Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • r6ze-mvm2k_7
  • Regular
  • 80231 Views
  • 80 replies
  • 27 likes
  • 80231 Views
  • 80 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Lanciano007
  • Gig Goer
  • 93249 Views
  • 289 replies
  • 22 likes
  • 93249 Views
  • 289 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6663 Views
  • 1 replies
  • 6 likes
  • 6663 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 147290 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 147290 Views
  • 0 replies
  • 26 likes

Superuser Contribution Shuffle mode playing the same songs all the time

I have a playlist with 10,000 songs and use shuffle to listen to them. What I realized the past weeks is that the same songs are played over and over again - and not because I listen to this playlist 24/7 but because the shuffle mode seems to not pic...

  • Music Fan
  • I have a playlist with 10,000 songs and use shuffle to listen to them. What I realized the past weeks is that the same songs are played over and over again - and not because I listen to this playlist...
  • Youre_toast
  • Visitor
  • 154404 Views
  • 204 replies
  • 127 likes
  • 154404 Views
  • 204 replies
  • 127 likes

Solved!!Superuser Contribution "Don't play this artist" not working

Plan Free Country México Device PC Operating System Windows 10 My Question or Issue Hola, quiero reportar un error que empecé a experimentar de repente. Estaba disfrutando la característica "don't play this artist" en la aplicación de escritorio, est...

  • Music Fan
  • Plan Free Country México Device PC Operating System Windows 10   My Question or Issue Hola, quiero reportar un error que empecé a experimentar de repente. Estaba disfrutand...
  • bonjarry
  • Casual Listener
  • 870 Views
  • 11 replies
  • 1 likes
  • 870 Views
  • 11 replies
  • 1 likes

friend activity isnt working even though setting is toggled

when i wanted to use Friend Activity it asked my to turn on 'Share my listening activity on Spotify', but when i checked the settings it is already toggled. I toggled it off and on again but Friend Activity still doesnt work.

  • Newbie
  • when i wanted to use Friend Activity it asked my to turn on 'Share my listening activity on Spotify', but when i checked the settings it is already toggled. I toggled it off and on again but Friend A...
  • user-removed
  • Not applicable
  • 428 Views
  • 4 replies
  • 0 likes
  • 428 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify Queue

PlanPremiumCountryUnited StatesDeviceDesktop (Windows)Operating SystemWindows 11My Question or IssueYou can see in the screenshots attached that clicking on a song and it would change the songs in the queue but it's not doing it anymore. Is this some...

  • Regular
  • Plan Premium Country United States Device Desktop (Windows) Operating System Windows 11 My Question or Issue You can see in the screenshots attached that clicking on a song and it would chan...
  • Novy
  • Moderator
  • 316 Views
  • 11 replies
  • 0 likes
  • 316 Views
  • 11 replies
  • 0 likes

Superuser Contribution Windows desktop app is not syncing with Android app

* PLEASE DO NOT MERGE (HIDE) THIS QUESTION AS A RESPONSE TO ANOTHER QUESTION WITH NO ACTIVITY OR SOLUTIONS AGAIN. I ACTUALLY WANT A CHANCE OF SOME RESPONSES/HELP. *Albums showing as added on the Android app are not showing as added on the desktop app...

  • Casual Listener
  • * PLEASE DO NOT MERGE (HIDE) THIS QUESTION AS A RESPONSE TO ANOTHER QUESTION WITH NO ACTIVITY OR SOLUTIONS AGAIN. I ACTUALLY WANT A CHANCE OF SOME RESPONSES/HELP. * Albums showing as added on the...
  • Joan
  • Moderator
  • 202 Views
  • 3 replies
  • 0 likes
  • 202 Views
  • 3 replies
  • 0 likes

Superuser Contribution Right Side Audio 'Louder'

PlanPremiumCountryUSDevicePC/HyperX Cloud Revolver S/ASUS Xonar DSXOperating SystemWindows 10 My Question or IssueCurrently I'm experiencing a strange audio balancing issue that I can't find the answer to elsewhere. What's currently happening is when...

  • Newbie
  • Plan Premium Country US Device PC/HyperX Cloud Revolver S/ASUS Xonar DSX Operating System Windows 10   My Question or Issue Currently I'm experiencing a strange audio balancing issue t...
  • MihailY
  • Moderator
  • 7348 Views
  • 10 replies
  • 3 likes
  • 7348 Views
  • 10 replies
  • 3 likes

Superuser Contribution [Desktop][Playlists] Date Added (computer mode)

Now that you've updated computer mode, it's hard to make sure that you can flip the date added column. There used to be a specific column with the date it was added on computer mode, and now that's completely gone. So when you put it to sort by date ...

  • Casual Listener
  • Now that you've updated computer mode, it's hard to make sure that you can flip the date added column. There used to be a specific column with the date it was added on computer mode, and now that's c...
  • Yordan
  • Moderator
  • 1625 Views
  • 9 replies
  • 7 likes
  • Desktop
    Playlists
  • 1625 Views
  • 9 replies
  • 7 likes

Superuser Contribution spotify is offline even though i have connection

None of the below information is required. However, the more you provide the easier it will be for us to try and helpPlanPremium studentCountryturkeyDeviceasus zenbookOperating System(iOS 10, Android Oreo, Windows 10,etc.)windows 11My Question or Iss...

