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Spotify login issues

We're getting reports that some of you are unable to log in to your accounts.

There are two separate error messages: "You can't use Spotify abroad for more than 14 days" and "incorrect email address and password" despite using the correct login details.

Hey folks,

 

Thanks for your patience while we looked into this login issue.

 

We’re happy to say that this should now be fixed, however, if you're still experiencing the same, make sure to try the following:

Thanks!

 
Comments
Vishal_Ragam

 

My Question or Issue

I can't log in to spotify it's showing you can only use Spotify abroad for 14 days even though i am in same country and I also reupdated country 

If I login my playlists are empty

This issue has raised when I updated my spotify

 

When i try to play music it is not playing and my all playlists are empty
Whenever I try to login the app is saying that we can't login for 14 days
Abroad please help me 😭😭
I am not able to login by anyhow as the app is showing two change the location as I am leaving in abroad and can use it for 14 days
It says that you can only use spotify for 14 days when abroad but i am not aboard nor I have been to anywhere. I am still living in the same location but i am not able to login my account in spotify. Please help me login into it.
Suvansh
Iam unable to login and everytime it shows you are in abroad but I'm in home town and my country is India so help me to log in
I just bought Subscription. I am not able to login still
Ayush150208

Same problem. I have updated my country also

 

At 25/11/2004 my Spotify playlist where showing empty then i tried to re-install the app but it didn't work but i was able to login in my PC and browser but in app it is showing the incorrect mail and password combination
Maxim

Hey there,

 

You might be trying to log into an account that's different from the one you subscribed to Premium with. Can you please head to https://spotify.com/account and check if it shows that you're on Premium? If it does, go to this page and use the username shown there for logging in,


Let me know how it goes 🙂