Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-12-16 1:46:58 PM
Rim4
Gig Goer
73185 Views
79 replies
27 likes

73185 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
a week ago
Pansauce
Casual Listener
88451 Views
283 replies
22 likes

88451 Views
283 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6360 Views
1 replies
6 likes

6360 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146812 Views
0 replies
26 likes
Mac
Windows

146812 Views
0 replies
26 likes

Superuser Contribution Spotify crashes immediatly

PlanPremiumCountrySwedenOperating SystemWindows 10 My Question or IssueWhenever I open the Spotify app on my laptop it crashes. It shows that its open in the taskbar and the icon shows up for a split second in the tray. If I hover over it in the task...

Krankenztein
Newbie
Plan Premium Country Sweden Operating System Windows 10 My Question or Issue Whenever I open the Spotify app on my laptop it crashes. It shows that its open in the taskbar and the icon...
2023-05-03 11:22:03 AM
2023-05-30 8:08:46 PM
Huothar
Roadie
1023 Views
12 replies
2 likes

1023 Views
12 replies
2 likes

Superuser Contribution Songs don't play on the Windows app

Hi. I downloaded the app for Windows and song's don't play. When I click play the song starts for less than one second (I don't hear anything) and then it stops and I see the message "it is not possible to play the content. if you downloaded it pleas...

user-removed
Visitor
Hi. I downloaded the app for Windows and song's don't play. When I click play the song starts for less than one second (I don't hear anything) and then it stops and I see the message "it is ...
2023-05-28 6:02:38 PM
2023-05-30 6:34:16 PM
user-removed
Not applicable
333 Views
4 replies
0 likes

333 Views
4 replies
0 likes

Superuser Contribution desktop app

The spotify app on my laptop logged me out and won't log me back in? I've logged in on my browser but that won't register to the app. I've also redownloaded the app and it's having the same problems.

Yike1
Visitor
The spotify app on my laptop logged me out and won't log me back in? I've logged in on my browser but that won't register to the app. I've also redownloaded the app and it's having the same problems....
2023-05-29 3:59:13 AM
2023-05-30 9:40:08 AM
Joan
Moderator
313 Views
1 replies
0 likes

313 Views
1 replies
0 likes

Solved!!Superuser Contribution Bug Report - Incorrect Time

PlanPremiumCountryUnited KingdomDeviceWindows 11My Question or IssueThe "Played" time is in the future, the current time on the device is synchronized/correct. I've tried restarting Spotify but the issue still happens.

ItsLeon15
Regular
Plan Premium Country United Kingdom Device Windows 11 My Question or Issue The "Played" time is in the future, the current time on the device is synchronized/correct. I've tried restarting Spo...
2023-05-22 1:39:37 AM
2023-05-29 8:46:52 PM
OscarDC
Moderator
480 Views
5 replies
0 likes

480 Views
5 replies
0 likes

Superuser Contribution Desktop lyrics sometime only show the current line and not the whole song

PlanPremiumCountryCanada DeviceHP EnvyOperating SystemWindows 10 My Question or IssueWhen I open the lyrics to a song on desktop, I am only seeing the current line and a couple upcoming lines. I have previously been able to see and scroll through the...

joindre
Newbie
Plan Premium Country Canada Device HP Envy Operating System Windows 10 My Question or Issue When I open the lyrics to a song on desktop, I am only seeing the current line and...
2023-05-27 9:49:26 PM
2023-05-29 3:02:17 PM
Alex
Spotify Legend
279 Views
1 replies
0 likes

279 Views
1 replies
0 likes

Solved!!Superuser Contribution Sidebar with album and artist information

My Question or IssueHi, I don't know why the sidebar with the album cover and the artist information on the desktop app (Windows 10) suddenly disappear. I can't find the button to reactivate it anymore.For me, it was really helpful.

lauraexpo
Casual Listener
My Question or Issue Hi, I don't know why the sidebar with the album cover and the artist information on the desktop app (Windows 10) suddenly disappear. I can't find the button to reactivate it any...
2023-04-29 6:16:57 PM
2023-05-28 8:28:24 PM
iim2godly
Casual Listener
5229 Views
12 replies
5 likes

5229 Views
12 replies
5 likes

Solved!!Superuser Contribution Huge empty space in "add to playlist" dropdown

PlanPremiumCountryGermanyDeviceMultiple Computers (Desktops & Laptops)Operating SystemWindows 10 & Windows 11 My Question or IssueI have this issue where i have a huge empty space in the dropdown menu when adding a song to playlist.I attached a scree...

