Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • James335
  • Casual Listener
  • 59378 Views
  • 78 replies
  • 27 likes
  • 59378 Views
  • 78 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • rednblu
  • Roadie
  • 82837 Views
  • 278 replies
  • 21 likes
  • 82837 Views
  • 278 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5856 Views
  • 1 replies
  • 6 likes
  • 5856 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 146173 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 146173 Views
  • 0 replies
  • 26 likes

playlist

My playlist contains 700 songs, as it says on my phone and tablet.On my laptop (Windows Vaio) on the other hand, it says it contains 699. Anyone knows why this is? Thanks,Rowan.

  • Casual Listener
  • My playlist contains 700 songs, as it says on my phone and tablet. On my laptop (Windows Vaio) on the other hand, it says it contains 699.  Anyone knows why this is?   Thanks, Rowan.
  • 174 Views
  • 0 replies
  • 0 likes
  • Windows
  • 174 Views
  • 0 replies
  • 0 likes

Solved!! Windows app 1.0.44.100

Currently running Windows app 1.0.43.123.g80176796Click Help > About Spotify"A new version of Spotify is available (1.0.4.100) Click here to download"Click "Click here to download" linkMessage from step 3 disappearsNothing is downloaded & installer d...

  • Casual Listener
  • Currently running Windows app 1.0.43.123.g80176796 Click Help > About Spotify "A new version of Spotify is available (1.0.4.100) Click here to download" Click "Click here to download" link Mes...
  • ArtVandelay
  • Casual Listener
  • 489 Views
  • 2 replies
  • 0 likes
  • Windows
  • 489 Views
  • 2 replies
  • 0 likes

Spotify Launcher doesn't show everything

Hello!Since the last update my Spotify Launcher just start but dont show anything, it's just a black screen with the options in the picture below...The options are in german, I am sry for that I hope u can help me to fix this problem.

Unbenannt-1.jpg
  • Newbie
  • Hello! Since the last update my Spotify Launcher just start but dont show anything, it's just a black screen with the options in the picture below...The options are in german, I am sry for that 😉 ...
  • McLachlan
  • Roadie
  • 290 Views
  • 1 replies
  • 0 likes
  • Windows
  • 290 Views
  • 1 replies
  • 0 likes

Accidentally removed soundtrack and don't remember it's name

Accidentally clicked on X and removed a track from "Your Music" generic playlist. The problem is that I haven't noticed what was the name of soundtrack. Is there a way to undelete it?

  • Casual Listener
  • Accidentally clicked on X and removed a track from "Your Music" generic playlist. The problem is that I haven't noticed what was the name of soundtrack. Is there a way to undelete it?
  • alex_lv
  • Casual Listener
  • 518 Views
  • 4 replies
  • 0 likes
  • Windows
  • 518 Views
  • 4 replies
  • 0 likes

Customize Activity Tab

Hey there, is it possible to customise the activty tab so I can choose which friends activity I am seeing? I am using the latest spotify version my desktop computer (Windows 10). Thanks in advance

  • Newbie
  • Hey there,   is it possible to customise the activty tab so I can choose which friends activity I am seeing?   I am using the latest spotify version my desktop computer (Windows 10). &...
  • 266 Views
  • 0 replies
  • 1 likes
  • Windows
  • 266 Views
  • 0 replies
  • 1 likes

Superuser Contribution Diamonds broke Spotify!

To explain this further, when the ad for Forevermark diamonds appeared my client broke. The ad says it is playing but I hear no audio and the ad does not complete. Instead it stops at 14 of 15 seconds. What is also perplexing is that whenever I chang...

  • Gig Goer
  • To explain this further, when the ad for Forevermark diamonds appeared my client broke. The ad says it is playing but I hear no audio and the ad does not complete. Instead it stops at 14 of 15 second...
  • Melody
  • Spotify
  • 406 Views
  • 3 replies
  • 0 likes
  • Windows
  • 406 Views
  • 3 replies
  • 0 likes

Facebook sync? Discover Weekly? Help?

