Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2025-03-19 6:29:55 PM
notworking117
Casual Listener
92593 Views
81 replies
27 likes

92593 Views
81 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
3 weeks ago
whatintheworldisthis
Visitor
103240 Views
291 replies
22 likes

103240 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
7503 Views
1 replies
6 likes

7503 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
147994 Views
0 replies
26 likes
Mac
Windows

147994 Views
0 replies
26 likes

Spotify will not open or download

I apologise if this post is in the wrong place as I am unfamiliar with this forum and this is my first post. I saw the 3 months for £1 premium offer and decided to take it up as I haven't used spotify in a long time. However I can't even get the darn...

bjjm1997
Newbie
I apologise if this post is in the wrong place as I am unfamiliar with this forum and this is my first post. I saw the 3 months for £1 premium offer and decided to take it up as I haven't us...
2016-12-14 6:29:42 PM
2016-12-24 2:10:25 PM
sharp-spark
Roadie
438 Views
2 replies
0 likes
Windows

438 Views
2 replies
0 likes

Can't crossfade when linked to Bose SoundTouch 10 through desktop version of Spotify

Here's the problem I have:I can crossfade songs when I'm listening to my computer. After connecting the Bose soundtouch 10 and adding it as a device to Spotify, I changed the my playback device to this in the choose device section at the bottom of th...

MapleAce
Newbie
Here's the problem I have: I can crossfade songs when I'm listening to my computer. After connecting the Bose soundtouch 10 and adding it as a device to Spotify, I changed the my playback device...
2016-12-24 1:52:47 PM
428 Views
0 replies
0 likes
Windows

428 Views
0 replies
0 likes

Usernames is shown as numbers in my Spotify playlists

I've created several collaborative playlists but since today, I have an issue : Spotify doesn't want to show me the names of my friends and I, they are just showing the username numbers. (see the attachment) Thanks in advance for your help.

Galactea
Casual Listener
I've created several collaborative playlists but since today, I have an issue : Spotify doesn't want to show me the names of my friends and I, they are just showing the username numbers. (see the att...
2016-12-22 2:33:55 AM
2016-12-23 12:25:01 AM
Galactea
Casual Listener
326 Views
1 replies
1 likes
Windows

326 Views
1 replies
1 likes

Spotify doesn´t play songs, skips every time

If i want to play musik, spotify always keeps skipping the songs

JohnHäcksi
Newbie
If i want to play musik, spotify always keeps skipping the songs
2016-12-23 9:51:18 PM
2016-12-23 10:06:33 PM
PilotAC
Community Legend
301 Views
1 replies
0 likes
Windows

301 Views
1 replies
0 likes

Add new Tune to My Music issue

When I add new tune to my music, and music album is playing the queue is reset to begin!!! Can you fix this issue? Steps to Reproduce: 1.- Select an album or playlist to play.2.- Search a new tune.3.- Add it into a my Music, while playlist follow pla...

Mautroniic
Newbie
When I add new tune to my music, and music album is playing the queue is reset to begin!!! Can you fix this issue? Steps to Reproduce: 1.- Select an album or playlist to pl...
2016-12-23 4:32:51 PM
206 Views
0 replies
0 likes
Windows

206 Views
0 replies
0 likes

In Genres and Moods, I can't see "My year in music" or "2016 wrapped" or whatever it's called...

I saw the playlist maybe a few days ago in the Genres & Moods section, however it is no longer there, I tried to look for it in the Spotify desktop and Web browser applications, to no avail as I could not find it. Where did it go? I have searched and...

bearmohawk
Regular
I saw the playlist maybe a few days ago in the Genres & Moods section, however it is no longer there, I tried to look for it in the Spotify desktop and Web browser applications, to no avail as I ...
2016-12-22 11:12:47 AM
2016-12-23 4:25:23 PM
KatesHere
Community Legend
455 Views
6 replies
0 likes
Windows

455 Views
6 replies
0 likes

muffled sounds while sth else playing

Good afternoon, when i am listening sounds on spotify and sth else just starts to play, for exaplme YT video, my spotify is just muffled. Can i turn that setting off? Where?

