Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-12-16 1:46:58 PM
Rim4
Gig Goer
76481 Views
79 replies
27 likes

76481 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Wednesday
perpends
Casual Listener
90567 Views
287 replies
22 likes

90567 Views
287 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6505 Views
1 replies
6 likes

6505 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
147067 Views
0 replies
26 likes
Mac
Windows

147067 Views
0 replies
26 likes

cannot select and drag songs to playlists anymore

Since the latest update I am not able to select a song (from anywhere: album, playlist...) and drag it to an existing personal playlist. Everything has been working fine until the recent update. Is this on purpose or a bug? version 0.9.15.27.g87efe63...

longroad77
Newbie
Since the latest update I am not able to select a song (from anywhere: album, playlist...) and drag it to an existing personal playlist. Everything has been working fine until the recent update. ...
2014-12-18 9:35:43 PM
2014-12-18 11:17:14 PM
user-removed
Not applicable
362 Views
1 replies
0 likes
Windows

362 Views
1 replies
0 likes

How do you make a recplament song available when spotify does not recognize the song

Hello Everyone, Issue: in SubjectIll try to explain it as easy as possible. I have a lot of playlists and i want to make them available for everyone. Yes i am aware that Spotify replaces the local songs if it is able to find the same song (if metadat...

117176782
Newbie
Hello Everyone, Issue: in Subject Ill try to explain it as easy as possible. I have a lot of playlists and i want to make them available for everyone. Yes i am aware tha...
2014-12-18 3:44:22 PM
253 Views
0 replies
0 likes
Windows

253 Views
0 replies
0 likes

Spotify without Websockets

Hello, I am having trouble accessing Spotify at work. With both the web and desktop players, the "logging in..." window just spins forever without any progress. I contacted IT here and they informed me that Spotify is blocked since it uses Websocktes...

powersmp
Newbie
Hello, I am having trouble accessing Spotify at work. With both the web and desktop players, the "logging in..." window just spins forever without any progress. I contacted IT here and the...
2014-12-18 12:27:06 PM
752 Views
0 replies
0 likes
Windows

752 Views
0 replies
0 likes

is there a difference in sound between free and premium?

Not sure where to post this. There seems to be no exact place for such a simple question: is there a difference in sound between free and premium? What I am hearing here does not seem to be as good as rdio, or maybe it's just a coincidence based on w...

pintree3
Casual Listener
Not sure where to post this. There seems to be no exact place for such a simple question: is there a difference in sound between free and premium? What I am hearing here does not seem to be as good...
2014-12-16 7:26:41 AM
2014-12-17 8:57:02 AM
Josh
Community Legend
344 Views
3 replies
0 likes
Windows

344 Views
3 replies
0 likes

Installer don't even open

Hei!! I have Windows 7 installed on my computer and I've downloaded spotify's installer, but when I open it, it doens't work. I've tried the compatibility mode and even with another accounts on Windows but nothing seems to work. I'd like to know if s...

jpsvarela
Casual Listener
Hei!! I have Windows 7 installed on my computer and I've downloaded spotify's installer, but when I open it, it doens't work. I've tried the compatibility mode and even with another accounts on ...
2014-12-10 10:02:38 PM
2014-12-15 7:11:36 PM
OviiiOne
Community Legend
422 Views
3 replies
0 likes
Windows

422 Views
3 replies
0 likes

Matching my MP3s

Hi ! I'm new to Spotify and wanted to know if there is a way to match my personal library of MP3s (for those MP3s that Spotify has). Similar to what Google Music does, so you can access your MP3s on any device through Spotify. Basically it would reco...

jea333
Casual Listener
Hi ! I'm new to Spotify and wanted to know if there is a way to match my personal library of MP3s (for those MP3s that Spotify has). Similar to what Google Music does, so you can access your MP3s o...
2014-12-11 5:14:34 PM
2014-12-15 1:58:38 PM
user-removed
Not applicable
1547 Views
3 replies
0 likes
Linux
Mac
Windows

1547 Views
3 replies
0 likes

syncing downloaded files

i download 4 mixtapes and dragged them into spotify and local files. The songs play on the computer but not on my phone. When i try to play it on my phone a message appears that say to sync the song if i own it. The weird thing is a did the same thin...

