • Hey, I am working on a script, I want to send a command to my bot, and what the bot does is whatever keyword they put in, it will create it in a .txt file. Now with that being said, can Spotify read ...
  • 453 Views
  • 0 replies
  • 0 likes
  • Windows
  • 453 Views
  • 0 replies
  • 0 likes

Wont recognize properties of specific local files

So I decided to add an album to Spotify through local files, Acid Rap by Chance. Only stuff went awry. When I added it, certain songs were missing properties. (see picture) They were missing album art, song title, and album name, but they still playe...

  • Newbie
  • So I decided to add an album to Spotify through local files, Acid Rap by Chance. Only stuff went awry. When I added it, certain songs were missing properties. (see picture) They were missing album ar...
  • 349 Views
  • 0 replies
  • 2 likes
  • Windows
  • 349 Views
  • 0 replies
  • 2 likes

Stuck Songs

i have songs that can't be removed from any platform, i don't know what to do

  • Casual Listener
  • i have songs that can't be removed from any platform, i don't know what to do
  • 168 Views
  • 0 replies
  • 0 likes
  • Windows
  • 168 Views
  • 0 replies
  • 0 likes

Can't find playlists on a certain profile

I used to have access to a spotify account that I used for over 3 years (through a sports team). I have built many playlists over that time and now because of certain reasons, I no longer have access to that account (I still work there however), as t...

  • Newbie
  • I used to have access to a spotify account that I used for over 3 years (through a sports team). I have built many playlists over that time and now because of certain reasons, I no longer have access...
  • Hubo
  • Community Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • Windows
  • 257 Views
  • 1 replies
  • 0 likes

Client unresponsive on first startup

Hi. For the last week or so, my Spotify Desktop Client has been responsive on first startup (starts with the computer). Killing the process (and any "helper"-processes), and starting it over solves the problem, but the issue is really annoying. This ...

  • Casual Listener
  • Hi.   For the last week or so, my Spotify Desktop Client has been responsive on first startup (starts with the computer). Killing the process (and any "helper"-processes), and starting it over...
  • 213 Views
  • 0 replies
  • 0 likes
  • Windows
  • 213 Views
  • 0 replies
  • 0 likes

Spotify pausing on notification

Hi GuysOver the last couple of weeks a really annoying occurrence has started. Spotify keeps pausing mid song. It seem to be when the blue notification bar appears at the bottom of the screen advising me of the other devices available for Spotify.Is ...

  • Regular
  • Hi Guys Over the last couple of weeks a really annoying occurrence has started. Spotify keeps pausing mid song. It seem to be when the blue notification bar appears at the bottom of the screen advis...
  • bartcop
  • Regular
  • 918 Views
  • 2 replies
  • 0 likes
  • Windows
  • 918 Views
  • 2 replies
  • 0 likes

Cant see what my friend is listening to

Hi! Im a premium member and my girlfriend can see what im listening to on her friend feed.But i can't see hers, or anyone. 1) i am following her2) shes following me3) her account settings is set to publish her activity4) on the same platform, logged ...

  • Newbie
  • Hi!   Im a premium member and my girlfriend can see what im listening to on her friend feed. But i can't see hers, or anyone.   1) i am following her 2) shes following me 3) her acco...
  • 445 Views
  • 0 replies
  • 0 likes
  • Windows
  • 445 Views
  • 0 replies
  • 0 likes

Solved!! Desktop spotify totally not working and now I'm locked out

Hello,From my searches I have hound a few people having simmilar problems but when I tried following the solutions I couldnt fix it.It started with spotify being unable to connect to the internet (I think it was error 4) on multipe wifi networks desp...

  • Newbie
  • Hello, From my searches I have hound a few people having simmilar problems but when I tried following the solutions I couldnt fix it. It started with spotify being unable to connect to the internet...
  • ErikG
  • Roadie
  • 395 Views
  • 1 replies
  • 0 likes
  • Windows
  • 395 Views
  • 1 replies
  • 0 likes

How To Play Desktop Radio

I can create radio stations, and play the playlist of "Liked From Radio", but no way to view the list of the three or four radio stations I have already created.On the left pane in the main page, I have "Browse" and "Your Music".Inside of "Your Music...

  • Visitor
  • I can create radio stations, and play the playlist of "Liked From Radio", but no way to view the list of the three or four radio stations I have already created. On the left pane in the main page, I...
  • ErikG
  • Roadie
  • 4882 Views
  • 5 replies
  • 1 likes
  • Windows
  • 4882 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Songs Won't Play and Keep Skipping

For some reason, recently i can't get a single song to play on my downloaded Spotify for my computer. It's worked like a charm for months past, but recently, it just keeps skipping song after song in each of my playlists. I am a Premium user and am v...

  • Casual Listener
  • For some reason, recently i can't get a single song to play on my downloaded Spotify for my computer. It's worked like a charm for months past, but recently, it just keeps skipping song after song in...
  • WarriorElyon
  • Casual Listener
  • 11949 Views
  • 3 replies
  • 0 likes
  • Windows
  • 11949 Views
  • 3 replies
  • 0 likes

Music randomly stops playing.

Hello, My music stops playing randomly whenever I play songs on my playlist, sometimes it will play 3 songs and pause itself sometimes 5. It's very random, i've never had this happen before. Any solutions?

  • Newbie
  • Hello,   My music stops playing randomly whenever I play songs on my playlist, sometimes it will play 3 songs and pause itself sometimes 5. It's very random, i've never had this happen before....
  • 337 Views
  • 0 replies
  • 1 likes
  • Windows
  • 337 Views
  • 0 replies
  • 1 likes

No messages & can't move around playlists/songs

I'm curious.. just a couple days ago the messages option on my Spotify account disappeared. And I can no longer move songs to anywhere I want in a playlist, or move around/sort the playlists on my account from my laptop. My brother's account is fine ...

  • Regular
  • I'm curious.. just a couple days ago the messages option on my Spotify account disappeared. And I can no longer move songs to anywhere I want in a playlist, or move around/sort the playlists on my ac...
  • joyfullyabigail
  • Regular
  • 687 Views
  • 2 replies
  • 0 likes
  • Windows
  • 687 Views
  • 2 replies
  • 0 likes

Superuser Contribution All albums previously saved gone from Artist tab

Listened Friday, today I go to my artist tab and all of the albums are gone from under each artist, only popular (like 4 songs) appear under the artist. Windows 10 Desktop.

  • Casual Listener
  • Listened Friday, today I go to my artist tab and all of the albums are gone from under each artist, only popular (like 4 songs) appear under the artist.  Windows 10 Desktop.
  • Debbilou
  • Casual Listener
  • 391 Views
  • 2 replies
  • 0 likes
  • Windows
  • 391 Views
  • 2 replies
  • 0 likes

Can't log into my Spotify. need help ASAP

I've been recently using spotify for around two months using VPN since i live in aboard and suddenly for past 2 days i've been getting this error "Your Country does not match with the one set on your profile" . I've tried several methods but everythi...

  • Casual Listener
  • I've been recently using spotify for around two months using VPN since i live in aboard and suddenly for past 2 days i've been getting this error "Your Country does not match with the one set on your...
  • Maxim
  • Spotify Star
  • 584 Views
  • 5 replies
  • 0 likes
  • Windows
  • 584 Views
  • 5 replies
  • 0 likes