Can't Disable Private Messenger Consent Agreement Notification

[Eclipse_31]

I have declined to use the Private Messenger feature for personal reasons, but the notification for it still appears in my profile. Is this some kind of glitch? This has been bugging me as of late and I am looking for a way to stop this issue.

EDIT: This notification only appears on the Spotify Community website, not the app itself.

[Hilarendy]

Hi, I had this glitch on a none original version of Spotify , I try to uninstall app and download and install it from play-store and that solve the problem.

[user-removed]

It also happens to me, but on browser.

EDIT: PLEASE FIX THIS!!!

[turquoxic]

This is happening to me now on the desktop site. I had an exclamation point on the envelope icon in my user profile drop-down here, which takes me to a messages tab, which gives me the Accept > Confirm consent loop. I don't know what Spotify is trying to tell me. I don't even see the point of the Confirm page, it doesn't even state what I'm confirming.

[Vasil · Accepted solution]

Hi!

This is expected. As the PM function is quite important on the Community, we want to make it clear that it's disabled by default.

The notification will disappear only if the PM function is enabled. To enable it follow the steps:

1. Click on the notification next to the envelope icon on the drop down menu of your Community profile
2. Click Accept on the agreement
3. Click Confirm.

You will be taken back to the agreement page but if you check your notifications, you'll notice the exclamation mark is gone and clicking on the envelope will open your PMs.

If you ever want to recede your agreement open your Community profile settings > Personal > Private Messenger to get to the agreement page again.

Hope this clears it up, take care!