Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Rim4
  • Gig Goer
  • 77067 Views
  • 79 replies
  • 27 likes
  • 77067 Views
  • 79 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • perpends
  • Casual Listener
  • 90910 Views
  • 287 replies
  • 22 likes
  • 90910 Views
  • 287 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6523 Views
  • 1 replies
  • 6 likes
  • 6523 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 147087 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 147087 Views
  • 0 replies
  • 26 likes

Windows 10 / app has Can't Play this right now error on every track

PlanPremiumCountryNetherlandsDevicePCOperating SystemWindows 10 My Question or IssueWithin the last week my computer was upgraded from Windows 8.1 to Windows 10. Among the myriad of program issues I'm now having to deal with, Spotify app for Desktop ...

  • Visitor
  • Plan Premium Country Netherlands Device PC Operating System Windows 10   My Question or Issue Within the last week my computer was upgraded from Windows 8.1 to Windows 10. Among the my...
  • user-removed
  • Not applicable
  • 326 Views
  • 2 replies
  • 0 likes
  • cant play this right now
    spotify windows 10 issue
  • 326 Views
  • 2 replies
  • 0 likes

"Spotify can't play this right now" + FIX

Running the Windows Desktop Version of Spotify (Spotify for Windows1.2.14.1149.ga3ae422d) and trying to play something resulted in the pop-up message "Spotify can't play this right now". I followed all the "n Steps to fix this issue" I could find but...

  • Casual Listener
  • Running the Windows Desktop Version of Spotify (Spotify for Windows 1.2.14.1149.ga3ae422d) and trying to play something resulted in the pop-up message "Spotify can't play this right now". I followed...
  • user-removed
  • Not applicable
  • 557 Views
  • 1 replies
  • 0 likes
  • 557 Views
  • 1 replies
  • 0 likes

Superuser Contribution Desktop App isn't working properly!

Hi there,Recently in the past week or so certain functionality of my desktop app doesnt seem to be working and I dont know the reason behind it.New playlists in which I create are not updating properly with the songs. For example my new playlist in w...

  • Regular
  • Hi there, Recently in the past week or so certain functionality of my desktop app doesnt seem to be working and I dont know the reason behind it. New playlists in which I create are not updating pr...
  • Eni
  • Moderator
  • 1124 Views
  • 6 replies
  • 2 likes
  • 1124 Views
  • 6 replies
  • 2 likes

Solved!!Superuser Contribution Minor Desktop app Bug

PlanPremiumCountryIndiaDeviceLenovo ideapadOperating SystemWindows 10 My Question or IssueThis is a very small bug, hence might be unnoticed by the developers, but if I have spotify open on my desktop app and I change my resolution in settings for a ...

  • Casual Listener
  • Plan Premium Country India Device Lenovo ideapad Operating System Windows 10   My Question or Issue This is a very small bug, hence might be unnoticed by the developers, but if I have ...
  • Vasil
  • Moderator
  • 300 Views
  • 1 replies
  • 0 likes
  • "Windows" "Bug"
  • 300 Views
  • 1 replies
  • 0 likes

Superuser Contribution blank and black screen on Spotify

This happened randomly and recently after having Spotify downloaded for 2-3yrs, whenever I try to open Spotify it appears blank and black screen. I can not move Spotify There is three dots for file, edit and view, and they have nothing that could hel...

  • Newbie
  • This happened randomly and recently after having Spotify downloaded for 2-3yrs, whenever I try to open Spotify it appears blank and black screen. I can not move Spotify There is three dots for file, ...
  • Dian
  • Spotify Legend
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Spotify pausing frequently on Windows and Android

PlanPremiumCountryUSDeviceSamsung AO2S/Not sure but it's definitely a laptopOperating SystemNot Sure/Windows 11 My IssueSpotify is pausing predictably in the 30-32 second range i.e. 30 seconds into a song, it pauses, i hit play again, it pauses aroun...

  • Casual Listener
  • Plan Premium Country US Device Samsung AO2S/Not sure but it's definitely a laptop Operating System Not Sure/Windows 11   My Issue Spotify is pausing predictably in the 30-32 second ran...
  • TwentyWrong
  • Casual Listener
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Play only one Song from a List

Hi there,how can I play only one song when i'm e.g. in an album or a playlist?When I doubleclick the song, the rest of the tracks will be played, too.Please don't tell me, it's not possible...

  • Music Fan
  • Hi there, how can I play only one song when i'm e.g. in an album or a playlist? When I doubleclick the song, the rest of the tracks will be played, too. Please don't tell me, it's not possible...
  • feistyla
  • Music Fan
  • 35267 Views
  • 13 replies
  • 4 likes
  • 35267 Views
  • 13 replies
  • 4 likes

Solved!!Superuser Contribution User's public profile only show 6 public playlists if it has exactly 7 (one goes missing)

PlanPremiumCountrySpainDeviceDesktopOperating SystemWindows 10 My Question or IssueThis is a bug report regarding the latest desktop version (1.1.58.820.g2ae50076-a). If you have exactly 7 public playlists the "SEE ALL" button is missing in the user'...

  • Newbie
  • Plan Premium Country Spain Device Desktop Operating System Windows 10   My Question or Issue This is a bug report regarding the latest desktop version (1.1.58.820.g2ae50076-a). If...
  • aleypandros
  • Casual Listener
  • 3498 Views
  • 8 replies
  • 0 likes
  • Public Playlists
  • 3498 Views
  • 8 replies
  • 0 likes

Superuser Contribution keeps saying cant play current song after 2 songs

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueAfter every second song or so the song will make it t...

