Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Cannot open open.spotify.com nor play.spotify.com links in desktop app

Cannot open open.spotify.com nor play.spotify.com links in desktop app

Links to open.spotify.com and play.spotify.com open the web player on Google Chrome. There is no "Settings" tab in the web player, and going to https://open.spotify.com/settings just redirects to https://open.spotify.com/settings/account, which in turn links to the full webpage's Account Settings (and nothing else).

 

This thread seems related, but refers to a Settings page in the web player which does not exist.

WORKAROUND:  If I open the link in the web player, I can then use "Spotify Connect" to choose to listen on my desktop. From there, I can access the content in the desktop app normally.

Reply
0 Replies

Suggested posts