Bath & Body Parts Podcast Glitch

[shimmerwolves]

Plan

Premium

Country

US

Device

Samsung S21 & iPhone 14 Plus

Operating System

iOS & Android

My Question or Issue

Bath & Body Parts podcast is glitched. On both my phone (Samsung S21) and my mom's phone (iPhone 14 Plus) specific episodes will play either nothing, 1 second, or 2 seconds before crashing & closing the episode trying to be played. For some reason a couple of the most recent episodes and the very first episode work for both of us, but none of the episodes in between (for both of us). We tried updating, logging in and out multiple times, uninstalling and reinstalling, and nothing fixes the issue. We both have the most recent update on Spotify as of August 14, 2023. Other podcasts work completely fine, it's just this one that I've noticed. It's odd that it's the same episodes that are glitched across 2 different phones, with different OS. 

[Joan]

Hi @shimmerwolves,

Thanks for reaching out. Could you please provide us the following:

• When did this start happening?
• Does it happen across different networks? If you haven't tested this, please do so.
• Is only this podcast affected?
• A video of the behaviour. You may also send it via Google Drive or as an unlisted YouTube video.

With this information, we’d be happy to investigate.

Keep us posted.