installation of version 0.9.12 crashes

[iggyfloyd]

Hi everybody,

This morning my spotify desktop player asked to be restarted to apply the update 0.9.12. The PC froze and had to hard-reset it. Also after the restart, Spotify could not apply the update, so I've unistalled it, but now, I cannot install it anymore!!!! The installation software crashes. Attached the Microsoft reports, if it helps....

I'm trunning on Windows XP latest Sp, CPU AMD 2100XP+, etc etc.

Hope anyone can help.... thanks in advance

[user-removed]

I think with update 0.9.12 Spotify removed support for Windows XP, as it is now obsolete. Nobody should be using it anymore.

[Kamran]

Sorry, used the wrong Spotify Community account, but still, I think they removed support for Windows XP with update 0.9.12.

[Dirge · Accepted solution]

I have the same problem with my computer, which has an old AMD CPU (like yours) without SSE2 support. It appears (though I can't be 100% certain) that the installer for version 0.9.12.10 requires a CPU with SSE2 support. You should be able to install the previous version (0.9.11.27), which can be downloaded from FileHippo and other places. Be sure to download the full installer (~34MB) and not the small Web installer, as the Web installer will download and attempt to install the latest version.

Because there is no way (that I know of) to disable automatic updates, Spotify will attempt to update itself every time you start it. You'll get a little crash notification when the updater crashes; just cancel it and the un-updated Spotify will start and you'll be good to go. I don't know how long the previous version will continue to work with the Spotify servers, but it's still working fine for me.

More and more applications and installers are requiring a CPU with SSE2 support, so you'll likely run into this problem with other applications in the future. (I have about a half dozen other applications that I can no longer update due to SSE2 requirements.)

[user-removed]

If you do a search of the boards there is a workaround to stop the auto updater so one can use an older app and prevent the auto update.

[Dirge]

I found the workaround ... I'm applying it ... and it works. Thanks.