Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
57600 Views
77 replies
27 likes

57600 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Thursday
Rim4
Gig Goer
81355 Views
275 replies
21 likes

81355 Views
275 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5680 Views
1 replies
6 likes

5680 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146056 Views
0 replies
26 likes
Mac
Windows

146056 Views
0 replies
26 likes

Artists I follow have disapeard from my Followed artists list

Hi, I dont know what happend but I am not following my favourit artists anymore, I want them back! How can I achive this in a simple way? This could have happend when I accidentally changed hide option in user settings (Desktop)?

joje1
Newbie
Hi, I dont know what happend but I am not following my favourit artists anymore, I want them back! How can I achive this in a simple way? This could have happend when I ac...
2016-12-13 1:25:26 PM
178 Views
0 replies
0 likes
Windows

178 Views
0 replies
0 likes

Sync music

Can you sync music from Itunes and Groove to Spotify and if so will the music play off line?

aliciasam
Newbie
Can you sync music from Itunes and Groove to Spotify and if so will the music play off line?
2016-12-13 1:22:56 PM
208 Views
0 replies
0 likes
Windows

208 Views
0 replies
0 likes

Solved!! Wrong song duration

Hi!I start this topic because i have a very weird problem with one specific song: Rude from Magic! In website it shows a total duration of 3:44 but in my desktop app (1.0.44.100) it shows 28:57If i sort by duration, this song is listed between the 3:...

tanocapo
Music Fan
Hi! I start this topic because i have a very weird problem with one specific song: Rude from Magic! In website it shows a total duration of 3:44 but in my desktop app (1.0.44.100) it shows 28...
2016-12-12 8:03:05 PM
2016-12-13 4:56:24 AM
tanocapo
Music Fan
2732 Views
1 replies
0 likes
Windows

2732 Views
1 replies
0 likes

Spotify Crashes on Start - Windows 10

Version 1.044.100.ga60c0ce1 on Windows 10 64 bit. Crashes right when program starts. Shows black screen for a few moments then crashes and disappears from Notification area. Task Manager shows that it is not running. Uninstalled and reinstalled vario...

vcvc
Casual Listener
Version 1.044.100.ga60c0ce1 on Windows 10 64 bit. Crashes right when program starts. Shows black screen for a few moments then crashes and disappears from Notification area. Task...
2016-12-11 11:17:42 PM
2016-12-13 3:29:58 AM
vcvc
Casual Listener
624 Views
1 replies
0 likes
Windows

624 Views
1 replies
0 likes

Local File Replacing Spotify Stream

Hi, I have a live recording of an album in my local files and one of the songs replaced the regular Spotify song that's available for streaming. I tried deleting the live album in my local files and restarting Spotify but it's still playing the live ...

dgholzer
Newbie
Hi, I have a live recording of an album in my local files and one of the songs replaced the regular Spotify song that's available for streaming. I tried deleting the live album in my lo...
2016-12-12 8:47:57 PM
186 Views
0 replies
0 likes
Windows

186 Views
0 replies
0 likes

Local files sort by last added

I am unable to sort my local files by last added. Is this a glitch or was it purposely removed?

heewphan
Newbie
I am unable to sort my local files by last added. Is this a glitch or was it purposely removed?
2016-12-12 8:09:04 PM
168 Views
0 replies
0 likes
Windows

168 Views
0 replies
0 likes

Spotify Video Series videos stop playing

I'm having trouble with some of the Spotify Video Series videos. Some of them stop abruptly 30 seconds before the end. I've tried watching them on my iPhone aswell, but there they won't play at all. Anybody else experiencing this problem and know why...