  • Newbie
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Canada Device PC Operating System Windows 10 &nbs...
  • MihailY
  • Moderator
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Computer does not sync as PLAYED, podcasts played on android cell.

PLAN: FreeCOUNTRY: St Thomas, US Virgin IslandsDEVICES: Computer; Hewlett-Packard laptop Model: 14-df0053od O/S: Windows 10 Cell phone; Samsung Galaxy A03s androidI listen to PODCAST'S on my cell. Spotify on my laptop would show cell's PLAYED podcast...

  • Regular
  • PLAN: Free COUNTRY: St Thomas, US Virgin Islands DEVICES: Computer; Hewlett-Packard laptop Model: 14-df0053od               &n...
  • 301 Views
  • 0 replies
  • 0 likes
  • 301 Views
  • 0 replies
  • 0 likes

Superuser Contribution Why Friend Feed Should be logged in FaceBook?

I want to share music with my friends, but I have a big problem with logged in at Facebook platform. 20 aged people who lived in South Korea do not use Facebook.They use Instagram.It sometimes makes annoying.So my friends of mine who use Spotify can'...

  • Visitor
  • I want to share music with my friends, but I have a big problem with logged in at Facebook platform.  20 aged people who lived in South Korea do not use Facebook. They use Instagram. It somet...
  • Yordan
  • Moderator
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

Superuser Contribution hola no puedo escuchar en mi computadora de siempre,

hola no puedo escuchar en mi computadora de siempre, pero en el celular sí puedo escuchar. Puedo operar desde la compu y se escucha por el cel, y cuando cambio la opcion, no logro esucuchar en la compu, pongo play y me salta un cartel que dice (spoti...

  • Visitor
  • hola no puedo escuchar en mi computadora de siempre, pero en el celular sí puedo escuchar. Puedo operar desde la compu y se escucha por el cel, y cuando cambio la opcion, no logro esucuchar en la com...
  • Vasil
  • Moderator
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Covers music in spotify

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)My Question or Issue

  • Roadie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue  
  • Yordan
  • Moderator
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist pausing at random

I'm using windows Spotify, and have noticed that this glitch doesn't happen on any other platform I use for it, but there is a glitch that's been going on for weeks now (with my computer, not sure if anyone else has had this problem) where once a son...

  • Visitor
  • I'm using windows Spotify, and have noticed that this glitch doesn't happen on any other platform I use for it, but there is a glitch that's been going on for weeks now (with my computer, not sure if...
  • Vasil
  • Moderator
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bring back the Friend bar

Can we just have the friend activity section on the desktop version please. I like to see what my friends are listening to, I have zero interest in another info bar about artists. if I want to click on them I will.

  • Newbie
  • Can we just have the friend activity section on the desktop version please. I like to see what my friends are listening to, I have zero interest in another info bar about artists.  if I want ...
  • Yordan
  • Moderator
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify got error i cant play any song and my username got change into bunch of number and letter

PlanFreeCountryVietnamDeviceHP Laptop 15s-du1xxxOperating SystemWindows 11 My Question or IssueMy spotify app got error i cant play any songs or do anything and my username got change into bunch of number and letter

  • Newbie
  •   Plan Free Country Vietnam Device HP Laptop 15s-du1xxx Operating System Windows 11   My Question or Issue My spotify app got error i cant play any songs or do anything and my us...
  • Yordan
  • Moderator
  • 337 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 337 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can a Host pause/play for everyone in a Listening Party

PlanPremiumCountryUK DevicePCOperating SystemWindows My Question or IssueIf a host starts a Listening Party in Discord, is there any way for the "host" to be able to Pause/Play music for all listeners? I know everyone involved has the ability to star...

  • Newbie
  • Plan Premium Country UK   Device PC Operating System Windows    My Question or Issue If a host starts a Listening Party in Discord, is there any way for the "host" to be abl...
  • Vasil
  • Moderator
  • 331 Views
  • 1 replies
  • 0 likes
  • 331 Views
  • 1 replies
  • 0 likes

Spotify Bottom Button are not centered

PlanPrenium but it is all the desktop versionCountryFranceDeviceAcer Nitro 5 Operating SystemWindows 10, last version (22h2) My Question or IssueSpotify bottom buttons are not centered ! They are off : in fact they are 8px too far right (on a 1920x10...

  • Casual Listener
  • Plan Prenium but it is all the desktop version Country France Device Acer Nitro 5  Operating System Windows 10, last version (22h2)   My Question or Issue Spotify bottom buttons a...
  • 264 Views
  • 0 replies
  • 0 likes
  • 264 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify to simply Play while Serato is launched

I DJ. I mix tracks on music I own on Serato... However, I like to take a break and I would like to use my Spotify during my breaks - why can't Spotify simply play while Serato software is launched? Spotify doesn't need to mix in - just simply play an...

  • Newbie
  • I DJ. I mix tracks on music I own on Serato... However, I like to take a break and I would like to use my Spotify during my breaks - why can't Spotify simply play while Serato software is launched? S...
  • MihailY
  • Moderator
  • 744 Views
  • 1 replies
  • 0 likes
  • 744 Views
  • 1 replies
  • 0 likes