Where to begin. Lately, I've experienced several issues with Facebook and my Spotify account. I'll list them in bullet points:Discover Weekly is using an old profile picture that I haven't had since June, and despite disconnecting and reconnecting my...

  • Casual Listener
  • Where to begin. Lately, I've experienced several issues with Facebook and my Spotify account. I'll list them in bullet points: Discover Weekly is using an old profile picture that I haven't had sin...
  • AdamDuarte882
  • Casual Listener
  • 279 Views
  • 1 replies
  • 0 likes
  • Windows
  • 279 Views
  • 1 replies
  • 0 likes

Choppy playback on Windows Spotify app

hi, Is there a reason why my music comes thru quite choppy thru the spotify app using a windows computer?

  • Casual Listener
  • hi,  Is there a reason why my music comes thru quite choppy thru the spotify app using a windows computer?
  • 409 Views
  • 0 replies
  • 0 likes
  • Windows
  • 409 Views
  • 0 replies
  • 0 likes

Browse/Discover not working

I have been an “old version – v09.15.27” daily Spotify Unlimited client for the past few years. I use it as a drumming play-along program on my Win7 laptop; because of this, the old version works much better for me. Problem is the “Browse” option has...

  • Music Fan
  • I have been an “old version – v09.15.27” daily Spotify Unlimited client for the past few years. I use it as a drumming play-along program on my Win7 laptop; because of this, the old version works muc...
  • doubleadawg
  • Newbie
  • 529 Views
  • 1 replies
  • 0 likes
  • Windows
  • 529 Views
  • 1 replies
  • 0 likes

Currently playing artwork / ad not updating

This has been an ongoing problem for ages. When an advert has run it's course the area that displays the current album artwork in the bottom left (not sure what it's referred to as) doesn't update, it either gets stuck with the artwork from a track p...

  • Regular
  • This has been an ongoing problem for ages. When an advert has run it's course the area that displays the current album artwork in the bottom left (not sure what it's referred to as) doesn't update, i...
  • 232 Views
  • 0 replies
  • 0 likes
  • Windows
  • 232 Views
  • 0 replies
  • 0 likes

Solved!! Failed to Connect to Tumblr

Hi everyone Two days ago I've tried to connect my Spotify account to a Tumblr, but everytime I try that, it gives me an error, saying it failed to connect. I thought my password was wrong (since my email was correct) so I've changed it, but still got...

  • Regular
  • Hi everyone   Two days ago I've tried to connect my Spotify account to a Tumblr, but everytime I try that, it gives me an error, saying it failed to connect. I thought my password was wrong (s...
  • pepoluan
  • Casual Listener
  • 8911 Views
  • 30 replies
  • 0 likes
  • Windows
  • 8911 Views
  • 30 replies
  • 0 likes

Solved!! Remove my music

Can anybody tell me how to remove my music from Spotify? The tracks listd here are old and pretty rough. I'd just as soon they not be listed here.

  • Casual Listener
  • Can anybody tell me how to remove my music from Spotify?  The tracks listd here are old and pretty rough.  I'd just as soon they not be listed here.
  • Jacob
  • Community Legend
  • 30746 Views
  • 6 replies
  • 0 likes
  • Windows
  • 30746 Views
  • 6 replies
  • 0 likes

Download playlist turns off automatic

On both my laptop (windows 10) and phone One plus one every few days my playlist that have been put to offline are gone. When checking spotify the fuction download has been turned off automatic so I`ll need to download my playlist again.This is very ...

  • Newbie
  • On both my laptop (windows 10) and phone One plus one every few days my playlist that have been put to offline are gone. When checking spotify the fuction download has been turned off automatic so I`...
  • 290 Views
  • 0 replies
  • 0 likes
  • Windows
  • 290 Views
  • 0 replies
  • 0 likes

This song is not available. If you have the file on your computer you can import it.

