Apple TV: Unable to expand playlist description

[foxt]

Plan Premium

Country United Kingdom

Device Apple TV 4K

Operating System tvOS 17.5.1

My Question or Issue

Cannot expand playlist description on Apple TV.

To Repro:

1. Launch Spotify on Apple TV
2. Visit a playlist that has a description long enough to be truncated 
3. Attempt to move focus right over to the playlist description

Expected: The focus moves over to the playlist description, so you can select it to expand the playlist description

Actual: The focus moves over to the playlist description, but immediately moves to the first item in the playlist

[Kiril]

Hey @foxt,

Thanks for posting in the Community!

Is this behavior for playlists description still present for you on your Apple TV? Does it happen on all playlists that have truncated description , or it is just this one?

If you still have this issue, then could we ask you to send us a short video of the situation, so we can have a closer look and advise you better. Such video will also be helpful to be passed on to the right folks, who can then further try to recreate the situation and investigate for a solution. You can send a link to it or attach it using the Insert Video option in the post editor.

Keep us posted, we'll be on the lookout for your reply.

[foxt]

Sure, here you go: https://youtube.com/watch?v=DZJWE6Wdxxw 

It happens on all playlists 

[Elena]

Hey @foxt,

Thanks for the reply!

The video appears as unavailable so can you try posting it as an unlisted YouTube video? We should be able to check it out afterwards.

Looking forward to hearing form you.

Take care

[foxt]

Apologies, I edited the link in the original post.

[Ivelina]

Appreciate the cooperation @foxt, however we were unfortunately still unable to view the video as it appears unavailable. 

Could you try uploading it to YouTube again or to Google Drive and share the link with us (make sure the video has the permissions for anyone to see it)? If it's not too big, then you should also be able to attach it here via the Insert Video option.

Let us know if anything else comes up in the meantime 🙂

[foxt]

Hi Ivelina, I'll try uploading it direct.

[Ivelina]

Thanks @foxt!

We took a look at the video and we've forwarded the info to the correct team to investigate. As soon as we have any news, we'll make sure to post them here.

In the meantime, give us a shout if you need help with anything else 🙂