Cannot Pair with Apple TV App

[ryanpocketfluet]

Plan

Premium

Country

US

Device

Apple TV

Operating System

tvOS 14.4 (18K802)

My Question or Issue

I'm stuck on the activation code screen of the app. When I log-in on my browser and use the pairing code, it tells me that it's been paired successfully and that I can close the page, but the app on Apple TV never moves beyond pairing. I've tried turning the Apple TV on and off as well as uninstalling and reinstalling Spotify app, but issue persists.

[ryanpocketfluet]

Well. Fixed it myself.

Turns out it was an issue with pairing in Chrome. When I attempted to pair in Safari there were no issues. So, if you're having issues with this as well, try switching browsers before attempting again.

[CarlosE]

Hey @ryanpocketfluet,

Thanks for reaching out to the Community and welcome!

We're glad to know that it was sorted out, and thanks for sharing what did the trick for you, as it might be of help for other users having the same issue.

If you have any questions or need a hand with anything else, we're always a post away.

Have a great weekend 🙂

[smancini82]

Thank you for the tip! Exact same issue and fixed by using Safari instead of Chrome to enter the pairing code.