I've tried everything, all the solutions everyone has listed. Downloading the older version of Spotify which was a common fix for most people did not fix my issue. It's only working on my iPhone, but not on my PC laptop at work. I play Spotify all da...

  • Casual Listener
  • I've tried everything, all the solutions everyone has listed. Downloading the older version of Spotify which was a common fix for most people did not fix my issue. It's only working on my iPhone, but...
  • ClaesG
  • Newbie
  • 379 Views
  • 3 replies
  • 0 likes
  • Windows
  • 379 Views
  • 3 replies
  • 0 likes

Spotify Windows auto restart after 2-3 minutes of song playing

As the title suggests, my Spotify software downloaded mainly from the website keeps on crashing and restarting. I don't know if the term "crash" is the right one to be used in here since it does not give error messages as well. It auto restarts even ...

  • Newbie
  • As the title suggests, my Spotify software downloaded mainly from the website keeps on crashing and restarting. I don't know if the term "crash" is the right one to be used in here since it does not ...
  • 463 Views
  • 0 replies
  • 0 likes
  • Windows
  • 463 Views
  • 0 replies
  • 0 likes

After pausing, I can't use the same play button on my wireless headphones...

I have a problem where I can't seem to playback the music that I want to listen, using my wireless, Model: B0501, headphones. When I use my pause button for my headphones, seemly the same button should be able to playback my music. But, no, it can't!...

  • Casual Listener
  • I have a problem where I can't seem to playback the music that I want to listen, using my wireless, Model: B0501, headphones. When I use my pause button for my headphones, seemly the same button shou...
  • 254 Views
  • 0 replies
  • 0 likes
  • Windows
  • 254 Views
  • 0 replies
  • 0 likes

Can only play local files, nothing from Spotify

Hey all, I can't play any Spotify songs. If I press play on a playlist, the play button will appear for a few seconds and then go back to paused. If I select a song, any song, indiviually all that pops up is "This song is not available. If you have t...

  • Casual Listener
  • Hey all,  I can't play any Spotify songs. If I press play on a playlist, the play button will appear for a few seconds and then go back to paused. If I select a song, any song, indiviually all ...
  • 401 Views
  • 0 replies
  • 1 likes
  • Windows
  • 401 Views
  • 0 replies
  • 1 likes

Spotify Shuffle has a Problem

This is my second post on Spotify's shuffle function, but for a completely different problem than last time. i have a Soundtrack playlist of 750 songs and, more often then not, the shuffle only plays Harry Potter. And i mean ONLY Harry Potter, 100% (...

  • Casual Listener
  • This is my second post on Spotify's shuffle function, but for a completely different problem than last time. i have a Soundtrack playlist of 750 songs and, more often then not, the shuffle only plays...
  • 182 Views
  • 0 replies
  • 0 likes
  • Windows
  • 182 Views
  • 0 replies
  • 0 likes

Local and streamed songs do not shuffle correctly together

I have a playlist with both local and streaming songs from the same artist. The local songs are not available on Spotify, and thus do not match with any albums on there. When I shuffle the whole playlist, all of the local songs are shuffled first, an...

  • Regular
  • I have a playlist with both local and streaming songs from the same artist. The local songs are not available on Spotify, and thus do not match with any albums on there. When I shuffle the whole...
  • 225 Views
  • 0 replies
  • 0 likes
  • Windows
  • 225 Views
  • 0 replies
  • 0 likes

Number of songs

I understand that the maximum numbert of songs in a spotify collection is currently 10,000. How can I tell how close I am to the limit?Is there are max number of Playlists? How can I do a QUICK count?

  • Casual Listener
  • I understand that the maximum numbert of songs in a spotify collection is currently 10,000. How can I tell how close I am to the limit? Is there are max number of Playlists? How can I do a QUICK cou...
  • Bittencourt
  • Spotify Star
  • 232 Views
  • 1 replies
  • 0 likes
  • Windows
  • 232 Views
  • 1 replies
  • 0 likes