Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-12-16 1:46:58 PM
Rim4
Gig Goer
71818 Views
79 replies
27 likes

71818 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
yesterday
Pansauce
Casual Listener
87562 Views
283 replies
22 likes

87562 Views
283 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6319 Views
1 replies
6 likes

6319 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146752 Views
0 replies
26 likes
Mac
Windows

146752 Views
0 replies
26 likes

Spotify via Link starten

Hallo, ich bin gerdade dabei den Clan-Teamspeak zu desingen etc. Da würde mir der Wunsch zugetragen, dass ich bitte einfache Links einfügen soll, über die man dann direkt bei Spotify (Das Programm, nicht die Webseite) zu einer Playlist geleitet wird....

CollCreper
Casual Listener
Hallo, ich bin gerdade dabei den Clan-Teamspeak zu desingen etc. Da würde mir der Wunsch zugetragen, dass ich bitte einfache Links einfügen soll, über die man dann direkt bei Spotify (Das Programm,...
2014-09-18 3:41:17 PM
2014-09-19 5:43:20 PM
Peter__
Community Legend
1684 Views
1 replies
0 likes
Windows

1684 Views
1 replies
0 likes

Error 802 every time a Rolling Rock Commercial Comes on

Every time a Rolling Rock Commercial comes on, it freezes up Spotify and I have to exit and re-open it to be able to listen to music. I'm really surprised that there is no "repport problem" button. This seems like a simple glitch that they should fix...

AWKircher
Newbie
Every time a Rolling Rock Commercial comes on, it freezes up Spotify and I have to exit and re-open it to be able to listen to music. I'm really surprised that there is no "repport problem" button. T...
2014-08-29 6:57:09 PM
2014-09-19 5:42:23 PM
ben63vw
Casual Listener
639 Views
4 replies
4 likes
Windows

639 Views
4 replies
4 likes

Playlists differ

Hi, I've had a "temporary" playlist for years that I constently updates by adding I need to listen to and it constantly growing even though I constantly delete songs. But I have just discovered that it dosn't work as before. I use Spotify daily on my...

entx
Casual Listener
Hi, I've had a "temporary" playlist for years that I constently updates by adding I need to listen to and it constantly growing even though I constantly delete songs. But I have ...
2014-09-18 12:49:38 PM
2014-09-19 2:10:46 PM
entx
Casual Listener
287 Views
1 replies
0 likes
Windows

287 Views
1 replies
0 likes

Release Notes - Spotify for Desktop 0.9.12

What's new in this version (0.9.12) Moved Discover from the side menu into Browse Fictitious: All backend changes were done by Mr. Schrödinger, and they weren't. Important to note -

Goodman
Spotify Legend
What's new in this version (0.9.12) Moved Discover from the side menu into Browse Fictitious: All backend changes were done by Mr. Schrödinger, and they weren't. &nbsp...
2014-08-29 4:21:31 PM
2014-09-19 1:41:59 PM
Goodman
Spotify Legend
3639 Views
17 replies
3 likes
Mac
Windows

3639 Views
17 replies
3 likes

Need help with Ports behind a firewall

Hi, I'm a uni student and the dorms have a firewall which is very annoying. I can log in to the desktop client but I can only play the music that is saved for offline playing. To make a request to open ports for something, I need to send my Network A...

Bocks
Music Fan
Hi, I'm a uni student and the dorms have a firewall which is very annoying. I can log in to the desktop client but I can only play the music that is saved for offline playing. To make a re...
2014-09-18 4:59:16 PM
2014-09-18 10:53:35 PM
user-removed
Not applicable
5839 Views
1 replies
0 likes
Windows

5839 Views
1 replies
0 likes

Inaccurate results when searching by genre

Hello, I`m not sure if this has been flagged already. It happens on both client and web players. When searching by genre some obvious strings don`t give any results. Example genre:"Heavy Metal" even thou it is present in the genre list. Contrary genr...

Svuio
Casual Listener
Hello, I`m not sure if this has been flagged already. It happens on both client and web players. When searching by genre some obvious strings don`t give any results. ...
2014-09-16 2:55:53 PM
2014-09-17 8:24:07 AM
Svuio
Casual Listener
485 Views
2 replies
0 likes
Windows

485 Views
2 replies
0 likes

How can I set up my keyboard hotkeys?