Nostix
Newbie
Plan Premium Country Germany Device Multiple Computers (Desktops & Laptops) Operating System Windows 10 & Windows 11 My Question or Issue I have this issue where i have a hug...
2023-01-02 1:21:28 PM
2023-05-28 7:32:05 PM
cmbnlover
Casual Listener
534 Views
2 replies
0 likes

534 Views
2 replies
0 likes

Superuser Contribution Access Denied on Windows 10 Desktop App

PlanFree/PremiumCountryItalyDeviceDesktopOperating SystemWindows 10 21h2 My Question or IssueI get this string when i access on spotify: AccessDeniedAccess DeniedTZ1A4TJN23DJH9BD6f3b75dAIMKXgTzzZOZ06p3YsT/GGYNEgusUkgWZnFMqLT2BnTkOL5g5cxX/VqVMwW6svJfq...

francescolux
Casual Listener
Plan Free/Premium Country Italy Device Desktop Operating System Windows 10 21h2 My Question or Issue I get this string when i access on spotify: AccessDeniedAccess DeniedTZ1...
2023-05-25 10:18:08 AM
2023-05-28 10:57:11 AM
Alex
Spotify Legend
1001 Views
3 replies
0 likes

1001 Views
3 replies
0 likes

Superuser Contribution Minor bug in "About Spotify" pop-up window

If you open "About Spotify" from top left menu - pop-up window appears with text "Spotify () for Windows". I do not know what should be in "()", apparently some additional app identifier. The app is installed directly from the Spotify website and not...

Mikhail94
Music Fan
If you open "About Spotify" from top left menu - pop-up window appears with text "Spotify () for Windows". I do not know what should be in "()", apparently some additional app identifier. &nbsp...
2023-05-21 5:44:57 PM
2023-05-28 8:33:24 AM
Mikhail94
Music Fan
394 Views
2 replies
0 likes

394 Views
2 replies
0 likes

Solved!!Superuser Contribution Podcasts will not play

Having issue playing Podcasts, but all my music is fine whether my personal playlist or a Spotify playlist. Tried accessing old episodes of my current Podcast binge, and episodes of my older binges, and nothing! Even tried one that I had never listen...

whodatchristine
Regular
Having issue playing Podcasts, but all my music is fine whether my personal playlist or a Spotify playlist. Tried accessing old episodes of my current Podcast binge, and episodes of my older bi...
2019-07-31 3:05:24 PM
2023-05-27 9:54:45 PM
OscarDC
Moderator
51570 Views
5 replies
3 likes

51570 Views
5 replies
3 likes

Is it possible to revert the latest UI update?

PlanPremiumCountryUSADevice/Operating SystemWindows 10 Desktop My Question or IssueIs there an option to revert the UI to how it before the current update? The desktop app now looks the same as the webplayer. I can no longer scroll through all of an ...

Joseph_J
Newbie
Plan Premium Country USA Device/Operating System Windows 10 Desktop My Question or Issue Is there an option to revert the UI to how it before the current update? The desktop app now lo...
2021-04-18 6:32:37 AM
2023-05-27 4:15:23 PM
Kishiko
Casual Listener
6631 Views
8 replies
27 likes

6631 Views
8 replies
27 likes

Superuser Contribution Lyrics don't appear in the app, but appear when opening on the song's web page

PlanPremiumCountryUSDevicePC / Redmi Note 9C NFCOperating SystemWindows 11 / Android 10 My Question or IssueLyrics for some songs do appear on its source (Musixmatch) and on the song's page in browser (https://open.spotify.com/track/xxxxxxxxxxxxxx ),...

wileyfoxyx
Regular
Plan Premium Country US Device PC / Redmi Note 9C NFC Operating System Windows 11 / Android 10 My Question or Issue Lyrics for some songs do appear on its source (Musixmatch) and on ...
2023-05-23 5:21:28 PM
2023-05-26 11:14:10 PM
Susan_GP
Moderator
1267 Views
3 replies
0 likes
Desktop
lyrics

1267 Views
3 replies
0 likes

Superuser Contribution Cosmetics: Lyrics background color does not extend fully to the top until scrolling

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or Issue

Zomvivi
Music Fan
Plan Premium Country Germany Device PC Operating System Windows 10 My Question or Issue
2023-05-25 2:21:24 PM
2023-05-26 10:50:34 PM
Susan_GP
Moderator
263 Views
1 replies
0 likes