nsharma98
Newbie
i download 4 mixtapes and dragged them into spotify and local files. The songs play on the computer but not on my phone. When i try to play it on my phone a message appears that say to sync the song ...
2014-12-15 8:12:47 AM
979 Views
0 replies
0 likes
Windows

979 Views
0 replies
0 likes

Spotify not saving downloaded tracks

I am using Spotify on a windows 8.1 laptop and a number of saved playlists. I can download any of my playlists by moving the toggle. However when I reboot, the toggles are back to OFFLINE mode and no music is downloaded. I have synced also to an andr...

1171399717
Newbie
I am using Spotify on a windows 8.1 laptop and a number of saved playlists. I can download any of my playlists by moving the toggle. However when I reboot, the toggles are back to OFFLINE...
2014-12-10 12:35:38 AM
2014-12-14 12:49:08 AM
user-removed
Not applicable
281 Views
1 replies
0 likes
Windows

281 Views
1 replies
0 likes

Remove local files from Spotify playlists

I have created a playlist with many songs, and realized that there are some local files i have on there. Is there a way i can match those to loca lfiles I already have on my computer?

CTERRY06
Newbie
I have created a playlist with many songs, and realized that there are some local files i have on there. Is there a way i can match those to loca lfiles I already have on my computer?
2014-12-10 3:27:42 AM
2014-12-14 10:37:26 PM
user-removed
Not applicable
456 Views
1 replies
0 likes
Windows

456 Views
1 replies
0 likes

Is there a way to pin local files to an artist page?

So, before I tell you my problem, I must tell you how it became one. I love Avril Lavigne, I have alot of her music, alot of them are not on spotify. Some of them may not be able to be on spotify because they were never officialy released. I would re...

Dexus
Casual Listener
So, before I tell you my problem, I must tell you how it became one. I love Avril Lavigne, I have alot of her music, alot of them are not on spotify. Some of them may not be able to be on spotify b...
2014-12-10 1:49:32 AM
2014-12-14 10:28:56 PM
user-removed
Not applicable
206 Views
1 replies
0 likes
Windows

206 Views
1 replies
0 likes

Solved!! Playlist loading... ad infinitum

Hello everyone. I created a playlist a few days ago with a very old desktop client (2012 version I think). Today I've updated to the latest version (for Windows) and everthing is ok but that last playlist, in the Playlists menu it appears like "Loadi...

holden314
Newbie
Hello everyone. I created a playlist a few days ago with a very old desktop client (2012 version I think). Today I've updated to the latest version (for Windows) and everthing is ok but that last p...
2014-12-10 8:32:46 PM
2014-12-10 12:15:36 AM
Jordi
Community Legend
1013 Views
1 replies
0 likes
Windows

1013 Views
1 replies
0 likes

Playlist Radio adding Songs to playlist have any reflection to what songs play?

I am listening to a playlist radio I created, I was wondering that if add any songs to the playlist, would those addtions to included into the active playlist, or would i have to delete the playlist radio and restart it for the addtions to be include...

nwat1993
Regular
I am listening to a playlist radio I created, I was wondering that if add any songs to the playlist, would those addtions to included into the active playlist, or would i have to delete the playlist ...
2014-12-10 5:15:09 PM
302 Views
0 replies
0 likes
Windows

302 Views
0 replies
0 likes

Solved!! Sound card fail.

Hey.have a problem whit spotify after upgrade from W8 to W8.1, cant play musick form spotify. I only get a error whit "there is a problem whit you sound card. Spotify can't play music. Have try'd to reinstal spotify twice. My acc. works on other comp...

Hengebru
Newbie
Hey. have a problem whit spotify after upgrade from W8 to W8.1, cant play musick form spotify. I only get a error whit "there is a problem whit you sound card. Spotify can't play music. Have t...
2014-12-09 9:43:27 PM
2014-12-09 12:10:14 AM
josephcreed7
Roadie
612 Views
2 replies
0 likes
Windows

612 Views
2 replies
0 likes

Glitch,Hack?

