Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Queue ignores genre filters in Liked Songs

Hey,

We're getting reports that filtering the Liked Songs playlist by genre/mood does not affect the queued songs. When users are filtering their Liked Songs playlist to a certain genre/mood and they play a track, the queue will still have other songs from the playlist which aren't part of the genre filter.

Hey,

Thanks for reporting this issue to us.

 

We’ve passed your info on to the relevant team, who are currently looking into it.

 

If you’re experiencing this issue, make sure to click +VOTE and Subscribe to the thread to be notified of any developments.

 

Could you also make sure to provide us with the following info, if you haven’t already:

  • device + OS version

  • exact Spotify version

We’ll keep you posted and let you know as soon as we have any updates on this.

Comments
DUPDAP

Plan

Premium

Country

Canada

 

Device

iPhone 14 ProMax, 

Operating System

iOS 18.3.2

 

My Question or Issue

 I wanted to bring to your attention an issue I'm experiencing with the genre filter on Spotify. I filtered for "chill" songs, but the playlist is not functioning as expected and is playing EDM songs instead.

BrightHammer2202

Plan

Premium

Country

USA

Device

iPhone 16 Pro

Operating System

iOS 18.3.2

Spotify 9.0.28.607

 

My Question or Issue

After updating to 9.0.28 the genre filter in the app would not allow for playback in any genre past the first suggested. Further, playback would not filter to selected genre in the first suggestion, only displaying the applied filter without altering playback order.

 

Problem is not present on non-Apple devices, and not present in prior releases of the iOS application. Problem was not solved by power cycling the device or through app reinstallation

NocturnalsCowl

 

Plan

Premium

Country

US

Device

Samsung S25+

Operating System

Android

 

My Question or Issue

Liked Playlist has a sort option that sorts by Genre. When shuffling the selected Genre, it shuffles ALL liked songs, so when i want to listen to one genre it plays all genres. Never used to do this. Very annoying to be listening to what Spotify categorized "Metal" in my liked songs, and to get Lil Nas X and Drake instead of Metal.

Bamaboy021985

I have had the same issue today with an iPhone 13 and restarted my phone and reinstalled the app and still the same thing for me as well I have tried two different genres and same thing and paying for the premium and it sucks 

MihailY
Status changed to: Under investigation

Hey,

Thanks for reporting this issue to us.

 

We’ve passed your info on to the relevant team, who are currently looking into it.

 

If you’re experiencing this issue, make sure to click +VOTE and Subscribe to the thread to be notified of any developments.

 

Could you also make sure to provide us with the following info, if you haven’t already:

  • device + OS version

  • exact Spotify version

We’ll keep you posted and let you know as soon as we have any updates on this.

DRBrocolli

Plan

Premium

Country

USA

Device

Pixel 7

Operating System

Android 15

 

My Question or Issue

The likes filter by genre feature is glitching out, when I select a genre it'll successfully populate the list but it won't let me play any of the songs besides the first few; if I select anything else the app will just not react, not even loading in the song info at the bottom. The shuffle will play the older liked songs, however.

 

Furthermore the shuffle just completely ignores the genre filter and will just play the whole likes list like I never selected a genre filter in the first place.

dave162

My filters won’t work it only affected my phone and no one was able to help. I try to put rap but it just plays the normal liked songs without the filters. Please resolve the issue

TheGlade187

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

 

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

If I use a genre while on my liked playlist, it will not play after a certain point. I can click on and play songs from the top few, but after I reach the C’s, it won’t play them and I have to turn the genre filter off. Also want to add that I have a little less than a thousand songs in my playlist.

Lemonysqueazy

I feel Spotify is just broken at the minute (annoyingly) because I've been having the exact same issue today

coco_batman

Hi, this is not working for me as well. I’ve done a clean reinstall of the app (following Spotify directions  from another thread on here) and the liked playlist filter is not working for me either. I have an iPhone 14 Plus (IOS 18.3.2) and the lastest Spotify app version (9.0.28.607)