Ragliano
Newbie
I'm having trouble with some of the Spotify Video Series videos. Some of them stop abruptly 30 seconds before the end. I've tried watching them on my iPhone aswell, but there they won't play at all. ...
2016-12-12 6:21:42 PM
213 Views
0 replies
0 likes
Windows

213 Views
0 replies
0 likes

Solved!! Spotify restarting istself

The problem is when i start spotify it keeps running for about 15-20 seconds and then shuts down. After it shut itself down i restarts and it's the same thing all over again, 15-20 seconds open and shuts down by itself. This goes on in a endless loop...

hassehest
Casual Listener
The problem is when i start spotify it keeps running for about 15-20 seconds and then shuts down. After it shut itself down i restarts and it's the same thing all over again, 15-20 seconds open and s...
2016-11-16 10:19:26 AM
2016-12-12 4:18:53 PM
Xanxerox
Casual Listener
24444 Views
5 replies
0 likes
Windows

24444 Views
5 replies
0 likes

Crash on startup

After today' update, spotify crashes on startup (specifically right after login). Steps to reproduce1. open spotify Windows 7, 64-bit, premium account, already tried all the re-installation troubleshooting. Works fine on my android phone.

Artikans
Regular
After today' update, spotify crashes on startup (specifically right after login). Steps to reproduce 1. open spotify Windows 7, 64-bit, premium account, already tried all t...
2016-12-09 7:40:23 PM
2016-12-12 4:10:39 PM
sharp-spark
Roadie
1379 Views
11 replies
0 likes
Windows

1379 Views
11 replies
0 likes

Spotify instantly crashes following update

Windows Programs and Features reports that I have v1.0.44.100.ga60c0ce1 installed.I am running Windows 10. Using the UK version of Spotify. My Win7 work devices upgraded fine.Cannot uninstall, I get the error message "The uninstaller failed to start....

sharp-spark
Roadie
Windows Programs and Features reports that I have v1.0.44.100.ga60c0ce1 installed. I am running Windows 10. Using the UK version of Spotify. My Win7 work devices upgraded fine. Cannot uninstall, I ...
2016-12-09 1:04:50 PM
2016-12-12 3:18:32 PM
sharp-spark
Roadie
537 Views
4 replies
0 likes
Windows

537 Views
4 replies
0 likes

Spotify wont start on Windows 8

I updated to latest Spotify, and now it refuse to start after logging in. The window opens for a second and then closes without any messages. I have tried to reinstall it several times and tried to make sure that there are no traces of the previous i...

jonord
Casual Listener
I updated to latest Spotify, and now it refuse to start after logging in. The window opens for a second and then closes without any messages. I have tried to reinstall it several times and tried to m...
2016-12-12 1:33:55 PM
2016-12-12 3:17:16 PM
sharp-spark
Roadie
294 Views
2 replies
0 likes
Windows

294 Views
2 replies
0 likes

Solved!! Crossfade simply cuts to next song instead of fading in and out

As above, noticed that spotify no longer xfades starting these few days. Crossfading now simply cuts the end of the current track and jumps to the start of the next song instead of fading in and out like it usually does. Restart does not help, any ti...

QuantumParadox
Music Fan
As above, noticed that spotify no longer xfades starting these few days. Crossfading now simply cuts the end of the current track and jumps to the start of the next song instead of fading in and...
2016-12-12 1:51:19 PM
2016-12-12 2:41:20 PM
QuantumParadox
Music Fan
419 Views
4 replies
0 likes
Windows

419 Views
4 replies
0 likes

Album Cover not working on my phone

Recently just added a song with a custom cover I added to it on my computer, and it displays fine on my computer, but when I play it on my phone it doesn't work. Anyone have any idea how to fix this problem?

Reshi197
Newbie
Recently just added a song with a custom cover I added to it on my computer, and it displays fine on my computer, but when I play it on my phone it doesn't work. Anyone have any idea how to fix this ...
2016-12-12 8:08:26 AM
203 Views
0 replies
0 likes
Windows

203 Views
0 replies
0 likes

Solved!! Desktop Client Black Screen

Hello my spotify after the latest update has been launching with a black screen in the place of the browse pages and other content which involves pictures. The client still is able to display text and the names of songs if I play them but everything ...

