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Cant access AudioBooks

Cant access AudioBooks

I was in a family plan for Spotify until I just noticed I could gain access to audio books if i made my own account so I decided to leave and join the student plan. Upon doing so I am still unable to gain access to the audio books I've checked all my devices, logged out and everything but the books still say they're locked, ive tried my iphone. mac and pc Im in canada. Any help would be really appreciated 

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2 Replies

I’m sorry you’re having trouble with the audiobooks. I don’t really get all the tech stuff, but it sounds like maybe there’s a glitch or something with your account switch. Have you tried reaching out to Spotify support? They might be able to help sort it out.

Hey @rongimelshtein,

 

Thanks for reaching out!

 

Note that audiobooks are currently only available to Premium Individual subscribers, and Duo and Family plan managers only. The reason why the audiobooks are locked when you try to access them is that you currently have a student discount activated. You can find more info here and you can still purchase audiobooks if you'd like.

 

@googabooga Thanks for jumping in with suggestions as well!

 

Hope this clears things up.

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