263 Views
1 replies
0 likes

Superuser Contribution 'Artists' tab not appearing in my library

PlanPremiumCountryUnited KingdomDeviceDesktop PCOperating SystemWindows 10 My Question or IssueThere is no 'Artists' tab in my Library; the only two tabs I have are 'Playlists' and 'Albums'.According to this post, there should be a way to filter my L...

jakepittman
Newbie
Plan Premium Country United Kingdom Device Desktop PC Operating System Windows 10 My Question or Issue There is no 'Artists' tab in my Library; the only two tabs I have are 'Playlist...
2023-05-25 12:07:08 PM
2023-05-26 3:03:53 PM
Kiril
Moderator
390 Views
1 replies
0 likes
Desktop

390 Views
1 replies
0 likes

Superuser Contribution [Bug] Desktop app resizing library page

Desktop app keeps resizing library page after opening app in full screen and than in windowed mode

cds1389
Newbie
Desktop app keeps resizing library page after opening app in full screen and than in windowed mode
2023-05-23 10:18:57 PM
2023-05-25 2:23:17 PM
Zomvivi
Music Fan
686 Views
2 replies
2 likes

686 Views
2 replies
2 likes

Superuser Contribution my profile picture won't update

PlanPremiumCountryIndia Operating System(windows 11) My Question or IssueI have updated my profile picture on my cellphone, but it is not updating for my desktop.

goofycan
Visitor
Plan Premium Country India Operating System (windows 11) My Question or Issue I have updated my profile picture on my cellphone, but it is not updating for my desktop.
2023-05-23 6:54:28 PM
2023-05-24 7:08:16 PM
OscarDC
Moderator
328 Views
1 replies
0 likes

328 Views
1 replies
0 likes

Solved!!Superuser Contribution Song stops playing after around 5-8 seconds and gives the message "can't play the current song".

PlanPremiumCountryUnited States Of AmericaDevicePCOperating SystemWindows 10My Question or IssueWhenever I try to play songs, some of them wont even start playing and some of them will play for about 5-8 seconds then stop (not paused) and then get a ...

Keelion
Casual Listener
Plan Premium Country United States Of America Device PC Operating System Windows 10 My Question or Issue Whenever I try to play songs, some of them wont even start playing and some of them w...
2019-04-23 12:03:24 AM
2023-05-24 5:27:13 PM
Susan_GP
Moderator
17175 Views
17 replies
4 likes

17175 Views
17 replies
4 likes

Superuser Contribution Upon upgrading to premium I lost all of my playlists on Desktop, but not on other connected devices

PlanPremium My Question or IssueUpon upgrading to premium I lost all of my playlists on Desktop, but not on other connected devices, despite display name and account name matching (and it apparently being the same premium account)

SixPomegranateSeeds
Newbie
Plan Premium My Question or Issue Upon upgrading to premium I lost all of my playlists on Desktop, but not on other connected devices, despite display name and account name matching (and i...
2023-05-23 11:47:51 AM
2023-05-24 2:09:02 PM
Alex
Spotify Legend
243 Views
1 replies
0 likes
Account
Premium

243 Views
1 replies
0 likes

Solved!!Superuser Contribution Find ALL Made for you Playlists (running mixes etc)

PlanPremiumCountryUKDeviceWindows PCOperating SystemWindows 10 ProMy Question or Issue So I've noticed that Spotify is creating lots of very cool Made For You Playlists (Beyond the normal 1-5, Daily Mix, Release Radar Etc) but there doesn't seem to b...

TheScuz
Casual Listener
Plan Premium Country UK Device Windows PC Operating System Windows 10 Pro My Question or Issue So I've noticed that Spotify is creating lots of very cool Made For You Playlists (Beyo...
2023-05-23 12:40:11 PM
2023-05-24 1:11:27 PM
TheScuz
Casual Listener
3617 Views
2 replies
0 likes
Windows

3617 Views
2 replies
0 likes

Superuser Contribution Desktop unable to find other desktop apps to connect to

PlanPremium Operating SystemWin11 My Question or IssueUnable to find my device, even after clean install of lates version.Will not show up on other Win11 devices, nor mobile app or web app. (clean install with reboot in between).Have also bypassed FW...

CrinosAD
Casual Listener
Plan Premium Operating System Win11 My Question or Issue Unable to find my device, even after clean install of lates version. Will not show up on other Win11 devices, nor mobile...
2023-05-15 7:23:52 PM
2023-05-24 8:33:53 AM
Lyubka
Moderator
433 Views
4 replies
0 likes

433 Views
4 replies
0 likes

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