Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
3 weeks ago
James335
Casual Listener
61714 Views
78 replies
27 likes

61714 Views
78 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
rednblu
Roadie
84130 Views
278 replies
22 likes

84130 Views
278 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6007 Views
1 replies
6 likes

6007 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146300 Views
0 replies
26 likes
Mac
Windows

146300 Views
0 replies
26 likes

Most of my albums are missing from the "Albums" tab

Most of my albums don't show up when I'm on the web player but when I search for the albums that are missing it says they're already saved. Also I can see all of my albums on my phone just not on the web player if anyone knows whats going on here I w...

gregmarshallm8
Newbie
Most of my albums don't show up when I'm on the web player but when I search for the albums that are missing it says they're already saved. Also I can see all of my albums on my phone just not on the...
2016-12-03 7:49:48 PM
189 Views
0 replies
0 likes
Windows

189 Views
0 replies
0 likes

How can I download music from Spotify to MP3 file on Windows?

I want to have a specific album that has songs not available in my country. It's from my favourite band and I want to download it on my phone. I already use a good converter for videos but, I don't know any to download from Spotify. Anyone got ideas?...

5SOSRMyLife
Newbie
I want to have a specific album that has songs not available in my country. It's from my favourite band and I want to download it on my phone. I already use a good converter for videos but, I don't k...
2016-12-03 3:58:34 PM
2016-12-03 5:50:53 PM
Hubo
Community Legend
1658 Views
1 replies
0 likes
Windows

1658 Views
1 replies
0 likes

Cant.Open.Spotify.At.All

I click on the icon and nothing happens. My mouse shows the loading thingy with the spinning circle then returns to normal. Spotify webhelpers still running in details tho. Also cant uninstall because nothing happens after clicking uninstall in contr...

AwesomeUserNam0
Casual Listener
I click on the icon and nothing happens. My mouse shows the loading thingy with the spinning circle then returns to normal. Spotify webhelpers still running in details tho. Also cant uninstall becaus...
2016-12-03 6:14:34 AM
405 Views
0 replies
0 likes
Windows

405 Views
0 replies
0 likes

Solved!! Shuffle not working on desktop version

The shuffle function on my laptop has an odd habit of only picking the next 50 or so songs in the playlist I have selected. This however is only a problem on my computer; the iOS shuffle version works wonderfully. A comparision between the shuffled s...

sophie9709
Casual Listener
The shuffle function on my laptop has an odd habit of only picking the next 50 or so songs in the playlist I have selected. This however is only a problem on my computer; the iOS shuffle v...
2016-12-02 11:41:56 PM
2016-12-03 4:26:31 AM
sophie9709
Casual Listener
3923 Views
4 replies
0 likes
Windows

3923 Views
4 replies
0 likes

Removal of key features

Dear Spotify community,I´m a Spotify user since around 2 years now and it really sets me of how they are dealing with us customers. There are things that are just not justifyable. THERE ARE KEY FEATURES A PROGRAMM NEEDS TO HAVE IF IT CALLS SOCIAL! Th...

derVpool
Casual Listener
Dear Spotify community, I´m a Spotify user since around 2 years now and it really sets me of how they are dealing with us customers. There are things that are just not justifyable. THERE ARE KEY FEA...
2016-12-02 8:29:04 PM
296 Views
0 replies
1 likes
Windows

296 Views
0 replies
1 likes

Spotify is constantly restarting

In practice, once or twice a minute while listening to music, the application is restarted on its own, what is the solution?

TurgayIskeceli
Newbie
In practice, once or twice a minute while listening to music, the application is restarted on its own, what is the solution?
2016-12-02 6:32:46 PM
288 Views
0 replies
0 likes
Windows

288 Views
0 replies
0 likes

Premium account won't play any music (music unavailable error)

Hi, I've just installed Spotify on a new PC running Windows 10 and despite allowing Spotify in my Firewall settings, I can't play any music. Every track I try and play results in a blue bar popping up saying 'This song is not available. If you have t...

Aristotlewot
Newbie
Hi, I've just installed Spotify on a new PC running Windows 10 and despite allowing Spotify in my Firewall settings, I can't play any music. Every track I try and play results in a blue bar pop...
2016-12-02 6:26:24 PM
179 Views
0 replies
0 likes
Windows

179 Views
0 replies
0 likes

Solved!! Playlists stop playing and interrupted by songs on my "my music" list

When I go to one of my playlists and hit the "play button" on my windows desktop version of Spotify, it will play only one song from that playlist and then start playing songs that I've saved but AREN'T part of the current playlist. This didn't start...

RinRayne
Casual Listener
When I go to one of my playlists and hit the "play button" on my windows desktop version of Spotify, it will play only one song from that playlist and then start playing songs that I've saved but ARE...
2016-12-01 7:53:41 PM
2016-12-02 4:34:21 PM
RinRayne
Casual Listener
2030 Views
1 replies
0 likes
Windows

2030 Views
1 replies
0 likes

Con't move playlist to folder - solved I think

I notice several people have had the same problem I've had moving playlists into folders. You can drag the playlist over the folder and the + sign appears, but when you release,the playlist is just moved to the location before or after the folder, no...

luthersnow
Music Fan
I notice several people have had the same problem I've had moving playlists into folders. You can drag the playlist over the folder and the + sign appears, but when you release,the playlist is ...
2016-12-02 4:19:34 PM
3444 Views
0 replies
8 likes
Windows

3444 Views
0 replies
8 likes

Discover Weekly bug

My discover weekly picture has not changed for about 3 months how can i change or fix this?

