Cannot upload a picture to artist profile

[lunatone]

https://imgur.com/a/Nb25vtE

I've tried this in .JPG and .PNG formats.

EDIT: I've solved the problem by making the photo a bigger resolution, but I still would like this question to be answered

[Jemi]

Hey @lunatone,

Glad to hear it worked out for you. A profile picture must be .jpeg, and with a maximum file size of 4 MB. If something else is uploaded, it's not guaranteed it'll work. Maybe that's why you got this error message?

Hope that helps 🙂