Already played podcast episodes history is gone

[seBLASTian]

Plan

Premium

Country

Sweden

Device

Samsung Galaxy S9 or any Windows machine

Operating System

Android 10 says "One UI-version 2.5", Windows 10, Windows 11

I have been listening to a podcast which has over 500 episodes, skipping episodes randomly. As of a couple of days ago, all history was deleted of already played episodes. This is extremely frustrating, as I cannot remember exactly which ones I have listened to, and which ones I have left.

It’s not a device issue, it’s the same on my phone or any computer I've tried - played history is gone. It does not matter how I sort the episodes; I can of course manually mark episode by episode as played after listening for a while and hopefully recognizing that I’ve already heard the episode, but this would be tedious. Please help me recover this data.

[Eni]

Hey there @seBLASTian, 

Thanks for getting in touch about this and welcome to the Community! Apologies for the delayed reply, we've just come across this thread. 

Based on what you mentioned, what might have happened is that the podcast was re-uploaded and that's why you lost your progress. We know this can be frustrating, but we're afraid in this type of cases it's not possible to get the history back. 

We appreciate you taking the time to share your feedback with us and rest assured we'll make sure to pass it onto the right team, as we always strive to improve your experience.

If you need a hand with anything else, the Community is here for you. 

[#3]

I always listen to the cancelled podcast, and I left off around episode 27 or so, I opened the app today after not using the podcast feature for 2 weeks and suddenly it says that I only listened up to episode 7. How did this happen ? And how can it be fixed?