Sam170
Casual Listener
My discover weekly picture has not changed for about 3 months how can i change or fix this?
2016-11-30 4:45:29 AM
2016-12-02 5:23:33 AM
Sam170
Casual Listener
468 Views
4 replies
0 likes
Windows

468 Views
4 replies
0 likes

NonRepeating Radio-- AllOfSpotify

What do you think? No repeat radio No track limits - No duplicates True shuffling - All of Spotify Automatically updated periodically I offer you AllOfSpotify_Radio >> AllOfSpotify_Radio << with No track limits-- No infuriating repeats!-- Includes pr...

rednblu
Roadie
What do you think? No repeat radio No tr...
2016-12-01 12:33:25 AM
381 Views
0 replies
0 likes
Windows

381 Views
0 replies
0 likes

Imported songs get their metadata changed to random and wrong information

So i imported a song to spotify so i could upload it to my phone. The song is called Still by JJThe artist JJ exist on spotify but the album my song is on iss missing.After i added the song to the local data spotify changed it to The Blood Still Work...

Ulim
Casual Listener
So i imported a song to spotify so i could upload it to my phone. The song is called Still by JJ The artist JJ exist on spotify but the album my song is on iss missing. After i added the s...
2016-12-01 11:24:29 PM
248 Views
0 replies
0 likes
Windows

248 Views
0 replies
0 likes

F-secure freedome

HelloI'm having constant problems with my spotify connection while having f-secure freedome on.

pullavaras
Newbie
Hello I'm having constant problems with my spotify connection while having f-secure freedome on.
2016-12-01 9:25:09 PM
532 Views
0 replies
0 likes
Windows

532 Views
0 replies
0 likes

Spotify stops updating, shows the same song all the time.

Hello.I´m having a problem with the w10 Spotify. The feed to the right, showing song name and album, stops updating so it´s always the first song I played that I played that keeps showing. Anyone else having this problem?

Galiviel
Newbie
Hello. I´m having a problem with the w10 Spotify. The feed to the right, showing song name and album, stops updating so it´s always the first song I played that I played that keeps showing. Anyone e...
2016-12-01 6:20:09 PM
254 Views
0 replies
0 likes
Windows

254 Views
0 replies
0 likes

Künstler folgen Spotify free

Hallo zusammenWenn ich auf meinem Spotify free Account auf den Button "Künstler folgen" drücke, gehe ich davon aus, dass ich diesem Künstler nun folge. Nach wenigen Minuten merke ich, dass ich dem Künstler doch nicht mehr folge und den Button erneut ...

Binningen
Newbie
Hallo zusammen Wenn ich auf meinem Spotify free Account auf den Button "Künstler folgen" drücke, gehe ich davon aus, dass ich diesem Künstler nun folge. Nach wenigen Minuten merke ich, dass ich dem ...
2016-12-01 6:11:43 PM
342 Views
0 replies
0 likes
Windows

342 Views
0 replies
0 likes

I can not import my Itunes playlist on Spotify - Nothing Happens

Hello, Everything is in the title. I can't manage to import my Itunes playlist on my Spotify Prenium application in my PC. I have already made the following steps : Went to my itunes -> Files -> preferences -> advanced -> checked the box "share the X...

RedhaHK
Newbie
Hello, Everything is in the title. I can't manage to import my Itunes playlist on my Spotify Prenium application in my PC. I have already made the following steps : Went to my itunes -&...
2016-12-01 2:29:09 PM
261 Views
0 replies
0 likes
Windows

261 Views
0 replies
0 likes

music file half blank

Listening Flowers in the snow - Park Hyosin. It does play but no music in the middle. After 2:38, the arrow still moves till the end with silent, then goes to the next song. i assmue the musci file itself is half blank somewhat.

geonine
Newbie
Listening Flowers in the snow - Park Hyosin. It does play but no music in the middle. After 2:38, the arrow still moves till the end with silent, then goes to the next song. i assmue the musci f...
2016-12-01 12:10:21 PM
2016-12-01 1:23:06 PM
Bittencourt
Spotify Star
229 Views
1 replies
0 likes
Windows

229 Views
1 replies
0 likes

Desktop won't let me play any music at all

I've been using Spotify on my old laptop for months. I just got a new one, and it worked for the first day of using it. And now it wont let me play any music whatsoever, and I don't know what to do. Any time I click on a song to play, a notification ...

tessalamb_
Newbie
I've been using Spotify on my old laptop for months. I just got a new one, and it worked for the first day of using it. And now it wont let me play any music whatsoever, and I don't know what to do. ...
2016-12-01 4:45:46 AM
2016-12-01 12:19:02 PM
Bittencourt
Spotify Star
250 Views
1 replies
1 likes
Windows

250 Views
1 replies
1 likes

"This song is not available" error

I have had this problem for some days now, Spotify will not play anything on my laptop, it keeps saying "This song is not available". I've uninstalled the app and reinstalled it, I've tried turning it off and back on again but still not working. On m...

Paupaunai
Casual Listener
I have had this problem for some days now, Spotify will not play anything on my laptop, it keeps saying "This song is not available". I've uninstalled the app and reinstalled it, I've tried turn...
2016-12-01 10:48:23 AM
2016-12-01 11:31:16 AM
Paupaunai
Casual Listener
211 Views
1 replies
0 likes
Windows

211 Views
1 replies
0 likes

"Song is not availible"

Every time I try to play a song on spotify, the same message always appears at the top of the screen and hilighted in blue: "This song is not availible. If you have the file on your computer you can import it." Any song that I try to play on my deskt...

sheilaaking
Newbie
Every time I try to play a song on spotify, the same message always appears at the top of the screen and hilighted in blue: "This song is not availible. If you have the file on your computer you can ...
2016-12-01 8:16:58 AM
206 Views
0 replies
0 likes
Windows

206 Views
0 replies
0 likes

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