songs cutting off early constantly

[chelseachamps2015]

my songs on any option ie daylist, my playlists any choice cut off sometimes only halfway through. This happens almost every song I have tried reinstalling altering my settings as described in the other problem pages. The only time this does not seem to occur is in offline mode when I am using my phone in the car to play music. It is so frustrating and has only just started to happen in the last couple of months. I play spotify through my laptop onto my bose sound touch speakers throughout the house and it happens on all appliances.

[Joan]

Hi there @chelseachamps2015,

Thanks for reaching out. We'll happily help you sort out these playback issues.

So far, the issue has been occurring only on your laptop, is that correct? Does it only happen when using the desktop app to connect to a different device and cast to it or when you're playing on the laptop itself too? 

If you've only tried a regular reinstall, consider trying a full clean reinstall instead to cover our bases. This is known to resolve a multitude of issues, so hopefully yours is one of them too.

Let us know how it goes.