Data Delay

[Sillyman987]

Hello everybody! I have a podcast on Spotify and I noticed that over the past few days that it say's that there is a data delay. Normally that wouldn't be a problem, but my analytics haven't updated in three days. Is it a problem on my end or is anyone else having the same issue?

[CarolineCariboo]

I logged into Spotify as my stats looked very low and yes it did say data delay 

[Rainidrops]

I have got the same issue, you are not alone. I will wait until tomorrow and then we see.

[SleepyScriptures]

Yes - three days and counting. No data updates.

[Finlay1]

Has anyone's updated today? Mine's also not showing any plays since last Thursday.

[paulinaM1]

For me the same. Just a few plays per day in Achor.fm

[MeisMarqo]

Same here, already 5 days and no data available on my latest episode. Is there a rough estimate of when the issue will be solved?

[Finlay1]

The only thing I've found is this tweet: https://twitter.com/emmasthing/status/1614721989909807104, hopefully it's true!

[asam0701]

Mine published 3 days ago, but it showed zero play on Spotify (which is kinda weird because my 60% of my listeners came from Spotify). Although it is due to data delay, but it's quite sad when i look at the numbers. 

[paulinaM1]

this tweet doesn`t exist apparently 😞

[Finlay1]

I also got this reply from Anchor when I DM'd them on Twitter:

[paulinaM1]

I got the same 😄 Twice 😄

[Alex]

Hi folks,

Thanks for flagging this with the Community!

It's best you reach out directly to our Podcaster support team here. They should be able to give you more info why this is happening and what can be done.

Hope this helps.