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All my Spotify music is gone

All my Spotify music is gone

My Spotify account was connected through Facebook. I erased my Facebook account. Then, automatically Spotify was logged out.

I realised what happened. Then I connected again, through Facebook, and my music was all gone. All my playlists from Spotify, and all my music was gone.

I had Spotify Premium. Two offline devices: Windows 7, and an Android Phone.

There are still records of my previous payments, and my Spotify name (maradediego) is still the same.

I tried the tool 'Recover My Playlists', but they were not there. Is there a possible way I can recover my playlists and my Spotify music again? It would be like restoring my account.

 

I really do not want to fill my music library again.

Thanks a lot

Mara

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1 Reply

I suggest you contact support so they can help you with this:

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email, you need to reply back to it.

MattSudaSpotify Star
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