So,Im listening tospotify on my PC to the StaredPlaylist. I have about 100 songs and like 7 hours of listening and one moment I go on the Internet and when Im about to go to change the song i have 500 songs and 30 hours of listening?!?!Im really conf...

JustMusic
Casual Listener
So,Im listening tospotify on my PC to the StaredPlaylist. I have about 100 songs and like 7 hours of listening and one moment I go on the Internet and when Im about to go to change th...
2014-12-09 3:14:09 AM
2014-12-09 6:59:55 AM
JustMusic
Casual Listener
1303 Views
2 replies
0 likes
Windows

1303 Views
2 replies
0 likes

Problem with updating Spotify

I can't update Spotify deskopt application. Everytime I'm trying to update it (by restarting Spotify) it displays a error "Spotify Installer has stopped working". Re-installing Spotify doesn't result. Any tips for fixing it?

Severiana
Casual Listener
I can't update Spotify deskopt application. Everytime I'm trying to update it (by restarting Spotify) it displays a error "Spotify Installer has stopped working". Re-installing Spotify doesn't result...
2014-12-08 5:49:27 PM
2014-12-08 10:46:47 PM
kbrooksc
Community Legend
497 Views
6 replies
0 likes
Windows

497 Views
6 replies
0 likes

Sound Card Problems

Alright,,Every so often i get the messege, there is a problem with your sound card.This is annoying ; i have a up to date sound card and window updates. I have reinstalled it but the problem will come back after a day or two.This to me suggests a pro...

edcbradford
Newbie
Alright,, Every so often i get the messege, there is a problem with your sound card. This is annoying ; i have a up to date sound card and window updates. I have reinstalled it but...
2014-12-08 7:37:13 PM
2014-12-08 8:30:00 PM
Amarro
Community Legend
242 Views
1 replies
0 likes
Windows

242 Views
1 replies
0 likes

Offline play

When setting a list to offline play, do we need to set the same list as offline on the desktop version/web player? I have two mobile devices I use to sync songs to. One android phone and one ipod. I also use spotify on two different computers (deskto...

ChriSound
Music Fan
When setting a list to offline play, do we need to set the same list as offline on the desktop version/web player? I have two mobile devices I use to sync songs to. One android phone and one ipod. ...
2014-12-08 4:28:15 PM
2014-12-08 4:45:26 PM
Jason
Spotify Legend
359 Views
1 replies
0 likes
Windows

359 Views
1 replies
0 likes

Spotify lags when streaming files

Since yesterday I notice that Spotify on a Windows machine (2 different systems) mutes during playback of streaming content. The progressbar continues and after a short period 2- 10 seconds the music continues on the point of the progressbar. Making ...

IJsbeer
Newbie
Since yesterday I notice that Spotify on a Windows machine (2 different systems) mutes during playback of streaming content. The progressbar continues and after a short period 2- 10 seconds the music...
2014-12-07 12:17:03 PM
2014-12-07 9:11:28 PM
MichaelJerzak
Composer
300 Views
1 replies
0 likes
Windows

300 Views
1 replies
0 likes

Bug - can no longer drag albums to playlists

Just noticed this today. You used to be able to drag an album or EP name to a playlist to move all the songs at once. You can still highligt all songs with SHIFT and drag, but when you try using album title you get a circle with a diagonal line. Can ...

fishfingerrr
Regular
Just noticed this today. You used to be able to drag an album or EP name to a playlist to move all the songs at once. You can still highligt all songs with SHIFT and drag, but w...
2014-12-06 10:12:04 AM
2014-12-06 10:46:53 AM
Carina
Community Legend
252 Views
1 replies
1 likes
Windows

252 Views
1 replies
1 likes

Suspicious updates in my Activity feed

Hi all, So I started using Spotfiy about a month ago and ever since I've been following a fair few artists, however there's some strange stuff constantly being put on my activity feed from a couple of them. Example 1: http://puu.sh/digT3/07b2352765.p...

Dominhiho
Casual Listener
Hi all, So I started using Spotfiy about a month ago and ever since I've been following a fair few artists, however there's some strange stuff constantly being put on my activity feed from...
2014-12-05 8:06:54 PM
277 Views
0 replies
0 likes
Windows

277 Views
0 replies
0 likes

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