Audio Glitching / Stuttering / Popping

[Stephen0vick]

Plan

Premium

Country

United States

Device

(iPhone 13 Pro Max)

Operating System

(iOS 18.1.1)

My Question or Issue

I have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes extremely bad gradually, but the increase is rapid. This problem ONLY occurs when I have the app actively open and my phone is connected to a Bluetooth device. If I leave the app open it will begin the glitch within one minute and then get intense before a single song can finish. The only solution I’ve came up with is clicking play and then swiping out of the app. I can still skip songs from the iPhone drop down menu, but if I want to select a new playlist I have to open the app, select the playlist, close the app because the glitching begins, then re-open the app, click play, and swipe out the app. The problem persists regardless of my WiFi connection, phone battery, Bluetooth device, or any other connection issue that would commonly cause problems. I haven’t found any regular way to resolve the issue and trust me, I’ve looked. It’s so much that the issue becomes a major problem, I would just like to be able to surf through my Spotify app while listening to music without problems.

[Yordan]

Hey there, @Stephen0vick.

Thanks for reaching out!

Does the glitching occur when you're navigating through the app? Does it stop if you don't do anything?

You mentioned using multiple Wi-Fi networks, but could you check if the issue would persist when using cellular data? It's also worth performing a clean reinstall of the app - this will rule out any potential issues with corrupted cache and ensure you're running the latest version of Spotify available.

Something else that comes to mind is checking if the would occur with another account - you can ask someone who uses Spotify to log in to their account to see if they'd experience the same behavior.

Let us know how it goes. Cheers 🤘

[Stephen0vick]

Good Morning,

Thanks for the reply! The glitching begins only if I stay navigating within the app. If I swipe out within around 20 seconds, the glitching will never start, unless I open the app again for too long. Same issue occurs while using cellular data as well.

I tried a clean uninstall and the problem persisted. Like I said, it’s not the worst thing ever or anything, it just gets irritating when playing music for a group of people. Also, it doesn’t do it in my car