MEGA48
Newbie
Good afternoon, when i am listening sounds on spotify and sth else just starts to play, for exaplme YT video, my spotify is just muffled. Can i turn that setting off? Where?
2016-12-23 1:47:03 PM
423 Views
0 replies
0 likes
Windows

423 Views
0 replies
0 likes

Certain MP3's won't import to Spotify at all

So, I have a mixtape i downloaded years ago off of an artist's website. It's in my music folder, it's extracted, it's in the .mp3 file format. For some reason, the songs from that mixtape will not show up under "Local Files". All of my other music do...

glman
Casual Listener
So, I have a mixtape i downloaded years ago off of an artist's website. It's in my music folder, it's extracted, it's in the .mp3 file format. For some reason, the songs from that mixtape will not sh...
2016-12-23 5:03:10 AM
349 Views
0 replies
0 likes
Windows

349 Views
0 replies
0 likes

HELP - Desktop playing christmas songs and wont stop!

Riggght - The desktop program on my laptop (Dell studio with Win 7 64bit) keeps playing christmas songs after each selected track. Spotfy dosent do this on mobile devises or the web player. It has also done this as both a standard, and now premium us...

neilforrow
Casual Listener
Riggght - The desktop program on my laptop (Dell studio with Win 7 64bit) keeps playing christmas songs after each selected track. Spotfy dosent do this on mobile devises or the web player. ...
2014-05-10 3:02:07 PM
2016-12-22 7:01:35 PM
ozon
Newbie
1312 Views
4 replies
0 likes
Windows

1312 Views
4 replies
0 likes

Algorithm for Discover Weekly

Is there some way to change or reset it? For some reason, my Discover Weekly is polluted with Swedish music, and my poor ears are allergic to Swedish... Also, it would be nice if there was a "Discover Daily". It take it, that this would be a rather s...

elveejay
Casual Listener
Is there some way to change or reset it? For some reason, my Discover Weekly is polluted with Swedish music, and my poor ears are allergic to Swedish... Also, it would be nice if there was a...
2016-12-22 8:49:40 AM
2016-12-22 10:34:20 AM
MartinStoichkov
Community Legend
3484 Views
3 replies
1 likes
Windows

3484 Views
3 replies
1 likes

Windows Desktop app not resizing correctly (blank space or cropping)

Hi Guys,Currently on 1.0.45.186.g3b5036d6, Windows 7 x64 SP1.Graphics card is Nvidia GTX 760 OC with Nvdia drivers 376.33 When resizing the window the window either adds black space or crops the content rather than wrapping/scaling. Check out the scr...

rbross3030
Casual Listener
Hi Guys, Currently on 1.0.45.186.g3b5036d6, Windows 7 x64 SP1. Graphics card is Nvidia GTX 760 OC with Nvdia drivers 376.33 When resizing the window the window either adds black space or c...
2016-12-22 4:37:52 AM
417 Views
0 replies
0 likes
Windows

417 Views
0 replies
0 likes

Bug while playing album

I noticed that if I play an album, and then start browsing for another artist or album that it starts the album again from the very first track. I noticed this within the past update or two. If I want the full album to play, I have to leave it on tha...

MikeD75
Regular
I noticed that if I play an album, and then start browsing for another artist or album that it starts the album again from the very first track. I noticed this within the past update or two.&nb...
2016-12-22 4:33:12 AM
268 Views
0 replies
0 likes
Windows

268 Views
0 replies
0 likes

Drag music from map to playlist?

Hi there, Is there any way to drag music from any map on my pc to a playlist in spotify?Spotify says i've got 12074 local music files, and i just want a select few for my next playlist. The thing is, i got all these songs in maps on my computer, ripp...

BorisThijssen
Newbie
Hi there, Is there any way to drag music from any map on my pc to a playlist in spotify? Spotify says i've got 12074 local music files, and i just want a select few for my next playlist. Th...
2016-12-21 12:04:54 AM
370 Views
0 replies
0 likes
Windows

370 Views
0 replies
0 likes

2 Different premium users through same speaker / delete connect device

Hi, I logged in once on the portable pc at a family member , and connected with their Bose system through connect. When i login to my spotify on any device ( PC , Smartphone , Playstation ) i get the notification that that family member is playing mu...