Hi all, so I tried looking around to see if anybody had the same problem but I couldn't find anything. I use Spotify everywhere... but when I listen to music in my desktop (iTunes, for example), I use my keyboard's hotkeys to go to the next song. I h...

VeNeX
Casual Listener
Hi all, so I tried looking around to see if anybody had the same problem but I couldn't find anything. I use Spotify everywhere... but when I listen to music in my desktop (iTunes, for exa...
2014-09-15 8:07:48 AM
2014-09-16 12:47:43 AM
user-removed
Not applicable
2735 Views
2 replies
0 likes
Windows

2735 Views
2 replies
0 likes

Help, Unsupported file not playing

Looked up an Album (specifically Artist 3, Album The End has Begun) on spotify. Had no issues locating the music, however, no matter what song I request to play, it keeps giving me an error message saying "File is Unsupported" and sends me to the Spo...

EsCheshire
Newbie
Looked up an Album (specifically Artist 3, Album The End has Begun) on spotify. Had no issues locating the music, however, no matter what song I request to play, it keeps giving me an error message s...
2014-09-16 4:07:42 PM
2014-09-16 12:30:15 AM
user-removed
Not applicable
337 Views
1 replies
0 likes
Windows

337 Views
1 replies
0 likes

Getting a 408 error even though I have the Canada code...

Hi everybody, I got my code to get Spotify in Canada about a month ago. I've been using it a lot and it's great. However just today, in my desktop spotify app it's showing a 408 (out of country) error. I just noticed on my profile it says I'm in the ...

montans_a
Casual Listener
Hi everybody, I got my code to get Spotify in Canada about a month ago. I've been using it a lot and it's great. However just today, in my desktop spotify app it's showing a 408 (out of country) er...
2014-08-28 5:14:20 PM
2014-09-16 10:29:53 PM
montans_a
Casual Listener
348 Views
3 replies
0 likes
Windows

348 Views
3 replies
0 likes

Playlist created on desktop not syncing

I have this same issue....added a new playlist name to the desktop application and it propogated fine to the web and other devices. However, when I added a bunch of songs to that playlist on the desktop application, none of them propogated to anywher...

empoweredfit
Newbie
I have this same issue....added a new playlist name to the desktop application and it propogated fine to the web and other devices. However, when I added a bunch of songs to that playlist on th...
2014-09-12 9:41:55 PM
2014-09-13 1:07:07 AM
user-removed
Not applicable
299 Views
2 replies
0 likes
Windows

299 Views
2 replies
0 likes

Playlist won't go away! AGAIN!

Well, since my last post seems to have disappeared, I'll try again. I have a repeating playlist that won't go away. ANY playlist I choose becomes 'default' and will always tag itself to the end of whatever i'm playing and will constantly repeat. We u...

Steelblade
Music Fan
Well, since my last post seems to have disappeared, I'll try again. I have a repeating playlist that won't go away. ANY playlist I choose becomes 'default' and will always tag itself to th...
2014-09-12 4:56:08 PM
748 Views
0 replies
0 likes
Windows

748 Views
0 replies
0 likes

Solved!! spotify automatic startup

I do not want spotify to start up automatically when I go to desktop in Windows 8. How can I stop this from happening?

ttele
Casual Listener
I do not want spotify to start up automatically when I go to desktop in Windows 8. How can I stop this from happening?
2014-09-10 9:24:32 PM
2014-09-12 4:02:39 AM
kbrooksc
Community Legend
480 Views
3 replies
0 likes
Windows

480 Views
3 replies
0 likes

Windows 7 Can't see my custom radio stations

I use to be able to see my custom radio stations on my desktop, but they are no longer showing up. I can see them just fine on my android phone. I also checked the web player and I don't see my stations there either. Please help, I miss my stations.

tdtuttle
Newbie
I use to be able to see my custom radio stations on my desktop, but they are no longer showing up. I can see them just fine on my android phone. I also checked the web player and I don't ...
2014-09-11 7:39:24 PM
308 Views
0 replies
0 likes
Windows

308 Views
0 replies
0 likes

Bug: Advertisement Connection Fail, unable to continue playing music.