Nobby6442
Casual Listener
Hello my spotify after the latest update has been launching with a black screen in the place of the browse pages and other content which involves pictures. The client still is able to display text an...
2014-08-03 7:34:10 AM
2016-12-12 6:30:49 AM
VAL79
Regular
10421 Views
4 replies
0 likes
Windows

10421 Views
4 replies
0 likes

Embedded Playlist Not Displaying All Tracks

I've got a 341 track playlist that I want to embed on my website. I've managed that, but it looks like the playlist is only displaying 200 tracks and no more. I can't find any resources that explain what the problem is or how to address it. Any thoug...

Kitsune804
Casual Listener
I've got a 341 track playlist that I want to embed on my website. I've managed that, but it looks like the playlist is only displaying 200 tracks and no more. I can't find any resources that explain ...
2016-12-11 12:10:09 AM
218 Views
0 replies
0 likes
Windows

218 Views
0 replies
0 likes

Explicit Tag Disappears When Selecting Multiple Tracks

When using ctrl + click to select multiple playlist tracks in Spotify for Windows, I noticed that the explicit tag becomes incredibly difficult to see for all but the most recently highlighted tracks. It looks like the shades of gray for the track hi...

nckhw
Casual Listener
When using ctrl + click to select multiple playlist tracks in Spotify for Windows, I noticed that the explicit tag becomes incredibly difficult to see for all but the most recently highlighted tracks...
2016-12-11 9:03:34 PM
159 Views
0 replies
0 likes
Windows

159 Views
0 replies
0 likes

Spotify desktop app thinks I'm in another country

Whenever I try to login to my account on the desktop app, it says "Your country does not match the one set in your profile... Error code: 408". I checked both my spotify profile and laptop settings and all are set to Australia which is where I am. Ho...

Emilyb023
Casual Listener
Whenever I try to login to my account on the desktop app, it says "Your country does not match the one set in your profile... Error code: 408". I checked both my spotify profile and laptop settings a...
2016-12-10 11:17:24 AM
2016-12-11 6:55:49 PM
itu_
Community Legend
536 Views
3 replies
0 likes
Windows

536 Views
3 replies
0 likes

Solved!! Local Files either not working or not appearing

Hey guys, so lately I've been having problems with the local files that I was trying to play in Spotify. I have an extra folder for the music I want to import to Spotify and I did put it as a source in Spotify itself. Some songs I put into the folder...

NickWe
Casual Listener
Hey guys, so lately I've been having problems with the local files that I was trying to play in Spotify. I have an extra folder for the music I want to import to Spotify and I did put it as a source ...
2016-12-10 11:16:10 PM
2016-12-11 6:54:59 PM
itu_
Community Legend
1970 Views
3 replies
0 likes
Windows

1970 Views
3 replies
0 likes

Songs Available on Desktop but Not Phone

I wasn't sure where else to post this but I've noticed that some songs are available on my desktop but not on my phone even when I've saved them. I am a premium user and they are not local tracks. (Ex. The Fire by Former Vandal is listed as unavailab...

StarMarie2529
Newbie
I wasn't sure where else to post this but I've noticed that some songs are available on my desktop but not on my phone even when I've saved them. I am a premium user and they are not local tracks. (E...
2016-12-11 7:22:46 AM
2016-12-11 3:33:49 PM
Nico
Community Legend
288 Views
1 replies
0 likes
Windows

288 Views
1 replies
0 likes

Solved!! "New version, restart" endless loop

I am using the Windows desktop client.For now 2 days, the desktop client shows a blue bar with the message "Hallo. Wir haben eine neue Version von Spotify für Dich. *Jetzt neu starten* und die neue Version nutzen." roughly translated: "Hi, we have a ...

PhoenixHawk
Newbie
I am using the Windows desktop client. For now 2 days, the desktop client shows a blue bar with the message "Hallo. Wir haben eine neue Version von Spotify für Dich. *Jetzt neu starten* und die neue...
2016-12-11 1:04:58 PM
2016-12-11 1:53:55 PM
MultyCrime
Newbie
1419 Views
1 replies
0 likes
Windows

1419 Views
1 replies
0 likes

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