Meurski_
Newbie
Hi, I logged in once on the portable pc at a family member , and connected with their Bose system through connect. When i login to my spotify on any device ( PC , Smartphone , Plays...
2016-12-21 9:28:39 PM
292 Views
0 replies
0 likes
Windows

292 Views
0 replies
0 likes

Keep telling me that my account is used elsewhere

Hi!During a few weeks now I have had a problem where my Spotify Windows client keeps telling me that my account is used elsewhere and then pauses the music..However.. Im only signed into the same account on my mobile phone.. and besides.. I just (as ...

Inx51
Newbie
Hi! During a few weeks now I have had a problem where my Spotify Windows client keeps telling me that my account is used elsewhere and then pauses the music.. However.. Im only signed into the same...
2016-12-21 8:20:55 PM
2016-12-21 8:28:07 PM
BlackEagle-Ben
Roadie
407 Views
1 replies
0 likes
Windows

407 Views
1 replies
0 likes

Download all your songs

Hello!I just wanted to ask a quick question....So I just recently got myself Spotify Premium and use it on my phone and my desktop.And I saw the Download button on "my music" on the mobile. Since I didnt see one on the desktop Version and it seems, l...

adamjop00
Casual Listener
Hello! I just wanted to ask a quick question.... So I just recently got myself Spotify Premium and use it on my phone and my desktop. And I saw the Download button on "my music" on the mobile. Sin...
2016-12-21 7:04:04 PM
2016-12-21 7:12:51 PM
BlackEagle-Ben
Roadie
1844 Views
1 replies
0 likes
Windows

1844 Views
1 replies
0 likes

Import library, then delete files which are on Spotify

Hello, so I cannot believe that this is not possible because it seems to be the most logical step when moving to the cloud. Maybe it is possible though and I just don't know how? In any case, I am NOT talking about the "use local files" feature of Sp...

JayNasty
Newbie
Hello, so I cannot believe that this is not possible because it seems to be the most logical step when moving to the cloud. Maybe it is possible though and I just don't know how? In any case, ...
2016-12-20 12:10:05 AM
518 Views
0 replies
1 likes
Windows

518 Views
0 replies
1 likes

Saved Songs and Albums completely missing

Hi, Since Monday, December 12th, all of my saved songs and albums have been completely gone. I use Spotify Premium installed on two Windows computers and on my Android phone. I tried uninstalling and reinstalling Spotify on all three devices to no av...

PieRye
Newbie
Hi, Since Monday, December 12th, all of my saved songs and albums have been completely gone. I use Spotify Premium installed on two Windows computers and on my Android phone. I trie...
2016-12-20 7:13:13 PM
320 Views
0 replies
0 likes
Windows

320 Views
0 replies
0 likes

Artist playing issue

Artist: Dry the River.Album: Alarms in the Heart.Song: Gethsemane, Rollerskate, Vessel, Hope Diamon I cannot get some of the songs from the album to play. Windows 7.

DividingMystery
Newbie
Artist: Dry the River. Album: Alarms in the Heart. Song: Gethsemane, Rollerskate, Vessel, Hope Diamon I cannot get some of the songs from the album to play. Windows 7.
2016-12-20 2:20:53 AM
2016-12-20 6:01:49 PM
user-removed
Not applicable
294 Views
1 replies
0 likes
Windows

294 Views
1 replies
0 likes

Can't save music, artists missing

On my phone, I cannot save music and cannot seem to find the 'your music' section. I can only favourite songs. Is this part of a new update, as I only have a 'me' section, rather than 'your music.' However, on my computer, I can save a song, but the ...

chrispara
Casual Listener
On my phone, I cannot save music and cannot seem to find the 'your music' section. I can only favourite songs. Is this part of a new update, as I only have a 'me' section, rather than 'your music.' ...
2016-12-20 11:38:18 AM
2016-12-20 5:53:53 PM
user-removed
Not applicable
305 Views
1 replies
0 likes
Windows

305 Views
1 replies
0 likes

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