Can`t sign in my account

[Karabaskvus]

Plan

Free

Country

Ukraine

Device

Samsung a54, Laptop

Operating System

Android, windows 10

My Question or Issue

At one moment I just couldn`t sign in my account, but I can find it from another account, none of ways to sign in are working
Name of the accaunt: <Snip - Moderator Edit>
Email:**bleep**

[Maxim]

Hey @Karabaskvus,

Thanks for reaching out.

Are you seeing any error message when you try logging into your account? If so, which one? 🙂

Also, have you tried requesting a password reset here yet?

In addition to that, I recommend checking your email inbox (incl. your junk/spam folder) to see if you received any emails from Spotify regarding your account.

Let me know how it goes!

[Karabaskvus]

I tried to reset the password, and also tried to log in, but the mistake is
that the email or password is wrong, when I reset password, nothing
happens, no emails

[Maxim]

Hey @Karabaskvus,

Thanks for letting me know.

In this case, it's best to reach out to Support so that they can take a look at your account: https://www.spotify.com/about-us/contact/ 🙂