Hi Spotify Team! This has happened twice today while listening to Spotify using the Windows Desktop Client, on Windows 8.1 64-bit, I was playing music just fine, and when the track ended spotify wanted to play an advertisement. At the top of the scre...

DJKaotica
Casual Listener
Hi Spotify Team! This has happened twice today while listening to Spotify using the Windows Desktop Client, on Windows 8.1 64-bit, I was playing music just fine, and when the tr...
2014-09-04 10:36:15 PM
2014-09-11 2:07:19 PM
Meresdreams
Casual Listener
551 Views
5 replies
1 likes
Windows

551 Views
5 replies
1 likes

Everything disappeared

I was trying to unlink my spotify account with my facebook account and somehow I lost everything that I had: my playlists, my followers, my preferences, apps, etc. The strange thing is that my personal playlist still exists and I can access it, but I...

user-removed
Visitor
I was trying to unlink my spotify account with my facebook account and somehow I lost everything that I had: my playlists, my followers, my preferences, apps, etc. The strange thing is that my person...
2014-09-09 9:36:35 PM
2014-09-11 1:34:04 AM
user-removed
Not applicable
261 Views
2 replies
0 likes
Windows

261 Views
2 replies
0 likes

Cant open Spotify

Hello, i use spotify everyday, and it is very annoying that is has suddenly stopped working. It works perfectly on my phone but not my laptop. i try open it but it gives me a messagin saying i am not allowed Thanks

brigyhunt
Newbie
Hello, i use spotify everyday, and it is very annoying that is has suddenly stopped working. It works perfectly on my phone but not my laptop. i try open it but it gives me a messagin saying i ...
2014-09-10 2:58:47 PM
332 Views
0 replies
0 likes
Windows

332 Views
0 replies
0 likes

clicks and underwater singing with 0.9.12.10

I stupidly allowed an upgrade to proceed for Spotify from version 0.9.10.14 to 0.9.12.0. Now I get annoying loud clicks every few seconds and singing voices sound like they're in an underwater cathedral. How can I go back to the older version which w...

molks
Casual Listener
I stupidly allowed an upgrade to proceed for Spotify from version 0.9.10.14 to 0.9.12.0. Now I get annoying loud clicks every few seconds and singing voices sound like they're in an underwater cathed...
2014-09-10 3:44:10 AM
2014-09-10 3:54:12 AM
kbrooksc
Community Legend
255 Views
1 replies
0 likes
Windows

255 Views
1 replies
0 likes

Discover -- previewing a track

Right clicking and holding the button down over the play icon for a selection used to preview the track, and releasing the button returned you to what you were listening. That function no longer works for me, and I miss it. What can I do to bring it ...

VintageJass
Casual Listener
Right clicking and holding the button down over the play icon for a selection used to preview the track, and releasing the button returned you to what you were listening. That function no longe...
2014-09-02 7:32:15 PM
2014-09-10 1:10:46 AM
VintageJass
Casual Listener
474 Views
3 replies
3 likes
Windows

474 Views
3 replies
3 likes

playlist download offline

whene i have a playlist downloaded the name and the albumart of the playlist it doesnt show, instead it search on the internet to try find the name of the playlist. This happens when is offline.

user-removed
Visitor
whene i have a playlist downloaded the name and the albumart of the playlist it doesnt show, instead it search on the internet to try find the name of the playlist. This happens when is of...
2014-09-02 10:11:56 PM
2014-09-10 1:06:09 AM
user-removed
Not applicable
560 Views
4 replies
0 likes
Windows

560 Views
4 replies
0 likes

Cant add any song to my playlists

When i right click on song and try to add it to my list , it is not showing my lists. There are only "starred" and "windows media player" lists showing.

Sinsandvirtuess
Casual Listener
When i right click on song and try to add it to my list , it is not showing my lists. There are only "starred" and "windows media player" lists showing.
2014-09-09 6:21:12 PM
2014-09-09 10:35:10 PM
user-removed
Not applicable
374 Views
1 replies
0 likes
Windows

374 Views
1 replies
0 likes

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