  • Casual Listener
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help Plan Premium student Country turkey Device asus zenbook Operating System ...
  • Not applicable
  • 1149 Views
  • 5 replies
  • 0 likes
  • 1149 Views
  • 5 replies
  • 0 likes

Superuser Contribution Error code auth:2 when login in Windows 10 Spotify Desktop App

PlanPremiumCountryGermanyDeviceDell Latitude 5510Operating SystemWindows10 My Question or IssueEverything worked fine on the spotify desktop app UNTILL I activated my VPN and jumped around different locations. This totally broke my desktop app. I res...

  • Casual Listener
  • Plan Premium Country Germany Device Dell Latitude 5510 Operating System Windows10   My Question or Issue Everything worked fine on the spotify desktop app UNTILL I activated my VPN and...
  • Poliko
  • Visitor
  • 1782 Views
  • 5 replies
  • 0 likes
  • 1782 Views
  • 5 replies
  • 0 likes

Superuser Contribution My Spotify is repeating music when I press A

My Spotify is repeating music or running back when I press A, and this is really annoying when I'm playing any game, any way to resolve it?

  • Casual Listener
  • My Spotify is repeating music or running back when I press A, and this is really annoying when I'm playing any game, any way to resolve it?
  • Ivelina
  • Moderator
  • 153 Views
  • 3 replies
  • 0 likes
  • 153 Views
  • 3 replies
  • 0 likes

I enter my email and then nothing happens and it disapears

i type up my email then i press enter but what i typed disapears from the screen and nothing happens i type my email over and over but everytime i press enter the email disapears

  • Visitor
  • i type up my email then i press enter but what i typed disapears from the screen and nothing happens i type my email over and over but everytime i press enter the email disapears
  • Anyk17
  • Spotify Star
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes

Spotify desktop app problems

Hi everyone, this is probably the wrong place to ask this but there doesn’t seem to be a technical/software support board. A few days ago I crashed my computer with 3D software (Cinema 4D) and since then I’ve had issues with my Spotify desktop app on...

  • Casual Listener
  • Hi everyone, this is probably the wrong place to ask this but there doesn’t seem to be a technical/software support board.  A few days ago I crashed my computer with 3D software (Cinema 4D...
  • 216 Views
  • 0 replies
  • 1 likes
  • 216 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Error 17 after re-installing

Hello, so I've been trying to listen to my favorite podcast on Windows 11 using the Spotify app. However, now it doesn't play the podcast anymore. The app worked fine when listening to songs, only with podcasts it doesn't play the episodes anymore. S...

  • Visitor
  • Hello, so I've been trying to listen to my favorite podcast on Windows 11 using the Spotify app. However, now it doesn't play the podcast anymore. The app worked fine when listening to songs, only wi...
  • gromorytj
  • Visitor
  • 1674 Views
  • 3 replies
  • 0 likes
  • 1674 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Can't login at desktop ( windows 8.1 pro) but i can at web

PlanFree/PremiumCountryGreeceDevicePCOperating System(iOS 10, Android Oreo, Windows 10,etc.)windows 8.1 pro 64My Question or IssueLast days was trying to login at the Desktop Spotify program but i got this :The username or password is incorrect. (Err...

  • Casual Listener
  • Plan Free/Premium Country Greece Device PC Operating System (iOS 10, Android Oreo, Windows 10,etc.) windows 8.1 pro 64 My Question or Issue Last days was trying to login at the Desktop...
  • Jessy527
  • Casual Listener
  • 975 Views
  • 7 replies
  • 0 likes
  • 975 Views
  • 7 replies
  • 0 likes

want to share my spotify profile link

I don't know how to share my spotify profile link on social media like facebook. Kindly help me in this.

  • Visitor
  • I don't know how to share my spotify profile link on social media like facebook. Kindly help me in this.
  • RayyW0
  • Rising Star 1
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error creating link to invite collaborators, help?

I can't create a link to invite collaborators onto my Spotify playlist.As soon as I click the option to do that, it says "Something went wrong."No link, just the popup, and that's all.I am using Spotify Desktop on Windows 11 Home 23H2.

  • Visitor
  • I can't create a link to invite collaborators onto my Spotify playlist. As soon as I click the option to do that, it says "Something went wrong." No link, just the popup, and that's all. I am usin...
  • Vasil
  • Moderator
  • 49 Views
  • 1 replies
  • 0 likes
  • 49 Views
  • 1 replies
  • 0 likes

Superuser Contribution BUG: can't hide Now Playing

Beginning today 2-16-2025 the buttons to show/hide Now Playing has been removed and the [x] at the upper right of Now Playing is also missing. As that panel often display unacceptable video content this is a serious bug and must be corrected ASAP. Sp...

  • Music Fan
  • Beginning today 2-16-2025 the buttons to show/hide Now Playing has been removed and the [x] at the upper right of Now Playing is also missing. As that panel often display unacceptable video content t...
  • Dessi
  • Moderator
  • 428 Views
  • 8 replies
  • 1 likes
  • Other
  • 428 Views
  • 8 replies
  • 1 likes

Superuser Contribution Some keyboard shortcuts aren't working in the Web Player

Some Keyboard Shortcuts don't work on Spotify Web Player Example: Raise volume (Alt + Up Arrow)Lower volume (Alt + Down Arrow)Seek forward (Shift + Right Arrow)Seek backward (Shift + Lefr Arrow) Please Fix it

  • Regular
  • Some Keyboard Shortcuts don't work on Spotify Web Player Example: Raise volume (Alt + Up Arrow) Lower volume (Alt + Down Arrow) Seek forward (Shift + Right Arrow) Seek backward (Shift + Lefr A...
  • emailtoben
  • Visitor
  • 1047 Views
  • 10 replies
  • 3 likes
  • 1047 Views
  • 10 replies
  • 3 likes