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Account connnected to unkonwn device

Account connnected to unkonwn device

Since yesterday my account is connected to a PlayStation 4, but I have never connected with any PlayStation 4 . But, when I try, with my phone, to connect with that PS4, nothing happens, that device doesn't even show on offline session. I need help to know what happened or, at least, disconnect that device from my account.

So far, the only thing I have done is changing my password. 

 

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1 Reply

Hey kauaolopes,

 

To sign out of all devices please perform the following:-

  1. Go to your account page.
  2. Click SIGN OUT EVERYWHERE

 

 

 
 
 
Robert_WRock Star 11
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